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Last updated on: July 24, 2024
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145Rental Locations
44Airport Locations
Map View of Car Rental Locations in Sydney
No birds
9.1/10
GREEN MOTION
10.0/10
Europcar
7.7/10
AVIS
8.8/10
GOLDCAR
9.2/10
Alpha Car Hire
7.5/10
BARGAIN
8.6/10
ACE Rental Cars
8.1/10
DRIVELINE RENTAL
8.0/10
Apex
9.1/10
Dollar
6.9/10
Jucy
8.4/10
SIMBA CAR HIRE
9.3/10
Thrifty
8.2/10
Hertz
8.8/10
East Coast
8.0/10
Keddy by Europcar
9.5/10
Budget
8.7/10
Everything Fleet
6.0/10
Enterprise
8.6/10
Shouqizuche
9.1/10
Alamo
7.5/10
YESAWAY
4.0/10
Cheapa
4.7/10
Cheapa Campa
8.7/10
APOLLO
8.4/10
ET Cars Rental
6.8/10
apollo_motorhome
7.7/10
Firefly
7.1/10
Tripz
8.9/10
AERODRIVE
7.9/10
mighty_motorhome
10.0/10
CARHOOD
7.1/10
Atlas
7.7/10
KOOCAR
9.2/10
WGD Cheapa
4.6/10
britz_motorhome
8.7/10
Red Spot
8.4/10
Reviewed: July 22, 2024
You need to call the store with an Australian phone number. I couldn't get through with my domestic number, but my friend was able to reach them using an Australian number.
Reviewed: July 21, 2024
Overall satisfied, but they tried to sell me insurance for 14 AUD per day when picking up the car.
Reviewed: January 27, 2024
Had trouble finding the car rental office initially, but they sent a car to pick me up. The Indian gentleman at the counter was very helpful and didn't try to upsell anything. They even drove me to the airport when I returned the car. Great service.
Reviewed: June 29, 2022
Good service, ease of access. I’ll work with them again in the future
Reviewed: July 22, 2024
There might have been a mistake in recording the mileage when returning the car. They insisted that I drove over 400 kilometers and deducted more than 100 dollars from me. In reality, I only drove within the city and it definitely wasn't over 100 kilometers. After several communications with the rental company’s customer service, this amount was refunded.
Reviewed: June 3, 2024
100 points for pick-up, return was okay, I'd give it 85 points.
Reviewed: July 22, 2024
Very satisfied, it's a big and trustworthy company.
Reviewed: July 9, 2024
The car exchange location doesn't match the GPS coordinates, making it hard to find. You need to search for the Regis Hotel.
Reviewed: July 6, 2024
The vehicle is new, and pick-up and drop-off are convenient.
Reviewed: May 19, 2024
Excellent service! Got a free upgrade to a nearly new Mitsubishi SUV with no upselling or hidden charges. Will choose AVIS again next time!
Reviewed: July 3, 2024
The company provides a shuttle bus to and from the airport, which is very convenient.
Reviewed: July 4, 2024
Rental fee was $1200, but cleaning fee was $1250. It's worth considering.
Reviewed: July 12, 2024
The service was excellent and the staff were very patient.
Reviewed: April 27, 2024
Convenient for pick-up and drop-off. Although the phone for pick-up was always unreachable, when we arrived at the pick-up location, there was a rental car company vehicle waiting for us. It seemed to be dedicated to picking us up, and it left immediately once we showed the rental slip. It appears the company takes great care of each customer.
Reviewed: April 22, 2024
It was okay. The front desk staff were very friendly and the process was convenient. However, the passenger door had a dent when returning the car. Fortunately, I had taken pictures beforehand (even though I had full insurance). I suggest the rental company repairs any damage beforehand to avoid affecting customer experience.
Reviewed: April 16, 2024
When we went to collect the vehicle, we had to pay for the Insurance, mathew was very helpful .
Reviewed: March 4, 2024
Staff at pick up were a little rude. Admittedly we arrived a little early but were told we had to wait outside in the heat until our allotted time.
