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+49 6107 6353100
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Live Chat Email Us Service Code: 7199069226

Hertz, Melbourne Car Rental

Hertz 800+ ratings, 6 reviews

Melbourne, Victoria, Australia

9.2 / 10 Excellent

Hertz - Melbourne Information, Car Rental Instructions & Policies

Store Location




Pickup from Branch or Car Park & After Hours Pickup

Please go to pick up address according to the GPS.

Return to the Store, Car Park or Key Box & After Hours Return

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -16:00
07:30 -17:00
07:30 -17:00
07:30 -17:00
07:30 -17:00
07:30 -17:00
07:30 -17:00


Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD 300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: UnionPay, Visa, Master, AMEX

UnionPay Visa Master AMEX

Discover,JCB,DinersClub are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

UnionPay,Visa Electron,DinersClub,Maestro,JCB,Debit Mastercard,Discover,Visa Debit,AMEX are not accepted.


Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver Age Requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
AUD 22/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 22/day
capped at USD 200.9
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
USD 5.50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 22/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 22/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Mornington Peninsula, Kangaroo Island, Churchill Island, Mornington Island
Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car.


Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details


Taking rental cars to following islands is not allowed:
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island


Collision Damage Waiver Excess:

AUD 7000-8700

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks


0.7 mi from Melbourne City Heliport

6.6 mi from Essendon Airport

11.6 mi from Melbourne Airport

Railway Stations

0.4 mi from Flagstaff Train Station

0.7 mi from Parliament Train Station

0.8 mi from Flinders Street Station


Nearby Milano Serviced Apartments

Nearby v Apartment

Nearby Milano Serviced Apartments

Other Landmarks

0.8 mi from Federation Square

Map view of Hertz Store Location
coordinates: -37.807431 144.96244

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.

Location Images

Guest Reviews

Total points: 9.2 / 10 Excellent

  • Vehicle condition: 9.3
  • Vehicle cleanliness: 9.6
  • Spaciousness: 9.6
  • Counter staff: 8.3
  • Pick-up location: 9.6
  • Drop-off location: 9.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • N.Wrobel


    10 /10 Excellent

    Reviewed: Monday, August 15, 2022

    Almost brand new car, very impressed, smooth rental process slightly slowed by small IT issues at pick up
    Read More >
  • M.Pritchard


    9 /10 Excellent

    Reviewed: Monday, August 15, 2022

    Customer reception was a little dodgy. I was pressured to pay for an upgrade. The company didn't actually have the compact vehicle I had booked, but did not disclose this. I persevered with my booked smaller vehicle and the company rep had to admit that they could only supply a larger vehicle (for no extra cost). The vehicle also had some cosmetic damage that was not disclosed. I had to take my own photos to prove to Hertz that the vehicle had some damage that their own pre-rental inspection did not show.
    Read More >
  • B.Boyd


    8.2 /10 Very Good

    Reviewed: Monday, August 15, 2022

    Like: Nice and Friendly Team and Great Location. Drop off is a breeze!!!
    Dislike: Whilst drop off was painless, the pick up was time consuming compared to what I'm used to at other rentals. The amount of up selling the sales guy and his manager tried to do was sort of funny at the start but started to get a bit much and made me uncomfortable. Not only off putting in the end but time consuming. I actually spent money on insurance I would not have because of the constant up selling tbh. So I question were they nice or were they just nice to try to make more money!!??
    Read More >
  • Anonymous


    10 /10 Excellent

    Reviewed: Monday, August 15, 2022

    Service of Hertz Melbourne was excellent ! They're really helpful to guide us on the step by step process to pick up & drop off the car.
    Read More >
  • S.Shah


    8 /10 Very Good

    Reviewed: Monday, August 15, 2022

    It was easy all the way.
    Read More >
  • cmchou


    10 /10 Excellent

    Reviewed: Monday, August 15, 2022

    I'd like to recommend Hertz counter staff who was in charge of the Oct 11 afternoon in Avalon airport. He was very nice to us and helped me a lot. I need to give him a 5-start rating.
    Read More >

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