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Last updated on: June 15, 2021
34Rental Locations
16Airport Locations
Map View of Car Rental Locations in Adelaide
East Coast
8.1/10
Apex
8.5/10
Alamo
8.8/10
Hertz
9.4/10
ACE Rental Cars
9.1/10
Thrifty
8.9/10
Jucy
9.1/10
Europcar
8.6/10
Firefly
9.3/10
Budget
8.8/10
AVIS
9.5/10
Atlas
9.5/10
Enterprise
8.2/10
APOLLO
8.0/10
Reviewed: June 18, 2021
The car was ready and waiting. It was clean and full of fuel. It was an easy seamless process.
Reviewed: December 10, 2020
The pick up time was good as we got in first but I seen others waiting and I wouldn’t have liked that at all
Reviewed: September 2, 2019
Was not clear where to get the shuttle bus from and I waited 45 minutes for it to arrive. Potentially a timetable could be put up so customers are made aware?
Reviewed: June 15, 2021
First two cars allocated the automatic key was not functioning - surprising default that had not been identified snd sorted before vehicles were allocated . Third car was functional but older , and overall in a much used state . underpowered.
Reviewed: June 1, 2021
Our flight was delayed so we missed the pick up time and the office was closed so we had to get a taxi to our hotel and didn't collect the hire car till the next day. Disappointed the booking information didn't state the shuttle bus stopped at a certain time.
Reviewed: May 31, 2021
Counter staff were great. I was very impressed with the service especially late in the evening. I would have liked there to be someone at the counter when I returned the car as I had been able to remove a mark on the back bumper that had been listed on my condition report. I had the product with me that I used to do this and would have liked to donate one of these to the staff. It's not hard or expensive to do if you know what to use. Apart from some very minor cleaning I think I returned the car in better condition than I received it. I'm not saying this to boast - just to share a few kitchen cleaning secrets that can be used for other things. The product I used was developed by NASA to clean the space shuttles and is typically used to clean and polish Corning Ware cooking pots. I'm not crazy about 3 speed Toyota Yaris. When I booked I thought I was going to be driving another vehicle and was surprised to discover that there was a Yaris. I did think that I was going to be driving a Kia Soul. They handle horribly on freeways which I use often. Once the speed reaches 80km/hr the engine begins to squeal. Over that speed at 100kms/hr it can be unbearable even with the radio on. It is very difficult to listen to for extended periods of time. I went on one journey for a day away and when I returned home I was exhausted - and just from having to deal with this high-pitched loud engine noise. I have recently discovered that I have Aspergers Syndrome which affects my sensory levels. It explains why I experience certain things in ways different to most people. I am unusually sensitive to certain sounds. Hey, I don't expect this to be a 'masterpiece' :) The six days I used your service I was very happy generally to be able to go about my business as if I was using my own car. I felt very comfortable and secure using your service. I will be very happy to use your service again. I did have a great stress-free week away from home. Thank you.
Reviewed: November 18, 2020
Usually use Alamo or one of its partners as they rarely disappoint. Good value, quality cars and friendly staff
Reviewed: March 9, 2020
just a small criticism nothing major we were not told we could just leave the car and come into the terminal to return it so were looking around for someone to give the keys to.
Reviewed: December 18, 2019
Booked a Kia Rio but was swooped to another old and small Mitsubishi Mirage. Otherwise everything else was gooD
Reviewed: October 4, 2019
I am pleased with the pick up procedure, but drop off procedure could be better if I was informed that no one at drop off location
Reviewed: April 28, 2021
Hertz counter staff and drop off staff - 10 out of 10
Reviewed: October 8, 2019
Car provided was Hyundai A30, smaller than booked car. So it was a tight squeeze for us with 4 adults and a baby
Reviewed: March 22, 2021
Car was upgraded to a larger vehicle with more space at no cost - this was very welcome as we had a lot of luggage and made things much easier for us
Reviewed: February 28, 2020
They upgraded us for free but instead we got a car that hadn't been valeted which I'd agreed on, but I wouldn't again from any hot country, as seats get sweated into and smell. But all staff were friendly and wanted to do the best for us.
Reviewed: February 19, 2020
Customer Service was excellent and client driven. Staff were friendly, knowledgeable and helpful.
Reviewed: December 22, 2020
New fleet, easy to use. Would use next time in Adelaide (airport office)
Reviewed: April 1, 2020
Car was excellent..charging $34 for 2nd driver was a bit annoying.
Reviewed: March 1, 2020
Good price. Car interior was not clean. Easy to extend length of hire.
Reviewed: December 29, 2019
The man we dealt with in the CBD on hindley st on Saturday 21st was exceptionally friendly and kind. Thank you
Reviewed: December 17, 2020
There was a minor delay in collecting the car, the office ran out of paper rolls for the EFTPOS terminals. The branch manager was extremely nice; we had been misinformed about the drop-off time to get a shuttle bus ride to the airport so we arrived too late. Justin acknowledged the mistake was Jucy's, so he arranged for alternative transportation on the spot, at no cost to us.
