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Hertz, Sydney Airport Car Rental

Hertz 4000+ ratings, 54 reviews

Sydney, New South Wales, Australia

7.8 / 10 Good

Hertz - Sydney Airport Information, Car Rental Instructions & Policies

Address

48 ROSS SMITH AVE,MASCOT,NS,2020,AU

Telephone

+61294934190

Pick-up Instructions

The Hertz - Sydney Airport car rental location is located out of the airport

Flight Details--You must provide a flight number when picking up a car at Sydney Airport. If a valid flight number is not present, the vehicle will be ready at the DOMESTIC T2 Terminal. Domestic Travellers - There is Rental Collection Counters in Every Terminal at Sydney Airport,while due to the repair works of the airport recently, vehicle pick-ups and drop-offs will take place at temporary facilities on Ross Smith Avenue, and there will a free shuttle bus,please kindly check with counter staff . International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Drop-off Instructions

Domestic Travellers - Please kindly confirm with the counter staff at pick-up. International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 5.50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
AUD 22/day
capped at AUD 88
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day
capped at AUD 88
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 22/day
capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island, Mornington Peninsula
Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car. *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Honda Fit,

AUD 5500 for Kia Cerato,

AUD 5500 for Toyota Yaris Cross,

AUD 5500 for Kia Stonic 1.0 A/t,

AUD 5500 for Kia Niro Hybrid,

AUD 5500 for Mazda Cx-30,

AUD 6001 for Ford Puma Autom.,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Talento,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Special,

AUD 6001 for 35 Tfsi Sportback,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Ford Fiesta,

AUD 0 for Toyota Yaris,

AUD 0 for Fiat Argo Gm Onix,

AUD 5500 for Opel Corsa,

AUD 5500 for Wild Card,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Mercedes C180,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Toyota Rav4,

AUD 6001 for Toyota Fortuner-4wd,

AUD 0 for Renault Austral,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Iveco Daily 12mâ³,

AUD 0 for Toyota Lc70,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab-4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Description Not Available,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Mazda Cx90 3.3 Suv-4wd,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Benz C Class,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Hyundai Elantra,

AUD 5500 for Vw Tiguan Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Toyota Corolla,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Man Tgl 12250,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for 5 Series,

AUD 6001 for Es 250 Ex,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for E2 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Hyundai Accent Blue,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Fiat Ducato,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford Transit-custom,

AUD 0 for Skoda Octavia Sw Or Similar,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Toyota Hiace,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

AUD 8800 for ,

Theft Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Honda Fit,

AUD 5500 for Kia Cerato,

AUD 5500 for Toyota Yaris Cross,

AUD 5500 for Kia Stonic 1.0 A/t,

AUD 5500 for Kia Niro Hybrid,

AUD 5500 for Mazda Cx-30,

AUD 6001 for Ford Puma Autom.,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Talento,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Special,

AUD 6001 for 35 Tfsi Sportback,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Ford Fiesta,

AUD 0 for Toyota Yaris,

AUD 0 for Fiat Argo Gm Onix,

AUD 5500 for Opel Corsa,

AUD 5500 for Wild Card,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Mercedes C180,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Toyota Rav4,

AUD 6001 for Toyota Fortuner-4wd,

AUD 0 for Renault Austral,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Iveco Daily 12mâ³,

AUD 0 for Toyota Lc70,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab-4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Description Not Available,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Mazda Cx90 3.3 Suv-4wd,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Benz C Class,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Hyundai Elantra,

AUD 5500 for Vw Tiguan Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Toyota Corolla,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Man Tgl 12250,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for 5 Series,

AUD 6001 for Es 250 Ex,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for E2 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Hyundai Accent Blue,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Fiat Ducato,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford Transit-custom,

AUD 0 for Skoda Octavia Sw Or Similar,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Toyota Hiace,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

Third Party Liability Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Honda Fit,

AUD 5500 for Kia Cerato,

AUD 5500 for Toyota Yaris Cross,

AUD 5500 for Kia Stonic 1.0 A/t,

AUD 5500 for Kia Niro Hybrid,

AUD 5500 for Mazda Cx-30,

AUD 6001 for Ford Puma Autom.,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Fiat Talento,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Special,