Reviewed: June 29, 2023
I thought the car( Toyota hybrid) was extremely easy to drive and very economical
Reviewed: July 7, 2024
The rental company has excellent service and a wide selection of vehicles.
Reviewed: May 10, 2024
Very satisfied, both picking up and dropping off the car were quick and smooth. The front desk staff patiently explained the model and insurance options I had booked and asked if I needed to pay for bridge tolls and other essential questions. Besides requesting the bridge toll service, I also opted for zero-deductible insurance. Everything was quick and convenient.
When returning the car, I mentioned to the front desk that I had accidentally scratched it during the rental period. After asking when and where it happened, they just had me sign a form, and that was it. This is the importance of full insurance.
Reviewed: July 3, 2024
This car rental experience was good. The vehicle was the one I reserved, the return process was quick, and there were no extra charges.
Reviewed: July 3, 2024
The overall experience for both picking up and dropping off this car was quite poor: When picking up the car, there was a system error at the rental company, and I was initially given a large business vehicle. I had to return to the airport counter to exchange it for the car I reserved, a Subaru Forester. However, they didn’t have a Forester available at the time and gave me a similar Mazda instead (I’m not sure of the specific model). To avoid further delays, I accepted the Mazda, but its interior and luggage space were smaller than the Forester. When returning the car, I was in a rush to catch a flight and didn’t refuel. Later, I noticed a charge of over 330 AUD for fuel on my credit card, whereas normally refueling would cost only 60 AUD. I filed a complaint with Zuzuche's customer service, and they responded promptly, stating that the rental company would refund the excess charge to my card within 7-10 business days. I’m still waiting to see if this refund will happen on time. Additionally, this drop-off point charges exorbitant airport construction fees!
Reviewed: April 23, 2024
Initially booked a Toyota Corolla but was given a Toyota Yaris instead. The Yaris was quite noisy. When picking up the car, the vehicle couldn't connect to the navigation system. The staff tried for a while and then said it was broken. Later, the connection worked intermittently. When involved in an accident, calling the rental company took more than half an hour to reach someone after numerous transfers. After that, there were no instructions given, just asked us to reply via email. Upon returning the car, there was no significant acknowledgment, just a simple 'ok, ok.' Later that day, they charged the maximum authorized amount to the credit card. For a minor collision, they charged the maximum; what if it was a serious collision?
Reviewed: July 1, 2024
Every employee in the company was very proactive and enthusiastic.
Reviewed: April 24, 2024
Great service and helpful staff. Not yet heard on any extra charges which is always the decider!
Reviewed: September 21, 2023
Helpfulness of staff, and easy location near airports, means we will defiantly use July again, on our next trip! Also, not all other hire companies offered different pick up/drop off locations! Only minor niggle, although the inside/outside of the car was clean, the inside of the windscreen was dirty, which only became apparent as night fell!
Reviewed: September 12, 2023
Great value for money deal. Staff we friendly and helpful and whole process was a breeze. Happy to use them again!
Reviewed: January 12, 2023
poor condition of the car and provide the different car show in picture(Hyudai Kona was show in picture )。Different level of the car The car was old (Mitsubitsu ASX )and it use a lot of gas。Car power poor。although we are late to return car，but the staff do not remind us the closing time of the drop-off location ，we drive to there, was closed, the hotline is busy, finally we need drive to city drop-off location to return the car，Yes，I know it is my false, but if the staff remind us the closing time, we can save more time.
Reviewed: June 25, 2024
Very good! The front desk Indian guy was very nice! I just didn't realize they open at 7 AM. My flight was at 8, so I had to ask a friend to return the car. In the rush, we forgot to refuel, and there was a $15 refueling fee plus fuel cost. However, the invoice had all the charges clearly listed. Overall, the experience was very good, and I would rent again. The car was also very new and easy to drive, though this model had issues with CarPlay disconnecting.
