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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6544196283
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6544196283
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Apex, Gold Coast Airport Car Rental

Apex 3000+ ratings, 37 reviews

Gold Coast, Queensland, Australia

9.3 / 10 Excellent

Apex - Gold Coast Airport Information, Car Rental Instructions & Policies

Address

15 Hayter street, Currumbin Waters, Qld, 4223

Telephone

(07) 5599 5022 / 1800 273 922

Pick-up Instructions

The Apex - Gold Coast Airport car rental location is located out of the airport

You can arrive of Apex - Gold Coast Airport car rental by free shuttle bus.

DOMESTIC 1. After collecting your luggage, please do the following:a. Please click on the "Ready to Collect" button on the email we've sent youOR b. Phone our office toll free on 1800 273 922 (or +617 5599 5022) and adviseyou are ready for an Apex shuttle pick-up.2 From the Baggage Claim area, walk through the terminal to the far end of the building. 3. Go past the wHsmith store on your right. 4.continue on and follow the signs for the “Caches Area"5.Go past the Avis & Budget car rental desks.6. Continue past the "Check-in Area" on the left and the “Merlo" coffee shop onthe right. 7. Go past the toilets on the right and continue to the end of the building.8. At the end of the terminal you will see a large sign saying "Transit centre'9. Exit the terminal using the doors to the right of the sign. 10. Look for the sign that says, "Transit centre Meeting Point"11. Wait here for the Apex Shuttle Van. Domestic Video Instructions:https://www.youtube.com/watch?v=38MMtYADB4Y&feature=youtu.be INTERNATIONAL 1. After collecting your luggage, please do the following:a. Please click on the "Ready to collect" button on the email we've sent youOR b. Phone our office toll free on 1800 273 922 (or +617 5599 5022) and adviseyou are ready for an Apex shuttle pick-up.2. From the International Arrivals Hall, exit the terminal through the mainsdoors. 3. Follow the pathway to the far end of the main terminal building. 4. Go past the Uber collection area and The Coast café and bar. 5.Continue along the pathway towards the “"Coaches" area.6. Look for the sign that says, "Transit Centre Meeting Point" 7. Wait here for the Apex Shuttle Van. 8. PLEASE NOTE: lf you'd prefer to walk inside, exit the international Arrivalsterminal and walk to the Domestic Terminal (50 metres). Enter the terminalbuilding and walk through the domestic terminal to the far end of the building. International Video Instructions: https://www.youtube.com/watch?v=yyE7m1ciEXw&feature=youtu.be

Drop-off Instructions

Vehicle needs to be returned to our depot at 15 Hayter Street Currumbin Waters 4223 Gold Coast Australia。

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -16:59
07:30 -16:59
07:30 -16:59
07:30 -16:59
07:30 -16:59
07:30 -16:59
07:30 -16:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 9999/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Kangaroo Island, Phillip Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.5 mi from Coolangatta Airport

Railway Stations

7.9 mi from Robina Train Station

18.4 mi from Helensvale Train Station

FIND ME A CHEAP RENTAL
Map view of Apex Store Location
coordinates: -28.146835355807 153.47417489566

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 9.3 / 10 Excellent

  • Vehicle condition: 7.7
  • Vehicle cleanliness: 8.1
  • Spaciousness: 7.7
  • Counter staff: 8.2
  • Pick-up location: 8.1
  • Drop-off location: 8.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Nitin Singhvi

    Gold Coast

    9.4 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Like: Clean vehicle and friendly staff
    Dislike: Pick up and drop outside airport
    Read More >
  • A.Dimofte

    Gold Coast

    8 /10 Very good

    Reviewed: Thursday, October 10, 2024

    Like: Friendly and efficient staff
    Dislike: Car was in a rather bad shape
    Read More >
  • S.kahlert

    Gold Coast

    9.2 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Like: great car, good price
    Dislike: nothing
    Read More >
  • K.Cheung

    Gold Coast

    8 /10 Very good

    Reviewed: Thursday, October 10, 2024

    Like: Time taken to drop off the car is very fast and fuss free. Simple check on the car and petrol tank is all you need. Car is spacious though it was a little aged.
    Dislike: We were expecting Hyundai iMax as it was the model we reserved, but we were provided Kia Carnival instead so we had little problem with fitting our luggages and stroller in. Fortunately we only had 4 adults so we could fit the stroller in second row.
    Read More >
  • I.Lau

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Like: Fast, efficient and hassle-free
    Dislike: Nothing
    Read More >
  • R.Rudy

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Like: The pickup came within minutes. The whole process of renting the vehicle is easy and fast. Within 10mins and iam driving out of the rental centre with the car. Very friendly and helpful staffs. No hardselling. 100% recommended!
    Dislike: Nil! It was a good experience and fast process.
    Read More >
  • m.constantineau

