From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3266412112
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3266412112
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Europcar, Brisbane Airport Car Rental

Europcar 3000+ ratings, 37 reviews

Brisbane, Queensland, Australia

8.8 / 10 Very good

Best Price Car Rentals at Brisbane Airport(BNE)

Last updated on: April 19, 2024

Europcar - Brisbane Airport Information, Car Rental Instructions & Policies

Store Location

TERMINAL BUILDING

Telephone

+61 (0) 7 38748150

Pickup from Branch or Car Park & After Hours Pickup

The Europcar - Brisbane Airport car rental location is in terminal

You can walk to the counter of Europcar - Brisbane Airport car rental.

Please be advised that the Brisbane International Desk is no longer managed, and customers will need to catch a shuttle to the domestic terminal. The Europcar Domestic Airport main office which is located in the domestics car park. Also there's a ounter within the Domestic terminal opposite the Virgin and Qantas baggage carousels before making your way to the carpark

Return to the Store, Car Park or Key Box & After Hours Return

Please park your car to designated parking lot, and return your key to counter in terminal. Please contact branch if needed.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of AUD 15 - 38.3879856 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
North Stradbroke Island, South Stradbroke Island, Bruny Island, Phillip Island, Kangaroo Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete.

Must-not:

Taking rental cars to following islands is not allowed:
Magnetic Island, Rottnest Island, Mornington Island, Churchill Island, Fraser Island, Tasmania
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: Kangaroo Island Stradbroke Island Bribie Island Phillip Island Bruny Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Brisbane Airport

Railway Stations

1.3 mi from International Terminal Railway Station

8 mi from Central Station

Hotels

0.2 mi from Pullman Brisbane Airport

0.2 mi from ibis Brisbane Airport Hotel

2.9 mi from Comfort Inn & Suites Northgate Airport

Other Landmarks

9 mi from Sky Needle

FIND ME A CHEAP RENTAL
Map view of Europcar Store Location
coordinates: -27.3855 153.1188

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.8 / 10 Very good

  • Vehicle condition: 9.2
  • Vehicle cleanliness: 8.7
  • Spaciousness: 9.2
  • Counter staff: 8.7
  • Pick-up location: 8.5
  • Drop-off location: 8.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • H.Yong

    Brisbane

    9.6 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Like: The vehicle was as good as new
    Dislike: Nil
    Read More >
  • R.Ballestra

    Brisbane

    9.6 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Like: Good servic
    Dislike: Nothing
    Read More >
  • J.Frankham

    Brisbane

    9.6 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Like: Very Enjoyable with a New Car
    Read More >
  • Simon Neo

    Brisbane

    9 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Like: I rented cars from Europcar in both Melbourne and Brisbane, and their vehicles were in good condition.
    Dislike: For Europcar, they could consider providing a summary of information about the nearest petrol stations to Europcar car return locations. It would provide drivers an ease of mind when returning the vehicles in full petrol tank. In addition, Europcar could consider pasting a decal on the windscreen that provide information on the type of petrol (RON91,95,98) to refill, as well as helpline contact number (24 hours) to call in case of emergency. As for EasyRentCars, maybe you could consider having a points reward system so that customers will always use your system and services. It could be free upgrade of vehicle, extra days drive, waiver of baby seat fees etc. If possible, it would be great to tie up with other online platform such as Hotel.com or booking.com, so that if we book a vehicle through them or hotel through EasyRentCars, customers could enjoy better rates. Just some feedbacks to stay ahead of competitions.
    Read More >
  • J.Darcey

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Like: Free upgraded to a new luxury BMW SUV, staff friendly and professional with no hard sell for extras.
    Read More >
  • W.McKelleher

    Brisbane

    8.8 /10 Very good

    Reviewed: Monday, April 22, 2024

    Like: We were upgraded to a better vehicle.
    Dislike: very little explanation on how to use the car. Since we were not familiar, it took some time to become acquainted.
    Read More >
  • I.Pasca

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Like: Service
    Read More >
  • C.Scott

    Brisbane

    8.2 /10 Very good

    Reviewed: Monday, April 22, 2024

    Dislike: Info from Easyrent not clear about passing on the rental to Europcar. Made it confusing when picking up car.
    Read More >
  • A.gibson

    Brisbane

    9.8 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Like: Got a 1.4lt turbo Golf automatic. A great little car, solid feel on the road and not bad economy.
    Dislike: Nothing. Quite happy with the rental.
    Read More >
  • J.Wise

    Brisbane

    8.2 /10 Very good

    Reviewed: Monday, April 22, 2024

    Like: The upgrade to a BMW for a low additional fee with unlimited kms and same insurance
    Dislike: Additional fees not disclosed which added up to $30-$40
    Read More >
  • K.McTigue

    Brisbane

    6 /10 Average

    Reviewed: Monday, April 22, 2024

    The car was dirty on the outside and windows were very dirty with marks all over them . The body of the car was also marked and dirty. The inside was grubby and dirty and generally unkempt with rubbish still inside from last customer. I raised the concerns and was told two day rental would be discounted from my bill. I have emailed and been told that this was not possible as I’d prepaid,so was told money already taken in the form of additional drivers ! I am not clear how much this is in relation to two days of rental , I am not clear how this money was paid back to my account without a card or pin present, I would Like clarifyication
    Read More >
  • Ellie

