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Last updated on: March 29, 2023
119Rental Locations
32Airport Locations
Map View of Car Rental Locations in Sydney
Alamo
7.8/10
Apex
9.2/10
Jucy
8.2/10
No birds
8.7/10
East Coast
8.4/10
ACE Rental Cars
8.3/10
Europcar
8.3/10
YESAWAY
4.0/10
SIMBA CAR HIRE
9.0/10
Hertz
9.0/10
GREEN MOTION
10.0/10
Cheapa
4.7/10
Budget
9.0/10
Keddy by Europcar
10.0/10
APOLLO
8.6/10
Enterprise
9.1/10
AVIS
8.9/10
Thrifty
8.4/10
Firefly
8.7/10
Tripz
8.9/10
AERODRIVE
8.0/10
ET Cars Rental
3.0/10
CARHOOD
8.1/10
Atlas
7.9/10
Dollar
10.0/10
Red Spot
7.3/10
Reviewed: February 17, 2023
The car they gave us was brilliant and very economical - Skoda Kamiq
Reviewed: November 1, 2022
The staff were very helpful and knowledgeable and helped me in the right direction of the correct airlines.
Reviewed: June 9, 2022
Always friendly staff who take time to chat and make you feel welcome.
Reviewed: May 28, 2022
Almost new vehicle in immaculate condition. Free upgrade. Very easy pickup and drop off. Great value for money
Reviewed: February 7, 2023
Excellent service! Needed vehicle for an additional day and was able to do it quickly over the phone.
Reviewed: February 7, 2023
Car excellent, no issues, APEX excellent throughout
Reviewed: January 4, 2023
Fast pickup and smooth registration when collecting. Drop off was hassle free as well. Appreciate the complimentary transport back to the airport.
Reviewed: November 18, 2022
I didn’t like the surcharge for early drop-off. Also I didn’t like the surcharge on tolls. They should just be passed on to my credit card.
Reviewed: January 12, 2023
poor condition of the car and provide the different car show in picture(Hyudai Kona was show in picture )。Different level of the car The car was old (Mitsubitsu ASX )and it use a lot of gas。Car power poor。although we are late to return car，but the staff do not remind us the closing time of the drop-off location ，we drive to there, was closed, the hotline is busy, finally we need drive to city drop-off location to return the car，Yes，I know it is my false, but if the staff remind us the closing time, we can save more time.
Reviewed: October 14, 2022
The customer service from Faasala Siofele at Jucys was so helpful & so accommodating to my every need,it was excellent to have a staff member listen to what vehicle would suit me best for what I had planned for my stay in Sydney. Everything went smoothly will definitely recommend Jucy to friends & family & hopefully they deal with Miss Faasala Siofele.
Reviewed: September 14, 2020
Old car. Cheap price. Average service. Worth the money
Reviewed: January 8, 2023
No birds is how all car rentals should be. Easy processes, collection and drop-off. Great staff, easy to find and good selection of cars
Reviewed: February 23, 2020
We ended up not using the are very much but it was very useful to have it when we needed it. Bayswater was extremely well organized and efficient.
Reviewed: December 9, 2019
It was very hard to get to them. Being a visitor, it is not easy to land in a foreign country and being expected to call the car rental to get them to come pick you up. This process needs to be thought through.
Reviewed: January 5, 2023
The fastest car rental pick up and drop off. I love that you enter your details online and only need to verify on the day, rather than provide them again (which seems to be the case with many other rental agencies).
Reviewed: December 3, 2022
Some functionality issues with car (usb was damaged rending it unusable) and Bluetooth was playing up a small amount. But overall car met all transportation needs and requirements.
Reviewed: October 25, 2022
East Coast car and services are good. Wast Coast located inside the car park, there is no sign which is visible from the street, it is hard to find.
Reviewed: May 11, 2022
The car was of good quality, low mileage. It was comfortable.
Reviewed: January 27, 2022
Staff were friendly efficient and thorough, over all an excellent team you have there, I have already sent you two more clients and will be tell many more through the course of my travels,.I was slightly annoyed that the petrol wasn't full as promised, however I did ensure it was full when I returned it. (if there was to be one complaint that would be it)
Reviewed: January 4, 2023
The staff when picking-up the car were very welcoming, friendly and efficient. The drop-off could not have been smoother and the person who checked over the car even got the courtesy bus to wait for me. Excellent customer service all round!
Reviewed: September 9, 2022
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
Reviewed: August 16, 2022
We received an upgraded vehicle which was appreciated.
Reviewed: July 11, 2022
The counter staff at Mascot were friendly and very helpful. The windscreen was a little dirty on the inside from a previously attached GPS and stickers that had been removed.
Reviewed: December 9, 2022
Did not get my car but they upgraded me to a brand new car of the same car type
Reviewed: December 22, 2022
Car smelled of cigarette. I was told that there was airport transfer to the car park, but there wasn't, so I had to pay 2x Uber of about $30 each out of my own pocket. I paid $800 bond deposit that should have been refunded within two weeks of car return, it is now over three weeks and I'm still waiting, with no help from QEEQ and no response from the car supplier.
