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Last updated on: July 24, 2024
24Rental Locations
10Airport Locations
Map View of Car Rental Locations in Avalon
Europcar
9.0/10
Budget
8.3/10
Shouqizuche
9.3/10
AVIS
9.2/10
Alamo
9.0/10
Hertz
8.3/10
Thrifty
10.0/10
Reviewed: February 19, 2020
The wait time in the queue is often a problem.
Reviewed: February 10, 2020
There were lots of customer waiting for the rental car in budget. The lady was doing great job by handling all the customer smoothly but to do it better may be other car rental should also be linked to help. Budget had nearly 7 to 8 vustomer waiting and near counter other car rental had 0.
Reviewed: October 21, 2019
Very easy to rent a car, the car is very new, i got the car only 7000km
Reviewed: October 9, 2019
Arrived early and there were not many people in line. Finished the procedures quickly and got the car immediately.
Reviewed: November 6, 2019
Arrived early, staff explained early pickup and return, smoothly collected the car
Reviewed: September 12, 2019
Car condition exceeded expectations. Clean and fuel efficient.
Reviewed: October 8, 2019
A very good experience where they upgrade us the car from a compact car to a SUV without any charges!
Reviewed: October 2, 2019
Charges fuel without evidence of fuel dropping by 1 bar. The car was returned with full bar of 550+km in drop off zone. The staff however without investigations and sufficient evidence, charge my card on fuel, without our consent and authorization.
Reviewed: October 1, 2019
Absolutely brilliant staff at Avalon airport! I hired a car and dropped back that morning at Sydney from a different company and I cannot explain what a breath of fresh air it was to deal with Alamo! Great car, super clean and easy to drop back with my invoice with me with a few hours.
Reviewed: September 4, 2019
The counter staff was quite lost and had trouble with the customer before me.
Reviewed: March 5, 2019
Despite my flight arriving after 10 PM, which was after store hours, there was still staff waiting for me to pick up the car! Thank you so much!
Reviewed: February 21, 2019
The staff were very nice during both the rental and return process. They explained everything in detail and the process was smooth.
Reviewed: April 10, 2018
No staff at the counter, waited a long time for both pickup and drop-off
Reviewed: February 27, 2018
On February 22nd, I accidentally left my camera in the car when leaving Melbourne Airport. I contacted the rental company through Zuzuche and they reported that they were unable to reach the rental company. Despite multiple suggestions to try other contact methods, Zuzuche's customer service was rigid and handled the situation poorly, causing us to miss the best time to recover the camera. After five days, on February 27th, they informed us that the rental company staff were on vacation, hence the delayed response, and they claimed they found nothing. I am very dissatisfied with this; Zuzuche is unreliable in critical situations.
Reviewed: April 13, 2019
Good service ... however I was charged $11- more than quoted ... if I had not had my quote with me I could not prove they were incorrectly changing me...to their credit I did get a refund