Reviewed: May 8, 2024
Everything is pretty good, just a bit of traffic in front of the store.
The driver who picked us up was enthusiastic and talkative.
Reviewed: June 3, 2024
Guides hidden charges with additional fees and miscellaneous expenses.
The rental company precharges for tolls, management fees, and other expenses. If you book a car for 18:00, you must pick it up after 18:00; otherwise, they will charge a penalty for early pickup.
Reviewed: November 22, 2022
The member of staff were extremely helpful and were king enough to give us a free upgrade.
Reviewed: May 24, 2024
Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.
Reviewed: May 22, 2024
Overall service is excellent. We have rented from East Coast several times. The staff is very professional and has a great attitude. They pick us up at the airport.
Reviewed: March 7, 2024
It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.
Reviewed: May 15, 2024
Satisfied, the car was very new, and the service was good.
Reviewed: November 17, 2021
The new is very new and clean when I picked it up
Reviewed: April 29, 2019
The staff was very friendly and quickly completed the car rental procedures.
Reviewed: May 1, 2024
Overall good, no hassle, no upselling, just a great rental company.
Reviewed: February 2, 2024
When I went to pick up the car in the morning, I was greeted by a tall, dark-haired gentleman at the front desk on the left. Because I don't speak English, I had to use a translation device to communicate. He was very patient and even came out to the street to help me check the issues I mentioned. I'm very grateful for his help. When returning the car and handing over the keys at the front desk, a shorter gentleman asked if I had found their parking spot, noting that it could be hard to find. He was very warm and polite, and I appreciate their help!
Reviewed: February 19, 2024
The service was excellent and very enthusiastic, with detailed explanations and instructions.
Reviewed: July 15, 2020
The car had a lot of scratches on the side, front, rear ... it left me a little insecure, I chose to take a picture and film the whole car so that I wouldn't have to pay for anything I didn't do.
Reviewed: May 4, 2019
Dissatisfied. Reserved a Toyota Kluger, but the counter said only Pajero was available. In the end, we got an Outlander. It was downgraded several classes. Originally, other companies offered Outlander at less than half the price of Enterprise, but we chose this company to get a Kluger. In the end, we still got an Outlander. Very unhappy.
Reviewed: August 15, 2023
Average, no toll ticket provided, not sure how much service fee will be charged.
Reviewed: October 17, 2019
No queue for car pickup, but staff is inefficient. The car listed on the pickup sheet was not at the international terminal. Had to wait about an hour for it to come from the domestic terminal.
Reviewed: February 17, 2023
The car they gave us was brilliant and very economical - Skoda Kamiq
Reviewed: November 1, 2022
The staff were very helpful and knowledgeable and helped me in the right direction of the correct airlines.
Reviewed: June 9, 2022
Always friendly staff who take time to chat and make you feel welcome.
Reviewed: May 28, 2022
Almost new vehicle in immaculate condition. Free upgrade. Very easy pickup and drop off. Great value for money
Reviewed: December 22, 2022
Car smelled of cigarette. I was told that there was airport transfer to the car park, but there wasn't, so I had to pay 2x Uber of about $30 each out of my own pocket. I paid $800 bond deposit that should have been refunded within two weeks of car return, it is now over three weeks and I'm still waiting, with no help from QEEQ and no response from the car supplier.
Reviewed: November 8, 2022
The car was very dirty, lots of scratches marks and bumps, there was a large hose bucket and wash gear in the boot of the car, it was well passed at service state and the fuel consumption probably because of this was very bad, We were misinformed as it said the pick up and drop off was at the airport when in actual fact being there was no courtesy bus we had to get a taxi and an Uber with a total cost of $75 all in all we may as well put that money together with the cost you charged and gone with a decent reputable company and picked it up at the airport
Reviewed: September 27, 2022
Poor pickup/drop off location Poor instructions Vehicle in terrible condition - scratches, damage, missing hub cap, smelled like smoke
Reviewed: June 25, 2021
The pick-up and drop-off was easy. The staff is very friendly.