Reviewed: November 8, 2022
The car was very dirty, lots of scratches marks and bumps, there was a large hose bucket and wash gear in the boot of the car, it was well passed at service state and the fuel consumption probably because of this was very bad, We were misinformed as it said the pick up and drop off was at the airport when in actual fact being there was no courtesy bus we had to get a taxi and an Uber with a total cost of $75 all in all we may as well put that money together with the cost you charged and gone with a decent reputable company and picked it up at the airport
Reviewed: December 6, 2022
Counter staff were amazing , the car was good , the whole booking experience was easy
Reviewed: November 22, 2022
The member of staff were extremely helpful and were king enough to give us a free upgrade.
Reviewed: May 30, 2021
The staff at Hertz is amazing. The customer service is professional and courteous. I will come back to hertz.
Reviewed: March 9, 2021
The car was brand new, spacious and fantastic to drive. great customer service.
Reviewed: July 1, 2020
After picking up the car (after dark) I noticed the following day that what looked like coffee had been spilled down the door sills on the right hand passengers side, didn’t bother me, but could be a little tip for the cleaners to double check their work
Reviewed: June 29, 2022
Good service, ease of access. I’ll work with them again in the future
Reviewed: September 27, 2022
Poor pickup/drop off location Poor instructions Vehicle in terrible condition - scratches, damage, missing hub cap, smelled like smoke
Reviewed: June 25, 2021
The pick-up and drop-off was easy. The staff is very friendly.
Reviewed: April 25, 2022
The Avis team stayed behind to welcome us and our booking into Sydney as we arrived with 10 mins till the car hire place closed. We were tired and worried that we missed it, but they were amazing and supportive.
Reviewed: March 30, 2020
I booked for a ‘medium’ sized suv and budget told me that it’s class S which is small.. budget said they no longer keep Mitsubishi asx and our only choice was small Suzuki suv or Hyundai Kona!
Reviewed: February 5, 2020
Avoid budget/avis! They have thieves among they employees: while I was taking out my luggage from the trunk, 2 employees took some small things I had deposited in the glovebox compartiment!
Reviewed: January 8, 2020
Bonjour. Tout était parfait, le personnel à l'agence de Balktown et à l'aéroport de Sydney très attentif et serviable, les réponses aux demandes par mail et la voiture. Merci pour votre professionnalisme. Je conseille ce site.
Reviewed: January 7, 2020
An excelent car. No problems at all for the whole trip! Budget staff were lovely & quick at both pick-up and drop-off. Couldn't ask for a better experience. The car had excelent range on a full tank, giving me a small sense of security despite the bushfires nearby.
Reviewed: November 17, 2021
The new is very new and clean when I picked it up
Reviewed: January 9, 2018
Like: The cars were perfect and immaculate.
Dislike: That there were hidden costs. We rented 2 cars and on the site stated no other costs. Upon pickup we had to pay bonds of $200 each plus insurance which costs over $500NZD. They don't take cash either. Wish we knew prior so we could leave cash in accounts rather than having cashed out all our spending then having to call home to transfer etc... delayed process and not good start to trip. ALL costs including bond etc.. should be mentioned.
Reviewed: July 15, 2020
The car had a lot of scratches on the side, front, rear ... it left me a little insecure, I chose to take a picture and film the whole car so that I wouldn't have to pay for anything I didn't do.
Reviewed: May 2, 2020
You should tell me about change location to collect the car because I went to international airport but there closed and I have called the number and going to domestic airport.
Reviewed: February 14, 2020
They did not give me a break down of the charges incurred on my trip. Their was a charge for roadside assistance. I need that info to file a claim. Also very hard to get a hold of customer service
Reviewed: January 1, 2020
Had booked a medium size SUV but was first being given a small SUV. When I pointed this out the people at check in were able to quickly change it but was lucky a medium SUV was available.
Reviewed: May 9, 2019
The outside of the vehicle appeared as though it wasn't touched from the last renter. Insects all over the front of the car and mud in the wheel wells. Interior was fine.
Reviewed: January 19, 2020
Me han duplicado un cobro en mi tarjeta de crédito. ¿Cómo puedo reclamar su devolución? Gracias.
Reviewed: January 14, 2020
Very smooth process, always is via Sydney airport. The lady I dealt with on pick up was very friendly and efficient, but on walking in to the office I felt noone really wanted to look up initially, wasn't exactly a great first impression, but as I said, the lady I dealt with was lovely.
Reviewed: January 7, 2020
The Thrifty staff were really excellent and gave a great service at Sydney airport. Best experience ever!!
Reviewed: January 3, 2020
Pickup location not visible. Had to ask someone who mentioned they are a Hertz brand, however no Firefly branding was visible.