    Brisbane

    9.7 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Got upgraded to a SVU/ larger car than the one we booked. Very competitive price.
    Read More >
  • j.stewart

    Brisbane

    8.3 /10 Very good

    Reviewed: Monday, April 22, 2024

    Annoyed that they hit you with extra insurance sales talk as explain that I have booked through another party and hard to sort out insurance if anything goes wrong
    Read More >
  • Anonymous

    Brisbane

    7.3 /10 Good

    Reviewed: Monday, April 22, 2024

    Car had not had its interior cleaned. Rubbish in the car from a previous customer (water bottle, hire car signage etc)
    Read More >
  • A.H

    Brisbane

    9.7 /10 Excellent

    Reviewed: Monday, April 22, 2024

    It was busy at the counter but staff were quick to try and sort people out. We paid for a sat nav as extra with them and it was pretty useless and we relied on our phone for maps the whole trip. otber than that all smooth.
    Read More >
  • K.Large

    Brisbane

    9 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Great customer service on pick up.
    Read More >
  • SMegumi

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    清潔で新しいトヨタの車でした。 簡単に車を見つける事が出来るし、初めて外国でレンタカーを使いましたが、問題なく運転でき、返却出来ました。また利用したいです。
    Read More >
  • k.whitby

    Brisbane

    8 /10 Very good

    Reviewed: Monday, April 22, 2024

    good counter staff
    Read More >
  • A.White

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Very good
    Read More >
  • Anonymous

    Brisbane

    2 /10 Poor

    Reviewed: Monday, April 22, 2024

    Ridiculously expensive compared to competitors! Charging a extra fee for a 22yo full license driver that equals to nearly the entire rental amount is insane! Will never book with Europcar again! Save your money and book with the smaller less known companies and you’ll save a fortune
    Read More >
  • James

    Brisbane

    9.3 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Great service from staff at pick up
    Read More >
  • M.GOTO

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    車も凄く綺麗で車を借りるのにもすごくスムーズにに借りれました。
    Read More >
  • Anonymous

    Brisbane

    9 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Awesome prices! Car was picked up in excellent condition and very satisfied
    Read More >
  • J.ONeill

    Brisbane

    8.7 /10 Very good

    Reviewed: Monday, April 22, 2024

    Counter staff very helpful. The website easy to use.
    Read More >
  • Anonymous

    Brisbane

    6.7 /10 Average

    Reviewed: Monday, April 22, 2024

    The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.
    Read More >
  • D Estreich

    Brisbane

    8 /10 Very good

    Reviewed: Monday, April 22, 2024

    The drop off location in Hervey Bay charges for $60 of fuel when the vehicle was completely refuelled at the airport fuel station (some 100 metres down the road) which we paid special attention to do because I am very aware of the exorbitant rates charges to refuel. It was completely full, the fuel bowser clicked multiple times as I continued to try to fill it. It was not possible for us to put any more fuel into the vehicle.
    Read More >
  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    As expected car was new, rental staff very friendly and efficient.
    Read More >
  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Overall great experience, no issues whatsoever. Will book again
    Read More >
  • Anonymous

    Brisbane

    9.3 /10 Excellent

    Reviewed: Monday, April 22, 2024

    全般的にとても満足です。 唯一カーナビが使い難かったことだけがちょとだけ残念です。 具体的には携帯の検索で出てくる場所名をインプットしても出てこずコンシェルジェに頼んだりして結構苦労しました。 カーナビがあったので色んなとこに行けたので今回は凄く満足の旅行でしたのでカーナビの使いやすさは必須です!
    Read More >
  • Anonymous

    Brisbane

    8.7 /10 Very good

    Reviewed: Monday, April 22, 2024

    We tried to drop off the car at 12.55pm on Saturday, 4 Jan in their city location but they refused to accept the car as they close at 1pm. We had to pay parking fees of 25$ over night due to that.
    Read More >
  • cliver12

    Brisbane

    8 /10 Very good

    Reviewed: Monday, April 22, 2024

    friendly staff
    Read More >
  • YJ

    Brisbane

    9 /10 Excellent

    Reviewed: Monday, April 22, 2024

    The counter was located brisbane internatinal arraival floor with some other hireing car counters. sorrounded by comfy sofas, and some cafes.
    Read More >
  • K.Fung

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    In-terminal pick-up and drop-off is simply a fantastic experience, great convenience! Would be perfect if child boost seat cost less.
    Read More >
  • M.Edwards

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Thomas who served us was brilliant. We were upgrade to a skoda....terrific car for our trip.
    Read More >
  • C.Buchanan

    Brisbane

    9.7 /10 Excellent

    Reviewed: Monday, April 22, 2024

    As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.
    Read More >
  • Anonymous

    Brisbane

    9 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Call centre staffed in Philippines - no idea of local operation in Brisbane or vehicles etc... reluctant to transfer to local office. Call centre advised that desk would be open til midnight as my flight was delayed. However internaltional desk was not staffed and had to go all the way to domestic terminal to collect car which added over 60mins. Wish I was told this could happen in advance.
    Read More >
  • Nikkita

    Brisbane

    10 /10 Excellent

    Reviewed: Monday, April 22, 2024

    Pick up and drop was quick and easy. Car was new and perfect for our trip, opted for a larger SUV so that we had a bit more comfort and was super happy with the price and glad we made that choice.
    Read More >
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