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Melbourne Car Rental

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Best price car rentals in Melbourne

Last updated on: July 9, 2020

  • Economy, Intermediate & Others

    • Toyota Yaris

      US$ 16/day

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    • Nissan Micra

      US$ 16/day

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    • Suzuki Swift

      US$ 16/day

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      • Hyundai i20

        US$ 16/day

      • Toyota Corolla Hatchback

        US$ 16/day

      • Hyundai Accent

        US$ 16/day

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      • Jucy Melbourne Fiat Punto Rental

        US$ 17/day

      • ACE Rental Cars Melbourne Toyota Corolla Rental

        US$ 17/day

      • Tripz Melbourne Hyundai i30 Rental

        US$ 18/day

      • Aucar Rentals Melbourne Hyundai Elantra Rental

        US$ 19/day

      • Aucar Rentals Melbourne Nissan Altima Rental

        US$ 19/day

      • Aucar Rentals Melbourne Ford Focus Rental

        US$ 19/day

      • Apex Melbourne Hyundai Accent Rental

        US$ 20/day

      • Cheapa Rent A Car Melbourne Volkswagen Golf Rental

        US$ 20/day

      • Aucar Rentals Melbourne Toyota Camry Rental

        US$ 20/day

      • Apex Melbourne Kia Cerato Rental

        US$ 21/day

      • Tripz Melbourne Kia Optima Rental

        US$ 21/day

      • EZU Melbourne Kia Rio Rental

        US$ 26/day

      • EZU Melbourne Mazda Demio Rental

        US$ 26/day

      • EZU Melbourne Nissan Tiida Rental

        US$ 26/day

      • EZU Melbourne Nissan March Rental

        US$ 26/day

      • EZU Melbourne Mitsubishi Lancer Rental

        US$ 26/day

      • Firefly Melbourne Skoda Fabia 2doors Rental

        US$ 29/day

      • Firefly Melbourne Skoda Rapid Rental

        US$ 30/day

      • SIXT Melbourne Nissan Almera Rental

        US$ 33/day

      • Budget Melbourne Holden Spark Rental

        US$ 33/day

      • Enterprise Melbourne Mitsubishi Mirage Rental

        US$ 37/day

      • Gipin Car Melbourne Honda Civic Rental

        US$ 37/day

      • Aucar Rentals Melbourne Volvo S60 Rental

        US$ 37/day

      • Aucar Rentals Melbourne Mitsubishi Mirage 1 Rental

        US$ 43/day

      • Budget Melbourne Toyota Camry Hybrid Rental

        US$ 53/day

      • Hertz Melbourne Audi A3 Rental

        US$ 68/day

      • Aucar Rentals Melbourne Audi Q3 Rental

        US$ 69/day

  • Full Size, Premium & Luxury

  • SUV

    • Hyundai ix35

      US$ 16/day

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    • Kia Sportage

      US$ 18/day

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    • Nissan Qashqai

      US$ 18/day

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      • Jeep Compass

        US$ 20/day

      • Ford Territory

        US$ 21/day

      • Mitsubishi Outlander

        US$ 22/day

      Show other 35

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      • Aucar Rentals Melbourne Toyota RAV4 Rental

