MELBOURNE CAR RENTAL REVIEWS

Pick up and drop off process with unbelievably easy. Staff was friendly and courteous.

Very straightforward booking. Clear instructions. Did not managed a lower price, though.

I still have the car, decided to have it for few more days.

The steering wheels was shaking when drive 80km or above. More important is safety concern when drive 90km on highway, the vehicle sway left and right which constantly require very focus attention to correct back to lane and holding steering wheel firm. At first, I thought it could be strong wind but when met up my brother in law on the 3rd day, who is car mechanic in Melbourne, told us the tire is worn out and cannot drive fast, as it is dangerous. Thus, throughout the trip was negative experience driving at slow speed which wasted alot of time at long distant travel. Suggest your mechanic check the wheel condition and shakyness of the steering wheel as poise safety concern.

Smooth pick up by shuttle bus from Melbourne airport to their collection point. From there no hassles at all. Car in excellent condition. Would use them again.

Great experience with the booking.

Good service at the counter but car is old

Car was very dirty. Milleage are very high around 160K It quite stressful to drive, No comfort at all. The steering you need to hold tight all the time otherwise it will bring you to hell.

Have used them before and will continue to use them.

Thank you, gorgeous experience !

Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.

Price drop DID work. And that was a valuable benefit

excellant condition of the car and provide the same car was show in category，excellant services。

Very good service.. the car was very safe on patrol... worth it renting with them.. good communication with stuff

In very good price

Exceptional service will definitely use again

Easy app to use - highly recommend

Everything easy and nice car

Easy to use the platform

Professional and very friendly

Don’t like the way the price goes up every time you visit site

Car’s capacity and cleanliness exceeded our expectation. Now we want to buy same car as we rented lol

Fastest and very helpful responses. The most impressive service was rebooking according to prices changing. we would love to recommend qeeq to my friends

A wonderful experience from start to finish - staff at office and bus driver were terrific.

Excellent- great service. A thoroughly painless experience

Excellent experience! Smooth process. Hybrid car with suprisingly low fuel consumptiom

I inadvertently joined the diamond memebrship program, which taking into account my profile as a traveler, I am unlikely to nuse in the future. The website should be more specific and clear when offering this opition to the client!

There needs to be better staffing at the parking so multiple customers can be serviced at the same time. Process is very very cumbersome and needs to be improved significantly.

Perfect

Very good service & good quality car

All worked well. Easy to use.

Upgraded to a larger SUV. Which we were happy about but other drivers may not have been comfortable with it. But we were experienced with that size and appreciated the upgrade

We need to get more familiar with the insurance and protection terms.