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About ACE: 2.0 /10
I may a reservation on may for a july trip. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent.
Reviewed: Wed, Oct 2, 2019
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on ACE Orlando Int l Airport


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Medium SUV | Jeep Grand Cherokee or similar
“Never again”
About ACE: 7.0 /10
Car was upgraded after forcing me to take extra liability insurance. My personal travel insurance and credit cards already had me covered but I was told that they would not release the vehicle without the extra. I have rented cars in the US very often and have never taken extra insurance but with a 92 year old mom and 3 year old grandchild waiting to get a vacation started,I just gave in to this scam. Unfortunately on our last day at Disney we were caught in a thunder storm, waited for 1/2 an hour for it to pass but were told that the trams would not be in operation for a while so we had to scramble to the car. In checkout the seats were damp so I was charged 150.00$ for clean up. Not a good experience with ACE.
Reviewed: Mon, Sep 9, 2019

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Economy | Toyota Yaris 2 Doors Hybrid or similar
About ACE: 6.3 /10
Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Overall was OK at best, but I hate getting overcharged last minute.
Reviewed: Tue, Jun 25, 2019


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Medium SUV | Jeep Grand Cherokee or similar
“Not prepared ,Not Professional , Establishment not clean just Filthy no vending machines no Air”
About ACE: 4.0 /10
No switched the Jeep to Nissan Rogue no price adjustment.
Reviewed: Fri, May 31, 2019


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Medium SUV | Jeep Grand Cherokee or similar
“Great price but be careful of the car you get.”
About ACE: 7.7 /10
I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. (Not close to similar) I am glad I didn't have 5 people -- we would have been squished. The service was good. The only problem I had was because the guy took the rental car away so fast I left my glasses in it.
About Qeeq: 10.0 /10
Reviewed: Fri, Mar 15, 2019


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Full Size Van | Dodge Grand Caravan or similar
“Price was not as I was informed I will be paying!!!!”
About ACE: 2.0 /10
Pressure sales are not a great way to be successful for business cause the customers don’t come back, scaring customers what might happen if additional packages aren’t bought risks customers loyalty and good ratings if it doesn’t benefit. I get it it’s the biz but as the customer honesty would of got a lot more business, loyalty and good ratings.
Reviewed: Wed, Jan 23, 2019

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