        US$ 23/day

      • BARGAIN Melbourne Holden Trax Rental

        US$ 23/day

      • BARGAIN Melbourne Nissan X-Trail Rental

        US$ 24/day

      • Aucar Rentals Melbourne Honda CR-V Rental

        US$ 24/day

      • Tripz Melbourne Mitsubishi ASX Rental

        US$ 24/day

      • Aucar Rentals Melbourne Jeep Cherokee Rental

        US$ 25/day

      • Aucar Rentals Melbourne Toyota Kluger Rental

        US$ 30/day

      • Aucar Rentals Melbourne Toyota Highlander Rental

        US$ 30/day

      • Aucar Rentals Melbourne Mitsubishi Pajero Rental

        US$ 30/day

      • Aucar Rentals Melbourne Toyota Highlander Rental

        US$ 31/day

      • Tripz Melbourne Holden Captiva 7 Seat Rental

        US$ 32/day

      • Aucar Rentals Melbourne Jeep Grand Cherokee Rental

        US$ 33/day

      • Thrifty Melbourne Mitsubishi Eclipse Rental

        US$ 40/day

      • Budget Melbourne Hyundai Kona Rental

        US$ 40/day

      • Gipin Car Melbourne Holden Captiva Rental

        US$ 45/day

      • Gipin Car Melbourne Hyundai Tucson Rental

        US$ 45/day

      • Gipin Car Melbourne Subaru Forester Rental

        US$ 45/day

      • Thrifty Melbourne Ford Ecosport Rental

        US$ 46/day

      • Europcar Melbourne Chevrolet Equinox Rental

        US$ 52/day

      • Thrifty Melbourne Mitsubishi Pajero Sport Rental

        US$ 62/day

      • Hertz Melbourne Toyota Kluger Rental

        US$ 66/day

      • Hertz Melbourne Audi Q2 Rental

        US$ 68/day

      • Aucar Rentals Melbourne Audi Q5 Rental

        US$ 75/day

      • Europcar Melbourne Renault Koleos Rental

        US$ 76/day

      • Hertz Melbourne Audi SQ5 Rental

        US$ 77/day

      • Europcar Melbourne Isuzu MU X Rental

        US$ 77/day

      • Europcar Melbourne BMW X1 Rental

        US$ 81/day

      • Thrifty Melbourne Mercedes-Benz GLC Rental

        US$ 82/day

      • Europcar Melbourne BMW X3 Rental

        US$ 98/day

      • Europcar Melbourne BMW X5 Rental

        US$ 119/day

      • Aucar Rentals Melbourne Audi Q7 Rental

        US$ 148/day

  • Van & Pickup Truck

27 Car Rental Brands in Melbourne, Victoria, Australia

114Rental Locations

45Airport Locations

  • Hertz
  • Europcar
  • AVIS
  • Budget
  • East Coast
  • Thrifty
  • APOLLO
  • BARGAIN
  • Alamo
  • National
  • Apex
  • Aucar
  • Firefly
  • KOOCAR
  • Keddy by Europcar
  • ACE Rental Cars
  • Auz Rental Cars
  • EZU
  • Advance
  • Gipin Car
  • Tripz
  • Jucy
  • AERODRIVE
  • Eco by Europcar
  • Great Rentals
  • Dooler Car Rental
  • WGD

Map View of Car Rental Locations in Melbourne

Customer Reviews of Car Rentals

  • Europcar

    8.8/10

  • Gipin Car

    8.9/10

  • ACE Rental Cars

    8.5/10

  • Apex

    9.0/10

  • Aucar

    8.3/10

  • Budget

    8.9/10

  • Great Rentals

    8.9/10

  • Tripz

    9.3/10

  • AVIS

    8.7/10

  • CARHOOD

    8.3/10

  • Atlas

    7.3/10

  • AERODRIVE

    9.5/10

  • Alamo

    8.3/10

  • National

    8.2/10

  • Thrifty

    8.9/10

  • East Coast

    8.3/10

  • Hertz

    9.1/10

  • Enterprise

    9.0/10

  • Jucy

    7.3/10

  • Alpha Car Hire

    8.6/10

  • Firefly

    9.0/10

  • BARGAIN

    8.2/10

  • Keddy by Europcar

    10.0/10

  • EZU

    8.8/10

  • Melcar

    9.6/10

  • Advance

    8.9/10

    • Brad

      Melbourne

      9/10 Excellent

      Reviewed: June 28, 2020

      Easy enough to catch shuttle bus but not great directions in confirmation of where to catch shuttle from.

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    • M.van den Heuvel

      Melbourne

      7.3/10 Good

      Reviewed: June 23, 2020

      Terrible staff at the pick up counter. First they told us that our booked car had been damaged by the previous owners and that they dont have a spare car. Over an hour later there was suddenly a Mercedes C300.. spare.. out of the blue. New car was fine for us. Just a few grumpy people at the desk.

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    • P.van Camp

      Melbourne

      10/10 Excellent

      Reviewed: March 13, 2020

      Thought I was getting a commodore as the ad. suggested only to be told that you don't have commodores.

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    • V.Trask-Hall

      Melbourne

      10/10 Excellent

      Reviewed: March 12, 2020

      Excellent swift service

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    • Melbourne

      8.3/10 Very Good

      Reviewed: February 28, 2020

      Excess human involvement. The process could be significantly more electronic or simplified. They had to shuffle through keys thrown in a draw for 5-10 minutes before discovering they didn't have the car model ordered so they provided a suitable but very different alternative.