Reviewed: September 10, 2019
The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending
Reviewed: April 6, 2019
Long queue at Hertz counter at Sydney airport. There were only two staff. One family held up the line because they didn’t pre book a car. I suggest 3 lines where two would serve customers who have already reserved their cars and just need to pick up.
Reviewed: January 13, 2020
Car could have been a bit cleaner inside and out.
Reviewed: January 13, 2020
Fantastic service from start to finish Thank you Tripz staff
Reviewed: December 3, 2019
We asked the staff what time they close the office as we might drop off the car when we get back from our trip within the day we rent the car. They told us that they will close at 9 pm, so we tried to get to the office before 9 pm. But when we arrive there around 8.30 pm, they already close the office no one is there. We try to contract them but no one pick up the phone, so we tried to called the main office and I already told them that there is no one in the office but they keep us waiting and call to the office that there is no one. The staff I talk to said we can just leave the car there, but how are we going to get back to the hotel. The staff inform us that we did not tell them that we will drop off the car today so they going home early, but the staff should let me know as well about the closing, that they might closing early if it’s not busy, they only say they close at 9 pm. However, someone from Right2drive came to us and offer us a ride to our hotel, we really thankful to them as it’s really dark to walk from the office to get to the bus stop and if we have to go back to our hotel by bus it will take us to wait for the bus 20min and the bus will 40 min to get to our hotel. In conclusion I’m very disappointed in renting the car with Tripz.
Reviewed: September 15, 2019
The pick up point at the airport is not easy to find for a visitor. The staff were very helpful and friendly.
Reviewed: January 3, 2020
Excellent customer service. Unfortunately this company are no longer in operation.
Reviewed: November 26, 2019
After a 24 hr flight (arriving from France) it was difficult & confusing trying to telephone Aerodrive for a shuttle only to be told to take a taxi, pay the taxi by credit card and then be reimbursed. Yes, I was able to do all that because my first language is English, but even for me after a long tiring flight it wasn’t easy. Then the taxi couldn’t find the address 338 King st on his GPS!!! I was later told it was because Aerodrive hadn’t paid the bill to the shuttle operator that there were no shuttles. Really?!? I feel that there should be shuttles in place without having to telephone for a shuttle to arrive and also not have to then get a taxi. However, finally after arriving at Aerodrive the staff were very friendly & helpful and the car excellent.
Reviewed: October 22, 2019
Customer service was excellent. Especially at drop off.
Reviewed: September 30, 2019
Waiting for too long at the airport to picked up and the staff wasn't friendly.
Reviewed: September 24, 2019
Although the car was not old, It was a bit beaten up (lots of small dings) but not really a problem. Really easy pickup and drop off.
Reviewed: December 20, 2019
They shouldn’t be used We had to wait long hours until they came Phone number that was provided was switched off and when on it’s busy Finally they came to pick us with small car and advised us that they will take us to their office to pick up the car I told that’s why I have booked 7 seater Which I had to go with 25 mins drive time to take the car which they were very slow And they was trying to wash the car while I paper work finished to pick up the car Same thing on drop off I told them they said They will send two person but Their boss was not answering the call I had the driver number and he was saying he is busy he can not come to the airport We waited long hours We was about to miss our flights which they refused to check us in after several discussions and request they checked us in But we was running to the gate with you he children also they have not refunded our bond for over $500
Reviewed: December 1, 2019
The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge
Reviewed: September 2, 2019
hi all, the pick up point and drop off point must make it easy which is can set inside the airport
Reviewed: August 20, 2019
A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.
Reviewed: August 12, 2019
Staffs are nice and professional. Pick up and drop off was hassle free. Recommended
Reviewed: July 27, 2019
Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over
Reviewed: November 18, 2019
The car was perfect in size but like we said the door kept on getting stuck and the step never came out. Your service was 100%
Reviewed: September 6, 2019
Great. Eventhough the vehicle i booked wasnt the one i got. But it was great all the same!
Reviewed: September 3, 2019
The wheel alignment and the steering wheel are off center, got an unfriendly staff when pick up
Reviewed: August 14, 2019
The customer service person could have been more elaborate, and helpful. He was ok, but he could have made the difference.
Reviewed: August 29, 2018
Like: I liked the ease of booking, rates offered and the fact that I was able to reserve my car without depositing anything.
Dislike: I booked a 7 seater however in the car provider system's it was reserved as a 5 seater.
Reviewed: September 2, 2017
Dislike: Wrong location on booking created a very bad first impression
Shuttle Bus
In terminal
Shuttle Bus
Walk to counter
Free shuttle bus
Call for pick-up
In terminal
Walk to counter
Free shuttle bus
Call for pick-up
Free shuttle bus
Pick-up service
Pick-up service
In terminal
In terminal
In terminal
In terminal
Walk to counter
In terminal
In terminal
Walk to counter
Call for pick-up
Call for pick-up
