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Last updated on: July 5, 2020
32Rental Locations
16Airport Locations
Map View of Car Rental Locations in Adelaide
Apex
8.5/10
Thrifty
8.9/10
Europcar
8.6/10
Jucy
9.1/10
Alamo
8.7/10
ACE Rental Cars
9.2/10
Firefly
9.3/10
Budget
8.8/10
AVIS
9.5/10
Atlas
9.5/10
Hertz
9.4/10
East Coast
8.3/10
Enterprise
8.2/10
APOLLO
8.0/10
Reviewed: February 4, 2020
Rude office staff on collection, very cocky and abrupt. Office understaffed
Reviewed: January 28, 2020
Deposit amount for the locals is too high. I will never book Apex henceforth
Reviewed: March 22, 2020
Everything was great! Pick up at airport was really quick. Numbers and info provided in case of problems, everything spelled out clearly, return address clearly given. Return staff was great. Forgot sunglasses in car, Ken at Melbourne airport location offered to meet us at airport to get them. Had a small Kia that did have a funny rattle in engine and not much hill power, but no problems. Would rent again for sure!
Reviewed: April 1, 2020
Car was excellent..charging $34 for 2nd driver was a bit annoying.
Reviewed: December 29, 2019
The man we dealt with in the CBD on hindley st on Saturday 21st was exceptionally friendly and kind. Thank you
Reviewed: March 1, 2020
Good price. Car interior was not clean. Easy to extend length of hire.
Reviewed: March 4, 2020
Car was almost brand new and spotless, pickup was fast and painless and the drop off was even faster. Cannot fault Europcar.
Reviewed: January 1, 2020
Booked car 6 months in advance to get Golf for long trip and comfort but got a crappy Holden instead.
Reviewed: March 9, 2020
I was very disappointed in my recent rental service with EuropCar. Its the first time I've used Europcar. It took me half an hour standing at the counter before I could even sign my document. A group that came 20 minutes after me had received their car in 10 minutes, and they also had an additional driver form to sign. I was a single driver, and the Europcar person that I was dealing with just made me wait, saying that his computer was slow. However, no effort was made to move me to the other computer, and there was no sense of urgency towards giving me my keys. He was humming throughout the entire process, showing that he was not in a hurry. I have rented cars many times, and it usually takes me 10 minutes at most to acquire a set of keys. Further, I did not receive any documentation or a receipt. He had also asked me for my card twice, even though he had charged me once. 30 minutes is a very long time to wait before even signing any documents. I received an 'upgrade' from a small car to a small SUV. However, upon getting to the car, it had a car seat, which I did not request for. This took up space in the car. At the counter, I was told a staff member would be near the car park if I needed to speak to him. However, there was nobody there. Because I had been waiting 30 minutes at the counter, I decided to just take the car. The inside of the car was not clean. There was sand and dirt all over the floors of the front passenger seat. Attached is a photo. I also received no documentation on my car rental agreement, so I do not have any details on the car rental itself. I made a complain to the same staff member when returning the keys, and did not hear back even after a week. In the time that I had been waiting at the counter, my fees and liabilities were not explained to me. Overall, it had been a very frustrating experience with EuropCar. I'd like to suggest better training of staff, and a higher standard of customer service.
Reviewed: March 14, 2020
excellent counter staff service. I got there one minute after their proper closing time and they still let me in and do the business. Got car sorted, and the guy even took me into car and gave me detailed demo of how to drive the particularly "Pinto"issues. Phenomenal service and couldn't fault it at all.
Reviewed: February 28, 2020
Long wait time at Jucy counter as it was very busy - staff friendly and attentive but I needed to go quickly
Reviewed: January 23, 2020
The car, Hyundai, was smaller then I asked for, definitely no Toyota Corolla. So many damages that the intakeform looked like a drawing. Tires where not good, pulled to the left.
Reviewed: December 18, 2019
Car was old but working well. Service was great
Reviewed: September 18, 2019
All the staff at JUCY were friendly & helpful, the car was clean & ready for me to collect.
Reviewed: March 9, 2020
just a small criticism nothing major we were not told we could just leave the car and come into the terminal to return it so were looking around for someone to give the keys to.
