After picking up the car (after dark) I noticed the following day that what looked like coffee had been spilled down the door sills on the right hand passengers side, didn’t bother me, but could be a little tip for the cleaners to double check their work
“Vehicle had smaller boot than what was booked, but otherwise a good vehicle.”
About Hertz:9.0/10
The car booked was a Hyundai Elantra (Intermediate). What I got was a Hyundai Kona, which had a small boot. We could fit our luggage in, but only after removing the hatch lid and putting some luggage in the back seat. Almost had to go back and ask for a larger vehicle.
Car was not as ordered, they said they do not have that model any more.
Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent.
Returned early and no refund
Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday
About QEEQ:8.0/10
Booking platform good, but not up to date as vechicle order is not available any more.
Only preceded by one other customer, but took 25 minutes to get served! Only one receptionist on duty. They take MANY photos of the car, which may be good, but very time consuming for staff. Need to speed the process up!
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