Some challenge with accessing the booking on the europcar susyem. Eurocar agent had to make a manual contract and it took some time to try various options. i dont know if this was an Europcar or easyrentcars issue.
The lady at Avis Ballina was very rude when we were checking for car because we booked through a third party. She snatched slammed the paper in the desk asked me questions I told her to read the paper.
The vehicle was not clean and had a bad smell. We told the thrifty representative, he gave us directions to a petrol station where we could buy an air freshner.
Car was great, disappointed that they tried to charge us extra for an extra driver. I've never had that before and if there was going to be an extra charge that should have been transparent either on your site or theirs.
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