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Great service. Complimentary upgrade.
    Read More >
  • A.Smith

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    This is the second time I’ve hired from Apex and they provide excellent vehicles at excellent rates.
    Read More >
  • P.Connor

    Gold Coast

    8.7 /10 Very good

    Reviewed: Thursday, October 10, 2024

    Great very friendly and helpful customer service at both pick up and drop off
    Read More >
  • S.Sue

    Gold Coast

    9 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    We’ve booked an Outlander but got a 7seater Santa Fe instead.Even tho’ we didn’t get what we’ve booked for,we’re still happy with the Santa Fe.Overall,the car was in good condition and our rides and journey throughout were excellent.
    Read More >
  • Josephine Wong

    Gold Coast

    9.7 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Old model, no parking camera or sensor.
    Read More >
  • Anonymous

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    La compagnie parfaite : honnête, flexible sur les horaires, sans prime pour les jeunes conducteurs. Si tout le monde pouvait être pareil ...
    Read More >
  • Anonymous

    Gold Coast

    9 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    booked a kia cerato sedan but got an i30 hatchback instead. Kinda disappointed
    Read More >
  • 小澤 重貴

    Gold Coast

    9 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    返却場所が都会のショッピングセンター内であったので、迷ってしまい時間を30分程過ぎてしまいましたが、嫌な顔せず、ペナルティーもなく受け取ってくれてとても好印象でした。 楽しい旅ができました。
    Read More >
  • Anonymous

    Gold Coast

    8.3 /10 Very good

    Reviewed: Thursday, October 10, 2024

    The staffs are friendly. Fuel charge is fair. Overall good.
    Read More >
  • Y.M.

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    This is my first time using Apex car rentals. I’m impressed with the quality of the cars considering how reasonable the price is. Our car was a Kia (Toyota Corolla or similar) and it had all the options you want in a car ... cruise control, driver controls, parking sensors, auto lock auto windows etc. we picked up from QLD airport and dropped off to Sydney airport. We would have paid atleast another $300 through our usual car hire places like Hertz etc and we wouldn’t have gotten the top cover for that price either. Really lovely staff, easy pick up and drop off. We didn’t opt for the airport pick up we just went straight to their office.
    Read More >
  • V.Zen

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Great car and service.
    Read More >
  • s.sirna

    Gold Coast

    9.7 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Very happy with the service and whole process. No issues at all.
    Read More >
  • S.Crotty

    Gold Coast

    6.3 /10 Average

    Reviewed: Thursday, October 10, 2024

    Didn’t get the car I paid for , got a hatchback when I was to get a sedan , wanted to change drop off point but had no drop off point between Sunshine and cairns so I had to drive 8hours from Airlie beach just to drop car back
    Read More >
  • A.Yong

    Gold Coast

    9 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    the car size was just right for the 2 of us staff at the counter was very helpful and friendly close to airport so no long wait for pick up drop off
    Read More >
  • S. Mooney

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Lovely Manager and just across the road from the airport. Definitely will book again
    Read More >
  • Geoff

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    The car we received was a lot larger than we booked, although this wasn’t a problem. Service was friendly and efficient.
    Read More >
  • s.lord

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    All the girls at the depot were lovely . Great service and the whole team were so friendly . Much appreciated . Sylvia Gauci and Steve Lord
    Read More >
  • H.Mulder

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    The whole experience was seamless from start to finish. All the staff were friendly, welcoming and jovial. And this isn't a bot writing this; I'm not even joking, they were nice:)
    Read More >
  • D. Amit

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Excellent service.
    Read More >
  • S.Madden

    Gold Coast

    8 /10 Very good

    Reviewed: Thursday, October 10, 2024

    Great service, car met requirements
    Read More >
  • Son Nguyen

    Gold Coast

    8 /10 Very good

    Reviewed: Thursday, October 10, 2024

    no further comment
    Read More >
  • Alan W

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Apex staff were super friendly and helpful. Will definitely book again from them.
    Read More >
  • Anonymous

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Apex Car Rentals is fantastic! Ryan and Adam were incredibly helpful and made my rental experience a breeze. Highly recommend.
    Read More >
  • Anonymous

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Only used to drive from pick up to drop off. Nil issues
    Read More >
  • Sreerag Y

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    The car was relatively new and was neat and clean. The customer service desk at Apex was very friendly.
    Read More >
  • Aldrich Lloyd

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Very convenient and really good.
    Read More >
  • Joshua Stone

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Great service attitude, very attentive. Procedures are very quick.
    Read More >
  • Linda Nancy

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Very good.
    Read More >
  • Devin Gunther

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    The service attitude was good, and the car condition was acceptable.
    Read More >
  • Elvis Lee

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    Very satisfied
    Read More >
  • Anonymous

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2024

    All good!
    Read More >
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