Reviewed: March 14, 2020
excellent counter staff service. I got there one minute after their proper closing time and they still let me in and do the business. Got car sorted, and the guy even took me into car and gave me detailed demo of how to drive the particularly "Pinto"issues. Phenomenal service and couldn't fault it at all.
Reviewed: February 28, 2020
Long wait time at Jucy counter as it was very busy - staff friendly and attentive but I needed to go quickly
Reviewed: January 23, 2020
The car, Hyundai, was smaller then I asked for, definitely no Toyota Corolla. So many damages that the intakeform looked like a drawing. Tires where not good, pulled to the left.
Reviewed: December 18, 2019
Car was old but working well. Service was great
Reviewed: March 9, 2020
I was very disappointed in my recent rental service with EuropCar. Its the first time I've used Europcar. It took me half an hour standing at the counter before I could even sign my document. A group that came 20 minutes after me had received their car in 10 minutes, and they also had an additional driver form to sign. I was a single driver, and the Europcar person that I was dealing with just made me wait, saying that his computer was slow. However, no effort was made to move me to the other computer, and there was no sense of urgency towards giving me my keys. He was humming throughout the entire process, showing that he was not in a hurry. I have rented cars many times, and it usually takes me 10 minutes at most to acquire a set of keys. Further, I did not receive any documentation or a receipt. He had also asked me for my card twice, even though he had charged me once. 30 minutes is a very long time to wait before even signing any documents. I received an 'upgrade' from a small car to a small SUV. However, upon getting to the car, it had a car seat, which I did not request for. This took up space in the car. At the counter, I was told a staff member would be near the car park if I needed to speak to him. However, there was nobody there. Because I had been waiting 30 minutes at the counter, I decided to just take the car. The inside of the car was not clean. There was sand and dirt all over the floors of the front passenger seat. Attached is a photo. I also received no documentation on my car rental agreement, so I do not have any details on the car rental itself. I made a complain to the same staff member when returning the keys, and did not hear back even after a week. In the time that I had been waiting at the counter, my fees and liabilities were not explained to me. Overall, it had been a very frustrating experience with EuropCar. I'd like to suggest better training of staff, and a higher standard of customer service.
Reviewed: March 4, 2020
Car was almost brand new and spotless, pickup was fast and painless and the drop off was even faster. Cannot fault Europcar.
Reviewed: January 1, 2020
Booked car 6 months in advance to get Golf for long trip and comfort but got a crappy Holden instead.
Reviewed: January 15, 2020
Received an upgrade for car i30. Spacious and good for fuel. Nice experience and will use them again.
Reviewed: November 23, 2019
Had to wait a while for the car as it was still being prepped and washed. Bit of a queue for paperwork.
Reviewed: July 28, 2019
Very good. It exceeds the expectations. Just try to highlights more your partners in order to save time. Personnaly in my case, I lost quite some time before I figure out that hertz was your representative company in Australia. Great business none the less.
Reviewed: January 22, 2020
I had Toyota corolla and would be nice if my car would been have a cargo cover as well, just while leaving my luggage to the car it's gives extra security while leave your luggage inside the car. Other than that car was good and everything was great.
Reviewed: December 14, 2019
Easy pickup and drop off, as new car, very happy with rental.
Reviewed: April 28, 2019
Waited for almost 30 mins to get the car as the car wasn't ready at the time of pick up, but also because they went ahead and served the customers after me, which I find was unfair. The customers who came after me already got their cars and they just made me wait.
Reviewed: April 24, 2019
I expected to have a Mitsubishi SUV but had a Halden's. The car boot was cleaned but still had sand stains here and there. The car paint was peeled off around the car boot. The car conditions were alright otherwise.
Reviewed: December 27, 2019
Vehicle was exactly what I expected, staff very helpful.
Reviewed: October 9, 2019
The Avis staff were great to deal with and the car was an absolute dream to drive. The price I got was almost unbelievable. The return process was clear for the public holiday. An overall great experience.
Reviewed: April 22, 2019
Had no issues finding the rental car counter or with the size, condition or cleanliness of the vehicle. Staff were very friendly and helpful. Drop-off was simple. Only issue was trying to reconcile the Avis statement, with a slew of taxes and fees to the simple Easyrentcars.com receipt.
Reviewed: November 29, 2019
Atlas got no customer service booth at Adelaide airport. However, the hirer will send a van to pick you from Adelaide Airport to get the car. Just wait at the bus stand in front of the Airport.
Reviewed: April 29, 2019
Amazing free upgrade to a high-class car. Welcoming staff, convenient transfer from/to terminal.
Reviewed: November 23, 2018
Good company, good car and excellent service from them. Would use again and recommend.
Reviewed: May 25, 2019
Car was clean inside,filthy outside, headlights weren't aligned properly, and car was new. Counter staff in Adelaide was exceptional.
Reviewed: January 12, 2018
Like: The vehicle was in great condition, everything was ready to pick up - totally hassle free
Dislike: No problems at all
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In terminal
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Shuttle Bus
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Walk to counter
Walk to counter
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In terminal
Walk to counter
Walk to counter
Free shuttle bus
