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Disappointing customer service on refunds, guess there hoping customers forget and keep profits.....

Reviewed: Thu, Nov 28, 2019
About Easirent: 7.7 /10
Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944
Compact | Ford Focus or similar

Relevant Reviews on Easirent Gatwick Airport


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Intermediate | Kia Optima or similar
Reviewed: Wed, Dec 11, 2019
About Easirent: 10.0 /10
About QEEQ: 10.0 /10


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Intermediate | Kia Optima or similar
Reviewed: Wed, Sep 25, 2019
“Cheap car hire from Gatwick”
About Easirent: 8.0 /10
They only had a nine seater minibus for me when I’d booked a medium sized car but luckily one was returned late so I didn’t have to drive around London in a minibus! Counter staff were good and I enjoyed driving the Renault Captur. Rental was cheap but Easirent was hard to find and you need to allow an hour to get there from Gatwick Airport. I’d use them again now that I know where they are and how to get there!
About QEEQ: 8.0 /10
Never use anyone else for your car hire booking!


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Compact | Ford Focus or similar
Reviewed: Wed, Sep 18, 2019
About Easirent: 9.3 /10
Car was damaged and service warning light was on dashboard
About QEEQ: 10.0 /10
fast as always


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Compact | Ford Focus or similar
Reviewed: Tue, Sep 10, 2019
“Helpful staff!”
About Easirent: 10.0 /10
About QEEQ: 10.0 /10
fast and easy


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Mini Van | Volkswagen Touran 7 Seats or similar
Reviewed: Thu, Aug 22, 2019
“Good for cost”
About Easirent: 7.7 /10
Long wait for bus both ways - counter staff booked a taxi for us for the return to the airport as we watched the bus leave whilst he was checking car but it didnt turn up so we ended up getting the next bus - 40 minute wait. Car was OK but not very clean inside.
About QEEQ: 10.0 /10
Easy to book and price reasonable.

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