APEX CAR RENTAL REVIEWS

Pick up was relatively easy and instructions and info given clear and concise. However, disappointed with car availability and its size.

Second time I have used this provider. Both times have been easy and straight forward. Staff very friendly and helpful. Would recommend to those travelling to NZ.

I was given a free upgraded version with all extras in it. Shuttle to and from Airport was very quick

The car was relatively new and was neat and clean. The customer service desk at Apex was very friendly.

Totally satisfied with everything great service my staff and car was amazing to drive

We had a month booking and Apex upgraded the car, much appreciated. Good, practical service.

Pick up should have more details about after hours as we needed to be picked up and taken 85 km because there was no contact A/H number.We made our own arrangements with rental company and had to be driven another 45 km to rental depot near Coolangatta.Rental company told us we needed to drop off car day before due as it needed to be back by 4.30pm. Our flight left before they opened, but QUEEQ clearly states " for out of hours droppoff , leave in any Budget or Avis rental space at Gold Coast Airport. Car Rental people would not agree to this, so again we needed a lift to Gold Coast Airport at 5am to fly out. Terrible terrible costly experience You need to sort out your after hours service ,in this day and age I would describe your service as Draconian . Remember "The world is awake 24/7 not 12/5.

great service

n/a

とても良い車を安価でレンタルすることができました。空港からは少し離れた場所にありますが、送迎バスも出ているので不便なく利用することができました。

予約のフォームがわかりやすく、海外からでも簡単に利用できました。カスタマーサービスも使いやすく、相談に即時乗ってもらえたので助かりました。

The car was comfortable to drive. Did report some issue with electronics. Also would be good if front window was tinted as the sun burnt my legs through the window.

Easy use and Diamond Membership carried over from Canadian Car Rental a bonus.

It’s a smooth experience, Apex offer free Airport pickup and drop off service. Very professional service

Very easy to use. Love this app

Very friendly and helpful staff.

Good car. Good price.

Extremely happy with car and service. Will definitely book through them again

Good car. Good service!

Lovely pick up place staff. We got upgraded with a noicer and bigger car. Thank you. Always nice to get upgraded :) Car was clean but quite a lot of scratches/dents in the car which is fine because the staff were all aware of it. Drop off was super quick. Thank you.

The only negatives: Car ordered was not available so was given a supposed upgrade but the car was smaller, but better equipped- it did the job. Slow getting processed at pick up. Staff great. Drop off quick

Booking system good. I needed to delay my pick up by 24 hours, but was unable to delay drop off by 24 hours to keep contract period the same. Loss of days hire. Customer service was in Western US- I was in Australia so not ideal for resolving above mentioned issue.

Staff are the best!

Car being MG boot size was smaller but we just made it work

All good

Very good service & good quality car

All worked well. Easy to use.

Only used to drive from pick up to drop off. Nil issues