EASIRENT CAR RENTAL REVIEWS IN UNITED KINGDOM

Great service yet again from the Easirent team

Smooth service all the way through as usual

Brand new car in great condition. If I were to rent from them again I would phone for pick up at Birmingham Airport as soon as I was leaving the plane as the only draw back was that we waited 25 mins to be collected. That meant that the kids were cold and restless so started running around. This is not a safe combination in a car park. This wouldn’t have been an issue if I was travelling alone or with just adults. Staff were very friendly and all was explained well.

many upsell for insurance, although they know I have insurance from EasyRentCars (AXA) and upsell for gas full-to-empty about 90 GBP that so expensive.

Always Good!

'Alexandra' at Luton gave me a brand new, more spacious car than I thought I would get! On return, one of the staff thought that I may have made slight damage to the car, but volunteered nonetheless to ask another member of staff, who confirmed that the damage was negligible and did not warrant any payment. Very decent behavior!

Was absolutely fine. Precious experience was a bit less but this time was absolutely fine and kind service

Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944

Great service - quick and easy

Fantastic new service

Super experience!

Easy Peasy process

Fantastic as isual

Great new addition to online car rental

Brill

Ace

Good value for money

Faster processing of deposit refund would be ideal

The staff were excellent throughout - courteous and so nice, really had a wonderful experience in Edinburgh with Easirent. Basically no waiting time at the desk and the car was in tip top shape! Thanks a lot guys you were stars!!

Works well

First of all they didnt have the ford focus I asked for, the man informed me they only had one which wasnt in use at the moment and havent been in use for some time.I didnt feel comfortable driving the clio so I asked for it to be change the man cleaning the car had no problem with this however the man on the desk did and started arguing with his colleague right for front of me he was very aggressive and unprofessional and it was quite scary to be honest

Upgraded on pickup to a fab Volvo v40. Great service from the team and especially Jason. We had a great experience!

We Take time for pick up the cars more than 30 minutes

This car pickup was off site, but the pickup to site was quick. The car was very nice. The checkout did not pick up a very minor dent in passenger door, which was picked up on return. After 5 mins checking their database, it was shown to have been logged previously. But this should have been printed on the initial checkout sheet!!!

Very efficient

Initial car booked was intermediate the earlier car allocated was awfully stinking & was changed next day however was provided a compact car one segment lower than what I had booked

35 mins to pick up in 2 degrees Celsius, the van was waiting at the wrong bus stop behind a bus and with no signage on the front. The driver did at least help me with one of my three cases once we had finally found each other. Check in was complicated because of having to use the self check in machine, even though there were no other customers present and at least two staff working on the desk. The first vehicle issued was not read worthy due to a defective passenger-side mirror, which should not have been released for rental. The vehicle was swapped when I complained. The car was collected in the dark and covered in overnight moisture so some damage was not noticed on the rear driver-side wheel arch; this was only found when I reached my initial destination. Vehicle collection should be arranged in a well-lit area to ensure that no such damage is missed by the renter. The vehicle ran well and is comfortable. The shuttle can does not run frequently enough so I was waiting almost 30 mins after dropping off the vehicle to return the airport.

All good. I received a price drop 'discount' prior to picking up the vehicle.