KEDDY BY EUROPCAR CAR RENTAL REVIEWS

excellent knowledgable staff at pick up

Counter staff not particularly friendly and not really helpful when we asked for advice on returning car and avoiding traffic limitation zone. Drop off was straight forward.

Terrible staff at the counter (night shift). I will not come back to use the service again.

Should add details of additional expenses in the booking document as well. But I appreciate the feedback you have given.

On return, staff was not sure about the damages the car already carried, and asked me if it was new. I had to load up photos takens during pick up to show the damage was already there. this would be a dispute had i not taken pictures as proof. Rear wind screen is covered with a film that made viewing unclear.

The car was a 9 seater and was brilliant for our trip, it was clean on arrival. The only thing is the car park is very tight, apart from that all was smooth.

Stated Full to Full but was level to level and dodgy fuel gauge meant I spent 40€ too much!!

While my booking was for a Nissan Almera (1500cc), I was given a Toyota Yaris (1200cc). The reason given to me was that the Nissan was not available. Other than that, experience with Keddy was good with smooth handing and taking over, and the car was ok to drive around Krabi - just need a little more pressure on the accelerator if you are overtaking.

I already paid the car rental. And when I arrived still charge me 1440 baht for no reason. And gas not even full fuel. And ask me return for full fuel. I will never book again

The counter staff was friendly, knowledgeable and clear with all instructions on car pickup, return, etc. Everything was fuss free and driver details were checked before confirmation.

the booking platform is easy to use and navigate. No problems whatsoever.

Ha sido el mejor proceso de alquiler de coche usado hasta ahora. El comercial muy correcto, no pasamos por el estrés habitual de venta de seguros y amenaza de incidentes para convencerme pagar más. Ha sido rápido y el coche muy bien, en perfectas condiciones.

The car back windscreen and 2 front 2 windows were blur and quite a driving hazard. Good to do something about it.

I had to change my first car because after 20 km I got message " No oil in the engine". So, I lost 2 hours from my schedule.

Given a free upgrade very nice gesture!

Website. unlike some others . was clear and easy to navigate with no late add on's

I booked a Peugeot 208 or similar and received a Skoda Fabia + A very short walk and easy access to rental station at Verona Airport. + At the counter service was smooth. + Third party insurance was accepted without further questions. + The final invoice was received very quickly - The staff did not present or check the car during pick-up or drop-off. - The fuel policy was full-to-full but tank was 7/8 at pick-up. - The car made vibration when driving over 80kph

Excellent staff at the Europcar counter very friendly and helpful, processed quickly, location is good. Car was just awful I've hired and driven alot of cars and without question the Vauxhall Crossland X is the worst car I've ever driven, 3700rpm at 70mph in top gear thing was screaming, gearbox felt like it was outta Kombi, ratios are horrendous, terrible fuel economy and pretty sure it wasn't firing on all 4 cylinders.

I got a larger car then booked, and had a lot of space. the car itself was well used and had lots of damage and since I picked it up late night I couldn't see all of it in the dark, so I was a bit nervous what would happen at drop off, but staff was easy and swift and no issues.

The drop off took over an hour as the office did not open until 7:30 am, but our flight was 8:25 am. Good thing Krabi Airport is small, so there was no problem going through security checks and going to boarding gate.

El depósito del coche no estaba del todo lleno cuando lo recogimos

No they needed to replace my after just 2 days engine problems My first car was below standard 2nd car was great

Superb service. Particularly good stuff on arrival.

Easy to use, good prices