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    • Melbourne

      8/10 Very Good

      Reviewed: May 25, 2020

      Relatively easy to deal with, lengthy contract and not user friendly and expensive if any problems with contract.

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    • Melbourne

      7.3/10 Good

      Reviewed: April 8, 2020

      Good value for the cars on offer, good luck with everything guys!

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    • Melbourne

      2.7/10 Poor

      Reviewed: April 2, 2020

      Very bad service. This owner should not work in services field as he does not provide any. No one showed up at the drop off warehouse therefore I informed them 4 days before, by phone and confirmed time and day for returning the car As no one was on site "the drop off day" I phoned them 5 times +one text and no courtesy to at least acknowledge. I will never book again with them for sure.

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    • s.poulgrain

      Melbourne

      7.3/10 Good

      Reviewed: March 31, 2020

      The head quarters really gave me pause - it didn't look like a real company. I was concerned to give them my credit card details. In the end it was fine and nothing bad happened.

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    • Fiona

      Melbourne

      8.3/10 Very Good

      Reviewed: March 23, 2020

      You can never get the car you booked . There are always another kind of car instead of the car you booked on the web. But you can’t complain as they mentioned they car provide similar cars

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    • G.Prescott

      Melbourne

      8/10 Very Good

      Reviewed: May 11, 2020

      The price was excellent the car was excellent. But not pleased with the customer service. On collection we were given no idea where and how to pick up the car,hadn’t been told it was a shuttle. We also due to restrictions had to change where we were returning the car I phoned 4 times and was told we had to speak to the Melbourne office who never answered the phone only on the 4th occasion did one of your staff take the message and said she would confirm that they had received the message and she took my email address . I got no reply. I then sent a email request which took 4 days to get a reply. So what should have been a straightforward message took several weeks to sort which was on my mind in that time so not impressed

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    • Melbourne

      8/10 Very Good

      Reviewed: April 20, 2020

      Great experience, easy to find and quick service

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    • Melbourne

      8/10 Very Good

      Reviewed: April 20, 2020

      Good experience and car hire provider, have used a number of times

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    • Darren OBrien

      Melbourne

      10/10 Excellent

      Reviewed: April 13, 2020

      Rental was very fast and had no issues.

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    • c.phillip

      Melbourne

      6.7/10 Average

      Reviewed: April 10, 2020

      The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??

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    • Y.Birnbaum

      Melbourne

      9/10 Excellent

      Reviewed: May 6, 2020

      very nice and helpful staff at pick up, the car was great. only problem I had is with drop off. I wanted to change the drop off location from the airport to downtown and customer service didn't agree arguing that the car was already booked for another ride from the airport the same day. this is a 30 minutes drive from one branch to another, I'm sure they could have find a way to solve it if they wanted.

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    • Melbourne

      7/10 Good

      Reviewed: April 1, 2020

      Apex clearly has older vehicles (the one I received was 2015) but great value.

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    • V.Khuu

      Melbourne

      9.7/10 Excellent

      Reviewed: March 26, 2020

      Very friendly staff (Geof) at Southern Cross Terminal.

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    • Tony

      Melbourne

      9/10 Excellent

      Reviewed: March 3, 2020

      The car exceeded my expectations. I was very happy with the Kia Cerato I was given

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    • Mrs Beaumont

      Melbourne

      9.7/10 Excellent

      Reviewed: May 2, 2020

      Very good company and friendly and helpful staff. Nice vehicle conditions. Will definitely use again and recommend to friends

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    • D.Bernat

      Melbourne

      6.7/10 Average

      Reviewed: April 22, 2020

      Had a minor accident and scratched the car's paint,(1inch scratch above the rear left wheel) Got a bill for 1277$ were they charged for fixing the paint, while adding stuff like fixing doors and door handle and so on which wasnt the dmg I did. even though I had full insurance I dont need to pay for this scam. still dont like liers and profiters.

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    • J.Grieve

      Melbourne

      8/10 Very Good

      Reviewed: March 22, 2020

      Excellent customer service, thank you

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    • N.VAIDHYA

      Melbourne

      9.7/10 Excellent

      Reviewed: March 20, 2020

      Best service. One of cheapest car rentals, with highest quality. Booking process is really simple and instructions provided are crisp. Although the location is a little away from the airport, they provide free shuttle from and to airport. The guys at the desk are highly ptofessional and punctual. At the end of my rental period, I had drop off time of 7 am at their facility, 4 to 5 km away from which opens at 7. My flight was at 8 and I had some apprehension. But, to my relief I was at the airport at 7.11am. Because, the guy came at 6.59, quicky checked the car and dropped me off to the airport. Highly recommend.