AUD 6001 for 35 Tfsi Sportback,

AUD 7900 for Audi Rs3 Sportback,

AUD 0 for Ford Fiesta,

AUD 0 for Toyota Yaris,

AUD 0 for Fiat Argo Gm Onix,

AUD 5500 for Opel Corsa,

AUD 5500 for Wild Card,

AUD 5500 for Toyota Camry Hybrid-hybrid,

AUD 5500 for Mercedes C180,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Toyota Rav4,

AUD 6001 for Toyota Fortuner-4wd,

AUD 0 for Renault Austral,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Iveco Daily 12mâ³,

AUD 0 for Toyota Lc70,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab-4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Description Not Available,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Mazda Cx90 3.3 Suv-4wd,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Benz C Class,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Hyundai Elantra,

AUD 5500 for Vw Tiguan Hybrid,

AUD 5500 for Nissan Qashqai,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Geely Coolray,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Toyota Corolla,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Man Tgl 12250,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Hiace 12 Seats,

AUD 5500 for 5 Series,

AUD 6001 for Es 250 Ex,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for E2 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Hyundai Accent Blue,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Fiat Ducato,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Ford Transit-custom,

AUD 0 for Skoda Octavia Sw Or Similar,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Special,

AUD 6001 for Toyota Hiace,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Sydney Kingsford Smith Airport

Hotels

0.8 mi from Captain Cook Hotel

1.4 mi from Sir Joseph Banks Hotel

1.5 mi from EAST CENTRAL TOWNHOUSE BOTANY

Other Landmarks

5.3 mi from Sydney Tower Eye

6.3 mi from Sydney Opera House

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -33.944132 151.182659

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Location Images

Hertz-Sydney Airport-894-store The Rental Desk
Guest Reviews

Total points： 7.8 / 10 Good

  • Vehicle condition: 1.3
  • Vehicle cleanliness: 1.4
  • Spaciousness: 1.3
  • Counter staff: 1.3
  • Pick-up location: 1.3
  • Drop-off location: 1.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • H.Chang

    Sydney

    9.4 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Like: Enjoyable and relaxing trip to the Blue Mountain.
    Dislike: Nothing
    Read More >

  • A.Clamp

    Sydney

    8.6 /10 Very good

    Reviewed: Saturday, January 24, 2026

    Like: Easy Drop off at Brisbane Airport
    Dislike: Only one person serving customers at Sydney Airport
    Read More >

  • M.Heyink

    Sydney

    9.8 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Like: Right from the start of the booking process, this has been a great hire experience. Thank you.
    Read More >

  • S.Das

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Like: I got what I assured. Everything was perfect.
    Dislike: I booked through easyrent car. The fare was shown including insurance, I had to pay more and as an advance I paid 53$ . But the main renting company HERTZ, did not get the money I paid at the time of renting. I requested easteent car for a refund. Really satisfied with the service of HERTZ. but east reat car is worse. Thank you
    Read More >

  • Anonymous

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Anna who was on the Hertz desk was really helpful and a credit to your company.
    Read More >

  • S.LEE

    Sydney

    5.7 /10 Average

    Reviewed: Saturday, January 24, 2026

    what's a terrible experience with Hertz. The staff is not helpful and not professional at all. They just left the car which was in poor conditions. We insisted to ask for another car but we had waited over one hour to get the car. During our waiting, I approached Hertz staff to ask for the status but their response was one of bored indifference.
    Read More >

  • G.Conomos

    Sydney

    7 /10 Good

    Reviewed: Saturday, January 24, 2026

    On this occasion Hertz was fine.
    Read More >

  • D.Brits

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Great Service. The staff at pickup explained everything well.
    Read More >

  • H.Nguyen

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The car is in perfect condition
    Read More >

  • thesettler

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The staff at Hertz is amazing. The customer service is professional and courteous. I will come back to hertz.
    Read More >

  • Rick Roberts

    Sydney

    9 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The car exceeded my expectations.
    Read More >

  • Jimmy Thear

    Sydney

    9.7 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The member of staff were extremely helpful and were king enough to give us a free upgrade.
    Read More >

  • Lou Benjamin

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • June MacMillan

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Located inside the airport. Good service attitude. They didn't have the car I wanted, but they gave me a full tank of gas.
    Read More >