Reviewed: February 22, 2021
The service staff was quite nice, and the attendants in Sydney were generally friendly.
Reviewed: March 29, 2020
They recommend some additional paid activities. When returning the car, make sure it's clean. Otherwise, the cleaning fee is quite expensive at 75 AUD.
Reviewed: May 3, 2018
The service was good, the process was simple and quick, but finding the rental location took some time.
Reviewed: January 9, 2018
Like: The cars were perfect and immaculate.
Dislike: That there were hidden costs. We rented 2 cars and on the site stated no other costs. Upon pickup we had to pay bonds of $200 each plus insurance which costs over $500NZD. They don't take cash either. Wish we knew prior so we could leave cash in accounts rather than having cashed out all our spending then having to call home to transfer etc... delayed process and not good start to trip. ALL costs including bond etc.. should be mentioned.
Reviewed: December 20, 2019
They shouldn’t be used We had to wait long hours until they came Phone number that was provided was switched off and when on it’s busy Finally they came to pick us with small car and advised us that they will take us to their office to pick up the car I told that’s why I have booked 7 seater Which I had to go with 25 mins drive time to take the car which they were very slow And they was trying to wash the car while I paper work finished to pick up the car Same thing on drop off I told them they said They will send two person but Their boss was not answering the call I had the driver number and he was saying he is busy he can not come to the airport We waited long hours We was about to miss our flights which they refused to check us in after several discussions and request they checked us in But we was running to the gate with you he children also they have not refunded our bond for over $500
Reviewed: October 16, 2019
This place is not a professional car rental company, just a small repair shop. I waited quite a while to pick up the car, though the process was relatively smooth. They gave us the same car they picked us up with, which was very old. The pick-up was delayed by an hour beyond the scheduled time, and there was no compensation, plus the car wasn't cleaned. When returning the car, they surprisingly said there would be an extra charge for dropping it off at the domestic airport, which was never mentioned on the rental website or during pick-up. It felt like a scam.
Reviewed: December 10, 2018
There were only two of us in the store, no need to queue, but they really pushed the insurance! They said that a $5000 deposit wasn't suitable. It was our first time renting a camper and we weren't familiar with the process. It was getting dark, so we got a $480 insurance. Thinking back, it wasn't necessary... Oh well...
Reviewed: November 20, 2018
Many motorhomes available; professional inspection during pickup and quick, easy return process.
Reviewed: October 8, 2017
We had to spend over 700 AUD for additional insurance at the car rental place! Otherwise, we would have to pay a 4500 AUD deposit, with a 10% non-refundable deposit fee. So, we had no choice but to buy extra insurance.
Reviewed: January 3, 2020
Pickup location not visible. Had to ask someone who mentioned they are a Hertz brand, however no Firefly branding was visible.
Reviewed: September 10, 2019
The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending
Reviewed: January 13, 2020
Car could have been a bit cleaner inside and out.
Reviewed: January 13, 2020
Fantastic service from start to finish Thank you Tripz staff
Reviewed: December 3, 2019
We asked the staff what time they close the office as we might drop off the car when we get back from our trip within the day we rent the car. They told us that they will close at 9 pm, so we tried to get to the office before 9 pm. But when we arrive there around 8.30 pm, they already close the office no one is there. We try to contract them but no one pick up the phone, so we tried to called the main office and I already told them that there is no one in the office but they keep us waiting and call to the office that there is no one. The staff I talk to said we can just leave the car there, but how are we going to get back to the hotel. The staff inform us that we did not tell them that we will drop off the car today so they going home early, but the staff should let me know as well about the closing, that they might closing early if it’s not busy, they only say they close at 9 pm. However, someone from Right2drive came to us and offer us a ride to our hotel, we really thankful to them as it’s really dark to walk from the office to get to the bus stop and if we have to go back to our hotel by bus it will take us to wait for the bus 20min and the bus will 40 min to get to our hotel. In conclusion I’m very disappointed in renting the car with Tripz.