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    • Dr Khalid Baloch

      Melbourne

      8/10 Very Good

      Reviewed: March 17, 2020

      Car condition really good, my advise to everyone make the video when you receive the car from them and ask them to share the pics with you. They don’t have proper record end of the day they will blame on you.

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    • S.Lee

      Melbourne

      8.3/10 Very Good

      Reviewed: March 22, 2020

      Car was a little old and not completely clean but generally in acceptable condition.

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    • E.Hart

      Melbourne

      10/10 Excellent

      Reviewed: March 26, 2020

      They are helpful and very clear when i asked some of my difficulties

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    • Melbourne

      9/10 Excellent

      Reviewed: March 20, 2020

      Car they gave me was not a hybrid so that’s a bit disappointing, the girl on the counter felt sorry for me she tried to do something for me but can’t which I understand, so I didn’t really get what I paid for

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    • A.Nadire

      Melbourne

      10/10 Excellent

      Reviewed: March 4, 2020

      Fantastic customer service. Very helpful!

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    • T.Hackett

      Melbourne

      10/10 Excellent

      Reviewed: February 13, 2020

      The Budget office is well signposted and easy to find as long as you follow instructions sent with your booking confirmation. There are no desks at terminal.

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    • R.Kuus

      Melbourne

      9/10 Excellent

      Reviewed: January 25, 2020

      SOuthern Cross Station Parking Garage was really full when I brought the car back. Furthermore the rental location is in the main hall according to google maps, while the location is in the coach terminal. Employee on collection gave a bit uncomfortable feeling. Lot of explanation about things I already figured out.

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    • Pat

      Melbourne

      5.7/10 Average

      Reviewed: December 17, 2019

      Difficult to communicate with to arrange pickup from airport - provided incorrect car details and would not confirm a specific location. inconsistent answering phones when trying to follow up On return of rental staff member directed us straight to office, he confirmed we had paid extra for insurance and presented a blank damage report requesting to be signed. No inspection of the vehicle had been completed. When questioned, the staff member took us to the vehicle and we needed to be on hands and knees to see a scrape on underside of bumper. Staff member unable to explain how they were aware of this without also doing an inspection on hands and knees. Staff member unable to explain the process of claim due to his limited English. Staff refused to provide their names or a business card so we could follow up with our claim/complaint. Another staff member dropped us back at the airport, after repeated requests to drop us at T3 departures he took us to the opposite end in arrivals. We both felt very distressed with the whole process. We felt vulnerable and it soured our holiday.

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    • Melbourne

      9/10 Excellent

      Reviewed: January 2, 2020

      Car was very nice and clean. Was warned it is a new car so any scratches or scuffs or marks of wear and tear on the wheel would be removed from my bond, which was a bit serious. Otherwise was an overall nice experience and the car was very nice for a road trip.

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    • C.Cook

      Melbourne

      10/10 Excellent

      Reviewed: February 23, 2020

      The team at great rentals where great. Smooth pickup, easy rental process, and smooth handover processing. Definitely going to book with these guys again.

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    • A.Whittaker

      Melbourne

      6.3/10 Average

      Reviewed: January 30, 2020

      Terrible, I got a $550 charge for damage under the car, it could have already been there before i picked it up. I did not do the damage. Charge is excessive.

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    • Prasad Maddi

      Melbourne

      10/10 Excellent

      Reviewed: December 17, 2019

      The staff and the people are very good and friendly at great Rentals’s ..

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    • Ivan

      Melbourne

      9.7/10 Excellent

      Reviewed: December 8, 2019

      Excellent. Would have expected GPS as standard for type of car we hired.

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    • Scot

      Melbourne

      9.3/10 Excellent

      Reviewed: August 4, 2019

      The car was good but 1 of the headlight bulb was faulty.

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    • Clariz Ramon

      Melbourne

      9.7/10 Excellent

      Reviewed: January 5, 2020

      2nd time using tripz car service via a third party and have always been great! Will definitely use their service again. Counter staff is very friendly and helpful.

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    • Sukid Panja

      Melbourne

      9.3/10 Excellent

      Reviewed: December 26, 2019

      Very good.

