I may a reservation on may for a july trip. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent.
J’ai d abord été incapable de trouver le comptoir de retrait. Et personne ne m a répondu au téléphone. J’ai du essayer une dizaine de fois.Ensuite, une file d’attente d’au moins une heure m’a permis de le repérer, tandis que les comptoirs des autres loueurs étaient vides. J’ai donc renoncé à retirer mon véhicule et suis allé en retirer un autre chez un concurrent, sans réservation préalable. Auatnt dire que cette histoire m a couté une fortune, un grand merci. Je joins une photo de la file d attente. Et de la fluidité chez les autres loueurs !!
I don’t recommend this supplier, i waiting in line morethan 60 mims.
And process to drop off is terible.
I dropped the car on time. But they still charged me more 2 days with I didn’t drop the car on time.
Luckily that i fly to another place on drop off date. So i can show them how can I rent their car on another 2 days.
About QEEQ:10.0/10
Easy Rentalcars is very awesome. They help me to contact the issue with supplier with warming and welcome.
So luckily, that i rent a car from this company.
I’d like to recommend everyone to rent car from EasyRentCars.
Service so excellent and awesome
The car was fine but had difficulty getting the defroster to work properly. Had to leave the window down to see out the window. Additionally, could not get the front windshield to totally clear making the driving difficult.
Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of.
Counter staff big help.
“Great Price, Good value and easy booking, but beware of hard sell from rental companies.”
About ACE:5.3/10
I had trouble finding which provider was renting this car as the hirer is a subsiduary of GOLD car but it was not obvious. The woman on the desk was very agressive and tried to sell me more insurance although I explained to her that I had already bought this through the online purchase. She kept saying the car was not insured. The car provided was full of dents and scratches and although I took loads of photos I am waiting to hear if they now try and bill me for some of these!
About QEEQ:10.0/10
The booking platform and process was very easy and good. The information and warning re the additional selling of insurance was useful and put my mind at rest. The experience at the rental company pick up was not good however and not condusive to a complementary business partnership!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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