Reviewed: September 15, 2019
The pick up point at the airport is not easy to find for a visitor. The staff were very helpful and friendly.
Reviewed: January 3, 2020
Excellent customer service. Unfortunately this company are no longer in operation.
Reviewed: November 26, 2019
After a 24 hr flight (arriving from France) it was difficult & confusing trying to telephone Aerodrive for a shuttle only to be told to take a taxi, pay the taxi by credit card and then be reimbursed. Yes, I was able to do all that because my first language is English, but even for me after a long tiring flight it wasn’t easy. Then the taxi couldn’t find the address 338 King st on his GPS!!! I was later told it was because Aerodrive hadn’t paid the bill to the shuttle operator that there were no shuttles. Really?!? I feel that there should be shuttles in place without having to telephone for a shuttle to arrive and also not have to then get a taxi. However, finally after arriving at Aerodrive the staff were very friendly & helpful and the car excellent.
Reviewed: October 22, 2019
Customer service was excellent. Especially at drop off.
Reviewed: September 30, 2019
Waiting for too long at the airport to picked up and the staff wasn't friendly.
Reviewed: September 24, 2019
Although the car was not old, It was a bit beaten up (lots of small dings) but not really a problem. Really easy pickup and drop off.
Reviewed: May 28, 2017
For the same price, cars in Europe are in better condition. The water pump broke down once, and since it was in a remote location, the rental company had to contact a nearby repair shop, so it was fixed only after two days. Not bad overall, didn't really affect us much.
Reviewed: December 1, 2019
The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge
Reviewed: September 2, 2019
hi all, the pick up point and drop off point must make it easy which is can set inside the airport
Reviewed: August 20, 2019
A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.
Reviewed: August 12, 2019
Staffs are nice and professional. Pick up and drop off was hassle free. Recommended
Reviewed: July 27, 2019
Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over
Reviewed: November 18, 2019
The car was perfect in size but like we said the door kept on getting stuck and the step never came out. Your service was 100%
Reviewed: September 6, 2019
Great. Eventhough the vehicle i booked wasnt the one i got. But it was great all the same!
Reviewed: September 3, 2019
The wheel alignment and the steering wheel are off center, got an unfriendly staff when pick up
Reviewed: August 14, 2019
The customer service person could have been more elaborate, and helpful. He was ok, but he could have made the difference.
Reviewed: October 14, 2018
Service hours are insufficient. After our flight was delayed, there was no emergency service available.
Reviewed: May 21, 2018
Very satisfied, no queues, picked up at the airport, handled the paperwork, explained the contract, provided driving instructions, all very good.
Reviewed: February 9, 2019
I rented a Toyota van but they gave me an SAIC Maxus van. I had to pay extra to upgrade to a Toyota van. The car arrived with many scratches, and I didn't take photos of all of them, just a few obvious ones. On the second night, the tire got a puncture and I had to deal with it myself. Late at night, there was no help available. Despite buying a lot of insurance, it was useless. They told me things that sounded reasonable but were very frustrating. The child seat they provided was not suitable, and they told me to just put up with it in a very unprofessional manner. I've rented cars many times during my 20-day trip in Australia, but this was the worst experience. They pre-authorized a $800 AUD deposit, saying they would deduct $500 AUD for insurance claims that wouldn't be refunded. I was rushing to catch a flight and accepted my bad luck, thinking $500 AUD would be a lesson learned. Today I see they deducted the entire $800 AUD. It's a scam.
Reviewed: January 7, 2019
The car rental process was very slow, and they didn't know how to install the car seat. When returning the car, there was no staff around, and I waited for a long time with no one showing up. I ended up spending 15 AUD on a taxi to the airport. The deposit hasn't been refunded yet, and they directly charged my card instead of pre-authorizing it. I have no idea why.
Reviewed: September 2, 2017
Dislike: Wrong location on booking created a very bad first impression
Reviewed: August 30, 2013
There is nothing unsatisfactory, and the price is also not expensive.
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