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    • L.Gasparim

      Melbourne

      9.3/10 Excellent

      Reviewed: February 5, 2020

      The attendants who received us in Melbourne were not very friendly and did not insist on helping us with the difficulty of understanding English. The car was ready, but not very clean. When we had the car incident they were even more snobbish, wanting to transfer the blame for the accident to us, but we believe it was a fatalista. The two Sydney attendants were very friendly and welcoming.

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    • S.MohdIsmail

      Melbourne

      9/10 Excellent

      Reviewed: November 17, 2019

      The vehicle was just perfect.

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    • Muhamad Ilham

      Melbourne

      10/10 Excellent

      Reviewed: January 5, 2020

      the car in good condition, the process very simple, the staffs are excellent

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    • Melbourne

      10/10 Excellent

      Reviewed: August 31, 2019

      Car was exactly as expected

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    • S.Tiong

      Melbourne

      10/10 Excellent

      Reviewed: December 5, 2019

      Arrived 15 minutes early but was told that I could only start the paperwork and collection at the exact time. Had to wait.

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    • C.HUANG

      Melbourne

      6.3/10 Average

      Reviewed: December 4, 2019

      the receptionist told me that should buy insurance with them which is around $50 per day, and told me it may spend 1 year to claim online with ERC, she scared me a lot. Also, she charged me $908 on my card but did not explain what are they including...it just said preauthorization, I am waiting for the refund of preauthorized now. The car was not very clean, and there was an Ineffable smell.

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    • T.Co

      Melbourne

      10/10 Excellent

      Reviewed: November 27, 2019

      Great services & friendly staff. Helped me much on the booking trouble. will be back

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    • R.Khanna

      Melbourne

      9.3/10 Excellent

      Reviewed: October 21, 2019

      Excellent service , average vehicle.. Though it was OK for the price.

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    • Rocío Herrera Luque

      Melbourne

      7/10 Good

      Reviewed: December 5, 2019

      El coche tenia mas de 150.000km y era super antiguo.

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    • T.Schmidt

      Melbourne

      10/10 Excellent

      Reviewed: October 23, 2019

      Carhood was great

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    • Casey

      Melbourne

      8.3/10 Very Good

      Reviewed: December 15, 2019

      Car was quite old, not in great condition. battery failed on last day. Great service from the team, they came and jumpstarted the car.

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    • Melbourne

      6.7/10 Average

      Reviewed: December 3, 2019

      Pickup had closed even though website said it was open. Had yo pickup and drop off at rental company next door

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    • C.Harman

      Melbourne

      8.3/10 Very Good

      Reviewed: November 30, 2019

      I had booked this reservation a while back and the office had changed with hours. We weren’t notified and about had a heart attack when our flight landed and when we called to be picked up, they stated it was closed. Luckily, they had our car at the Easy Car Rental next door. The car also didn’t have working air con. But of a bummer!

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    • Mabel

      Melbourne

      8/10 Very Good

      Reviewed: November 30, 2019

      overall a fast process to get the car

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    • Q.Ang

      Melbourne

      4.7/10 Average

      Reviewed: November 25, 2019

      Took a deposit of $1000 and the vehicle is dirty when I took it. Both interior and exterior

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    • Pat

      Melbourne

      8.4/10 Very Good

      Reviewed: November 25, 2019

      the counter staff was friendly upon PU less so on drop off Car was very nice, not a very basic Corolla but had some upgrades. Was very clean

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    • E.Carter

      Melbourne

      9.3/10 Excellent

      Reviewed: November 26, 2019

      We have used a lot of rental agencies at Melbourne Airport (and I mean a LOT) and this was by far the best we have used

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    • James

      Melbourne

      10/10 Excellent

      Reviewed: October 16, 2019

      Very easy process. Guys were very acommodating and helpful

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    • Poonam Hingorani

      Melbourne

      9.7/10 Excellent

      Reviewed: October 12, 2019

      I am extremely happy with the CS at aero drive. There was a slight issue with me getting picked up at the airport but they gave me an upgrade to a very comfortable premium SUV to make up for the delay. My stay of 10 days in Melb went really well and the amazing car was a cherry to the cake. The pick up and drop of in the premises were quick. Thank u John and Adam.