Reviewed: December 18, 2019
Booked a Kia Rio but was swooped to another old and small Mitsubishi Mirage. Otherwise everything else was gooD
Reviewed: October 4, 2019
I am pleased with the pick up procedure, but drop off procedure could be better if I was informed that no one at drop off location
Reviewed: October 1, 2019
Had a parking lot hit and run. Alamo immediately processed the 4000.00 deposit which was converted as a Canadian credit card was used. When the claim was finally settled for 1800.00 the funds were returned in Au $ dollars triggering conversion losses in excess of 300.00. The deposit should have been held and not processed untill all charges were confirmed which would have eliminated the currebcy losses.
Reviewed: September 17, 2019
Staff were friendly. I asked for a free upgrade but they politely declined and I paid for an upgrade.
Reviewed: February 28, 2020
They upgraded us for free but instead we got a car that hadn't been valeted which I'd agreed on, but I wouldn't again from any hot country, as seats get sweated into and smell. But all staff were friendly and wanted to do the best for us.
Reviewed: February 19, 2020
Customer Service was excellent and client driven. Staff were friendly, knowledgeable and helpful.
Reviewed: January 15, 2020
Received an upgrade for car i30. Spacious and good for fuel. Nice experience and will use them again.
Reviewed: November 23, 2019
Had to wait a while for the car as it was still being prepped and washed. Bit of a queue for paperwork.
Reviewed: July 28, 2019
Very good. It exceeds the expectations. Just try to highlights more your partners in order to save time. Personnaly in my case, I lost quite some time before I figure out that hertz was your representative company in Australia. Great business none the less.
Reviewed: December 14, 2019
Easy pickup and drop off, as new car, very happy with rental.
Reviewed: April 28, 2019
Waited for almost 30 mins to get the car as the car wasn't ready at the time of pick up, but also because they went ahead and served the customers after me, which I find was unfair. The customers who came after me already got their cars and they just made me wait.
Reviewed: April 24, 2019
I expected to have a Mitsubishi SUV but had a Halden's. The car boot was cleaned but still had sand stains here and there. The car paint was peeled off around the car boot. The car conditions were alright otherwise.
Reviewed: January 22, 2020
I had Toyota corolla and would be nice if my car would been have a cargo cover as well, just while leaving my luggage to the car it's gives extra security while leave your luggage inside the car. Other than that car was good and everything was great.
Reviewed: December 27, 2019
Vehicle was exactly what I expected, staff very helpful.
Reviewed: October 9, 2019
The Avis staff were great to deal with and the car was an absolute dream to drive. The price I got was almost unbelievable. The return process was clear for the public holiday. An overall great experience.
Reviewed: April 22, 2019
Had no issues finding the rental car counter or with the size, condition or cleanliness of the vehicle. Staff were very friendly and helpful. Drop-off was simple. Only issue was trying to reconcile the Avis statement, with a slew of taxes and fees to the simple Easyrentcars.com receipt.
Reviewed: November 29, 2019
Atlas got no customer service booth at Adelaide airport. However, the hirer will send a van to pick you from Adelaide Airport to get the car. Just wait at the bus stand in front of the Airport.
Reviewed: April 29, 2019
Amazing free upgrade to a high-class car. Welcoming staff, convenient transfer from/to terminal.
Reviewed: November 23, 2018
Good company, good car and excellent service from them. Would use again and recommend.
Reviewed: October 8, 2019
Car provided was Hyundai A30, smaller than booked car. So it was a tight squeeze for us with 4 adults and a baby
Reviewed: May 15, 2019
when we went there, car has flat tyre already, nobody pre checked before us. no apologies wasting our time but staff rudely talk. they managed another vehicle for us which was cheaper than what i paid and staff was asking more money than what was on easyrentcars.com , i showed them amount in print out paper. finally it took more than 40 mins to get the car. don’t recommend east coast specially poor staff service
Reviewed: September 2, 2019
Was not clear where to get the shuttle bus from and I waited 45 minutes for it to arrive. Potentially a timetable could be put up so customers are made aware?
Reviewed: May 25, 2019
Car was clean inside,filthy outside, headlights weren't aligned properly, and car was new. Counter staff in Adelaide was exceptional.
Reviewed: January 12, 2018
Like: The vehicle was in great condition, everything was ready to pick up - totally hassle free
Dislike: No problems at all
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