  • Clark House

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Excellent
    Read More >

  • Abigail Harrod

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Good
    Read More >

  • Reg Moses

    Sydney

    8 /10 Very good

    Reviewed: Saturday, January 24, 2026

    Very convenient, located inside the airport
    Read More >

  • Eartha Malthus

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The car was very new, with only 8K kilometers on it. There were no extra sales pitches, and returning the car was very convenient. Because it was fully insured, the return process involved almost no inspections. Very convenient, a great experience.
    Read More >

  • Louise Rosalind

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Our flight was delayed, so we arrived late. The store saw our luggage and gave us a Nissan Pathfinder, which is even bigger than the Toyota Highlander we originally booked. We were very happy, and there were no extra sales pitches. Returning the car was also easy because we had full insurance, so they hardly checked anything. Very convenient, a great experience.
    Read More >

  • Bernice Virginia

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    As expected from a globally renowned rental company, they have a counter right in the airport arrivals hall just after customs. Although communication was a bit challenging, the contract terms were very clear, and there were various insurance options available from basic to full coverage. The car we picked up at the airport was usually a basic model of its type, without many advanced features. However, the car condition was excellent, very clean as if new. Returning the car was also convenient – just drop the keys with the staff at the airport parking lot and head to your flight~
    Read More >

  • Suzanne Clarissa

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    First time renting a car from Hertz in Australia. Thanks to QEEQ for the recommendation. The staff was very polite and there were no hidden charges. The car was very clean and comfortable. The GPS provided by QEEQ was also very convenient.
    Read More >

  • Cleveland Simon

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Good, convenient and fast
    Read More >

  • Alvin Dolly

    Sydney

    4 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Griselda Nathaniei

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The car was great. I booked a Toyota Corolla but received a Nissan Qashqai instead, which was very satisfying. However, the AUD 60 airport tax for picking up the car almost doubled the rental cost. That wasn't pleasant, but it's not Hertz's fault!
    Read More >

  • Joseph Pater

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Friendly staff, new vehicles
    Read More >

  • Rupert Sophy

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The staff was friendly and welcoming
    Read More >

  • Regan Moore

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Isaac Leigh

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Hertz service is pretty good
    Read More >

  • Ken Raman

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    As expected from a top-ranked company, both pick-up and drop-off were very professional. Hertz includes full insurance, which is very convenient!
    Read More >

  • Cornelius Gill

    Sydney

    2 /10 Poor

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Vic Ezekiel

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Neil Margaret

    Sydney

    8 /10 Very good

    Reviewed: Saturday, January 24, 2026

    Everything was fine except for the language barrier. Simple enough, but the promised provisional hold turned into an actual charge, and I have no idea when it will be refunded!
    Read More >

  • Leif

    Sydney

    4 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Brandon Ivan

    Sydney

    2 /10 Poor

    Reviewed: Saturday, January 24, 2026

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  • Ingrid Fox

    Sydney

    2 /10 Poor

    Reviewed: Saturday, January 24, 2026

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  • Borg Joyce

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

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  • Zora Josh

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Professional
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  • Joy Julian

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The service was really good. Despite the difficulty in communicating in English, they were very patient. Definitely the best in the world.
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  • Bart Ernest

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Easy and fast rental and return process
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  • Patrick

    Sydney

    2 /10 Poor

    Reviewed: Saturday, January 24, 2026

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  • Herbert Ted

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Very good
    Read More >

  • Ethel Conan

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The world's largest car rental company, pretty good
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  • Curitis Steele

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Hertz is always my first choice for road trips abroad. The car conditions are good, the prices are fair, and the service is also decent.
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  • Miranda III.

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

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  • Colbert Peacock

    Sydney

    8 /10 Very good

    Reviewed: Saturday, January 24, 2026

    They kept trying to sell me commercial insurance for $30 a day. Fortunately, I asked a friend back home who told me not to buy it because the rental fee already includes insurance. What they were selling locally is likely similar to the non-deductible insurance in our country. If you're an experienced driver from home, you don't need to buy it. Remember, don't change lanes recklessly—foreigners drive by the rules.
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  • Xavier Wright

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

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  • Xavier Sweet

    Sydney

    2 /10 Poor

    Reviewed: Saturday, January 24, 2026

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  • Jim Blake

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Burton Brook

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

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  • Jared Swift

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The rental and return process was very quick.
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  • Mabel Fielding

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Hertz is really great, especially with zero excess insurance, which gives me peace of mind.
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  • Bing Smith

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Everything was convenient and quick.
    Read More >