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    • k.medidhi

      Melbourne

      10/10 Excellent

      Reviewed: October 10, 2019

      The people working there are really helpful . Excellent work there

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    • Kh@i

      Melbourne

      10/10 Excellent

      Reviewed: October 4, 2019

      The car was upgraded and it was an excellent process. The staff, Darren, was very professional, efficient and courteous. He went through the process in detailed to ensure all goes well. Kudos to AERODRIVE and Darren!

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    • G.O'Connor

      Melbourne

      7.7/10 Good

      Reviewed: January 15, 2020

      It was a major concern that when picking up the car the rental contract had been changed to have $5200 excess, when the terms and conditions from EasyRentCars was $4500. As I was using TripCover for the excess insurecane, this left a gap that I was not really happy about. Also The "check engine" warning came on on the second day and stayed on. I informed Alamo of this. As it happened the car ran fine, but it was a bit concerning to have the warning on.

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    • J.Poothakuzhi Jose

      Melbourne

      10/10 Excellent

      Reviewed: February 8, 2020

      Excellent service

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    • Melbourne

      5.7/10 Average

      Reviewed: December 6, 2019

      Upon arrival I was informed the excess had changed from ~$4200 AUD to ~$5200 AUD. What?! This is ridiculous and incredibly sneaky. I was told it was in the terms and conditions - so who has time to sit and read the fine print? Hardly anyone would do this. The excess is worth more than the car.

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    • P.Low

      Melbourne

      10/10 Excellent

      Reviewed: March 8, 2020

      The Alamo representative handled our accident issue professionally. The entire claim process were explained in detail. We have nothing to worry.

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    • M.Warren

      Melbourne

      10/10 Excellent

      Reviewed: December 14, 2019

      Car was brand new and excellent. Counter staff were super nice and it was an easy check in.

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    • Anthea Kwan

      Melbourne

      4.7/10 Average

      Reviewed: January 3, 2019

      The car rental fee is not cheap, there is surcharge charged by National when u picked up the car. the overall with full insurance is nearly the same as big brands like Hertz. but Hertz have clean and new car, but National provide a dirty old car. The car provided not really match my need. I rent a car from hertz before National and I can put all my luggage inside the car, But National Large SUV cannot as they provide a smaller car than what I rent. I asked for help and they just said they have no other car can be provided. Very poor services and I will never rent a car from National.

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    • Marty

      Melbourne

      10/10 Excellent

      Reviewed: April 2, 2020

      Brand new car and very easy pick up and drop off process.

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    • Melbourne

      7.3/10 Good

      Reviewed: March 23, 2020

      Counterstaff gets the job done, which is good, but not so friendly.

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    • A.Car

      Melbourne

      10/10 Excellent

      Reviewed: March 11, 2020

      The woman we spoke to at the counter was more than helpful and she was extremely nice - very good customer service, she was calm, easy to understand and best of all she was quick!

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    • C.Broughton

      Melbourne

      9/10 Excellent

      Reviewed: March 10, 2020

      It was a little tricky to find the pick up point as there were no signs in the airport however this wasn’t thrifty’s fault

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    • Duncan Kong

      Melbourne

      9.7/10 Excellent

      Reviewed: March 9, 2020

      Great car, updated car with 20,000 on the clock, cruise control with radar, fast pick up, deposit refunded in 3 days, very happy.

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    • Melbourne

      7.3/10 Good

      Reviewed: February 9, 2020

      I have rented from East Coast before and had a positive experience. But this time not as much. I received confirmation from easyrent with T&C’s from east coast that said my deposit amount was meant to be $249. It was not. They tried to charge me $1000- huge difference. My only option was to pay for extra insurance effectively doubling the cost of my rental. I showed them the t&c’s I was sent but they wouldn’t honour it. He wasn’t rude about it, but was certainly not helpful or understanding and didn’t offer options. Also the pickup address sent to me was incorrect. Also I was given a larger car- which I did not want, I rented a compact hatchback on purpose and got a mid size 4-door sedan. It made my task much harder.

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    • Melbourne

      8/10 Very Good

      Reviewed: January 10, 2020

      There’s only one staff by the time of 11:00 that day, so it took another half hour for me to finish the whole process.

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    • A.Lee

      Melbourne

      7/10 Good

      Reviewed: December 16, 2019

      Our family was there 1 hour early to pick the car. But we were told to wait till the time then we can collect our car. After all, everything thing is smooth.

