APEX CAR RENTAL REVIEWS

All good. The vehicle showed some basic wear and tear . The brakes felt as though they needed tightening but were OK. Needed a lot of depression on the brake pedal. I’ve been used to cars with much more sensitive brakes.

None

The staff were very good made the process easy and was very helpful. Only cost $20 more to upgrade to a bigger car.

We were very happy with the ease of car hire We were there for my father’s funeral so didn’t need any complications Staff were great and the car was excellent.

Price drop made a big difference

The car was exactly the same as mine at home so I could just get in and drive away. 2 pointers: It would be really useful to include the cargo cover as we had to drive around for 16 days with our suitcases on view. Luckily no one was interested but not having one could encourage theft. A mobile phone holder would be really useful for using Google Maps, etc.

It was great on the whole, but didn't list itself as an Apex 3rd party so no one was at the desk to meet us and luckily the Apex staff arrived about 20 mins after we got there.

Very helpful to provide me with the car I had hired and not the similar.

Always book through them.

The Apex staff at both Christchurch and at Auckland were very friendly and helpful, making the whole process easy and stress free.

I found the QEEQ system very straightforward to use for searching and booking. The value for money was excellent.

The motor was a little suspect at times

The shuttle driver to pick us up from the airport didn't have our name on his list. After a lot of huffing and puffing, we got on the shuttle and came to the rental company. This could have been avoided.

All good

Car was really clean and awesome.

I had a great experience in overall, the car condition was good and well maintained.

The service was great!! Prompt respond.

The car did not exceed my expectations. It was old and seemed to struggle on the freeway over 80km/h. Not the car I thought I had booked. The staff however, were lovely. Very friendly and professional!

Easy to use

The pick up service staff, a Chinese lady, could have been more proactive and accomodating I was given a Toyota altris

This is a friendly platform

Staff were so helpful and friendly

Great platform - easy to use

Apex is excellent. They know their stuff and gave me the type of car I asked for. Pick up and drop off were painless. A fantastic drive.

I've used QEEQ in Korea and now in. The experience is very good. Clear and straightforward booking process. God advice given on insurance so we don't have to buy at the car rental at pick up.

Very user friendly in every aspect!

Great platform to search for good deals

I needed to drop the car off for an early morning flight and because Apex is not a 24/7 hour service I had to pay a service fee of $60 to drop it off at Andrew airport parking

Rental car pickup was very easy with a very helpful staff member.

The Qeeq booking platform was very easy to use and the connection between Qeeq and Apex car rentals was seamless.

There were no staff at the office and so needed to wait. Their IT set up was rudimentary, but the staff member I dealt with was very pleasant

Due to arriving in Picton earlier than I planned i enquired with Apex about taking the car the afternoon before and paying for the additional rental time. They said the car was available but they could not alter the pick up time because it was booked through an agent (QEEQ) who i need to contact to alter the booking. I eventually found a phone number to call QEEQ but the line quality was poor and the person on the phone said i needed to call someone else. It all got too difficult and bureaucratic so I didn't bother

The exterior and interior car was dirty. Lots of rubbishes left from previous customers. Apex should provide a cleaner car condition.

The platform is easy to use. I suggest to collaborate with the local car lender to provide the insurance services. This, the claiming process is quite long if it is now provided by the third party.

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