  • Joyce Bradley

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Very good
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  • Victoria Hoyle

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Hertz is very good, the vehicles are new, and the service is excellent. I always choose this company to rent a car. Picking up the car, handling the paperwork, and returning the car is quite convenient. However, when there are issues with the vehicle and you need to negotiate, it is difficult to find their customer service. This is specifically referring to my recent trip in Australia. It could be due to a lack of staff, or maybe our country's services are too convenient in comparison. During this trip in Australia, I had a flat tyre. Since I had PRAS, the time spent calling for assistance was much longer than the waiting time for help to arrive. The phone line was constantly busy. Eventually, assistance arrived, but because the spare tyre was a different size, they just inflated it and couldn't repair the tyre. Later, I went to a nearby repair shop and found out that the tyre was aged and not fit for long-term use, and it needed to be replaced. The important issue was that many repair shops didn't have the same size tyre in stock, and it would take a couple of days to get one. Since I was in a hurry, I couldn't wait that long. After numerous negotiations and waiting, I found a nearby airport where I could exchange the car, but it wasn't close. So I drove the car with the leaking tyre to the exchange location, which took up most of my day.
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  • Zora Josh

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Grover Gabriel

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Vito Clare

    Sydney

    4 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Richard Wesley

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The rental process was quick and the location is very close to the airport.
    Read More >

  • Chad Kipling

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Keith Reynolds

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    The service was very convenient and efficient.
    Read More >

  • Larry Bryan

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Ophelia Housman

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Hertz service was excellent, very reliable.
    Read More >

  • Haley Hansen

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Martin Richardson

    Sydney

    2 /10 Poor

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Griselda Eddie

    Sydney

    2 /10 Poor

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Elijah Belloc

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Jeremy Rob

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Satisfied
    Read More >

  • Erica Grant

    Sydney

    6 /10 Average

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Andrew Robinson

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Everything went smoothly, very satisfied.
    Read More >

  • Odelia Lucius

    Sydney

    2 /10 Poor

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Ogden Bill

    Sydney

    2 /10 Poor

    Reviewed: Saturday, January 24, 2026

    Read More >

  • Elizabeth Longfellow

    Sydney

    8 /10 Very good

    Reviewed: Saturday, January 24, 2026

    Waited for the car for half an hour
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  • Robert Joseph

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Hertz has a counter right at the T2 exit. Initially, there was no one there, and we almost got lost. Fortunately, someone arrived after a while. Service was acceptable; people in Sydney generally aren't very enthusiastic, maybe it's just how city folks are. We had to walk around a bit to find the pickup spot; without guidance, it wasn't very convenient.
    Read More >

  • Sherry Electra

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Very satisfied
    Read More >

  • Cynthia Camp

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Pretty good
    Read More >

  • Armstrong Sam

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Super convenient for pick-up and drop-off
    Read More >

  • Joyce Funk

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Hertz is a big company and very reliable.
    Read More >

  • Susanna Tomlinson

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Very good attitude
    Read More >

  • Les Strong

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    We had five large pieces of luggage, and the staff helped us carry them to the parking lot.
    Read More >

  • Yale Valentine

    Sydney

    8 /10 Very good

    Reviewed: Saturday, January 24, 2026

    Pretty good.
    Read More >

  • Cornelius Gill

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 24, 2026

    Satisfied
    Read More >

More Car Rental Brands at Sydney Kingsford Smith Airport Terminal 1

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What's the address of the rental location?

48 ROSS SMITH AVE,MASCOT,NS,2020,AU

What is the Telephone Number?

+61294934190

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Domestic Travellers - Please kindly confirm with the counter staff at pick-up. International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

  • GPS rental AUD 19/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Additional driver USD 5.50/day

    Note that all drivers must provide their valid documentation.

  • Infant car seat rental AUD 22/day

    capped at AUD 88

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental AUD 22/day

    capped at AUD 88

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental AUD 22/day

    capped at AUD 88

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.5 mi from Sydney Kingsford Smith Airport

  • Hotels

    0.8 mi from Captain Cook Hotel

    1.4 mi from Sir Joseph Banks Hotel

    1.5 mi from EAST CENTRAL TOWNHOUSE BOTANY

  • Other Landmarks

    5.3 mi from Sydney Tower Eye

    6.3 mi from Sydney Opera House

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