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    • T.Ang

      Melbourne

      10/10 Excellent

      Reviewed: December 3, 2019

      good

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    • Peter

      Melbourne

      8.7/10 Very Good

      Reviewed: December 2, 2019

      Old high mileage car ie 136000kms and car condition reflected this. Staff very helpful, pick up and drop off buses very modern and efficient, helpful drivers.

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    • Melbourne

      9.3/10 Excellent

      Reviewed: January 5, 2020

      great experience, and car was easily executed

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    • C.Lau

      Melbourne

      9.3/10 Excellent

      Reviewed: January 13, 2020

      we have upgrade to Passat wagon, nice and comfortable drive experience

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    • Sunil Agarwal

      Melbourne

      10/10 Excellent

      Reviewed: January 6, 2020

      The car offered to us was really comfortable and made our entire trip really memorable

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    • I.Forgie

      Melbourne

      8.3/10 Very Good

      Reviewed: February 18, 2020

      Boot space in car was less (shallower) than expected - but good to drive a hybrid

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    • Y.Hao

      Melbourne

      8.3/10 Very Good

      Reviewed: February 14, 2020

      double charge

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    • S.Hunter

      Melbourne

      9.7/10 Excellent

      Reviewed: August 21, 2019

      The only concern I had was there were a couple of small fonts and chips on paint- the lady said that’s fine no problem, and there was no problem... but wasn’t sure if I’d get blamed when returning as it wasn’t marked off on condition report. It turns out fine they kept their word nothing to worry about. Thank you

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    • Kee Hooi Ooi

      Melbourne

      7.3/10 Good

      Reviewed: June 7, 2019

      Everything is ok but I am not satisfied with the car type I booked which I am booking Mitsubishi Outlander (medium, 5 seater) but I get Mitsubishi ASX (small, seater). I try clearify with the staff but they said have left that model. They promised to discount me due to this case however, seems like they don't take any follow up when I return them the car and with reason that they need to refer to their manager. This is not good the experience with Enterprise. What I booking might end up with not I am expected. I might thinking to use other platform the rent the car instead of , or the avoid company like Enterprise

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    • Melbourne

      8.7/10 Very Good

      Reviewed: July 29, 2019

      The car was basic. Many features were absent. Despite being a medium size SUV, there was little legroom in the front.

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    • K.Cheung

      Melbourne

      5.3/10 Average

      Reviewed: April 4, 2019

      The infant and child safety seat are both dirty

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    • Melbourne

      10/10 Excellent

      Reviewed: April 11, 2019

      No

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    • X.Liu

      Melbourne

      9/10 Excellent

      Reviewed: December 23, 2019

      Staff friendly in a happy mood!

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    • P.Rawnsley

      Melbourne

      5.7/10 Average

      Reviewed: December 12, 2019

      car had 250000ks on the clock. Took 1 hour to pick up. Had a million stone chips plus excessive damage. Should have been sold off and put out of service.

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    • Emma

      Melbourne

      10/10 Excellent

      Reviewed: February 28, 2020

      Only thing that could use work was the drop off in Sydney. We were dropping off after business hours and it just wasn’t really clear what we were supposed to do with the keys. Found out from cleaners that were there.

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    • Rocket

      Melbourne

      9.3/10 Excellent

      Reviewed: February 8, 2020

      Good service & price for a vehicle that was in reasonable condition & met our needs perfectly. Jucy was really easy to deal with.

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    • Melbourne

      8/10 Very Good

      Reviewed: July 30, 2018

      Like: Fast friendly service from staff
      Dislike: It's not close to the airport

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    • h.beaumont

      Melbourne

      6.3/10 Average

      Reviewed: June 1, 2020

      The staff is not very friendly and helpful. Not as good as all the other car companies I used recently

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    • C.Cubinar

      Melbourne

      8.8/10 Very Good

      Reviewed: September 6, 2018

      Dislike: I dislike the fact that below 25 yo there’s an additional charge . I think that’s a lil bit ridicioulous .

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    • C.LI

      Melbourne

      10/10 Excellent

      Reviewed: January 30, 2020

      Kind staff and convenient service.

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    • Melbourne

      6/10 Average

      Reviewed: November 22, 2019

      car was of a lower category than what was listed on firefly

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    • J.Shah

      Melbourne

      9.7/10 Excellent

      Reviewed: September 23, 2019

      Airport pickup is busy - about as long as a shuttle to a remote location and a pickup would take. Car itself was good - but they didn't clean it between rentals. They left the paperwork for the old renter and there was about 3 hours between them dropping off and me picking up, which is why I suspect this happened. Other than that it was a great little Hyundai i30. Staff was very friendly for pickup. Overall, very smooth and will rent again.

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    • A.Taylor

      Melbourne

      8.7/10 Very Good

      Reviewed: September 9, 2019

      Great simple cheap alternative that met my requirements - the only issues was that the car was not ready, even though it was booked and the car was not totally clean - it had been washed poorly which made it challenging to check for any pre-existing damage

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    • S.Weber

      Melbourne

      10/10 Excellent

      Reviewed: September 23, 2019

      Since the transaction was thru Hertz, not sure that we actually dealt with anyone from Firefly. That being said, the entire process was seamless.

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    • Melbourne

      6.3/10 Average

      Reviewed: March 15, 2020

      I waited for a long time to get the car because at first the agent allotted a car to me that was not cleared / no key available. Then she could not reverse the process and had to wait for a supervisor which had a difficult time also to switch to new car that was actually available and cleaned on the outside but pretty dirty on inside. No compensation for long wait was offered nor an upgrade . ☹️

      Read More >
    • Dud

      Melbourne

      9.3/10 Excellent

      Reviewed: November 18, 2019

      Did not know how much EasyRentCars cover for their daily excess coverage, tried to further sell their coverage plans even though EasyRentCars' coverage clearly covers their excess in excess.

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    • Ye Win Paing

      Melbourne

      9.3/10 Excellent

      Reviewed: January 25, 2020

      Very good . If they have pick up point in terminal would be excellent!

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    • S.Pang

      Melbourne

      8.3/10 Very Good

      Reviewed: December 10, 2019

      We arrived close to midnight and spend sometimes waiting for bargain pick up shuttle to pick us up from the airport.

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    • Melbourne

      3.3/10 Poor

      Reviewed: February 10, 2020

      Do not recommend as we booked and paid for our car for after hour pick up and we ended up having no car, no one to call and the lovely shuttle bus driver who was also incharge of the hotline after hours us to get an Uber home and come back the next day. He was also unable to reach bargain car rental. Vehicle condition is bad, with dents and scratches everywhere and dirty interior, check in staff was rude and refuse to solve any problems, email communications and instructions were not clear on timing which caused a lot of inconvenience and money at the end

      Read More >
    • K.Lee

      Melbourne

      10/10 Excellent

      Reviewed: May 26, 2018

      Like: Overall good
      Dislike: I like the car. Good for drive

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    • Kenny Chin

      Melbourne

      9.7/10 Excellent

      Reviewed: March 18, 2020

      Booked camry but get Toyota Rav4 instead. The experience is satisfactory since they didn't raise the price. Car is in excellent condition. The staffs are helpful during the pickup.

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    • W.Hu

      Melbourne

      9.3/10 Excellent

      Reviewed: March 9, 2020

      Car is new and very clean.

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    • K.Adams

      Melbourne

      10/10 Excellent

      Reviewed: February 15, 2020

      Super friendly and quick service

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    • Melbourne

      9/10 Excellent

      Reviewed: February 23, 2020

      Thank you!

      Read More >
    • M.Darmanin

      Melbourne

      10/10 Excellent

      Reviewed: March 13, 2020

      The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.

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    • P.Holloway

      Melbourne

      9.6/10 Excellent

      Reviewed: January 2, 2018

      Like: Reliable car with excellent fuel economy
      Dislike: Nothing

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    • Afroz Pasha

      Melbourne

      8.3/10 Very Good

      Reviewed: December 16, 2019

      Good people and the process was quick. I am happy to book with them again. The only issue I see with the car is the front wipers.

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    • Melbourne

      9.3/10 Excellent

      Reviewed: August 10, 2019

      We were a little upset when we were charged a cleaning fee of $52. We did not know that it was required that we return the car spick and span. When prompted, there were clauses stated in the fine prints.

      Read More >
    • I.ANAGNOSTOPOULOS

      Melbourne

      6/10 Average

      Reviewed: March 14, 2019

      The car was like never been cleaned before. It had scratches and bumpes everywhere. Just terrible

      Read More >

33 Car Rental Locations at Melbourne Airport (MEL)

2 Car Rental Locations at Essendon Airport (MEB)

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