NU CAR CAR RENTAL REVIEWS

I was supposed to pickup the car at 10am I didn't get to the car location until 5pm. They told me they only hold the car for 2 hours from the time of pickup. So they made me upgrade and I had to pay more. The 2 hour pickup rule was never mentioned when I booked the car. NU car is the worst, very bad experience. 1st and last time booking through qeeq.com and with NU car rental. I will go with a major company next time to save me all this hassle.

No where qeeq.com mentioned that the car rental company will only hold my booking for 2 hours. I had to pay extra and it was a very bad experience.

very satisfied. Only downside, drop off point very far from our airline check in area.

Everything was perfect

The insurance conditions are not very clear, specially when I pay the full cover. The rent a car company at the Prague airport (Rent plus) asked me the prepayment from my Visa and told me that if something happen I have to pay in advance and than ask to Qeeq the money back. Is it true?

Waited over 30 minutes to be waited on at counter UNACCEPTABLE!. It takes at least 10 minutes to drive to the offsite car rental pickup, so the 1.5 miles from airport in the description is deceptive.I have never rented a car before where they expected me to wash and vacuum the car prior to returning it before - that can be difficult when the car is full of luggage and people, and I don't know the area so finding a carwash is an added hassle. I won't be renting from this company again. The wait for a shuttle to the airport was ridiculous - We had to wait more than 20 minutes, and people behind us in line were not able to even get on the shuttle bus. They should have had 2 busses running. One other customer called Uber because he was afraid of missing his flight.

Booking was OK, but its a hassle to be talking to a booking agent who is not physically in the local office and can't answer specific questions about the site.

Original car had broken seatbelt. Received a quick replacement

I would like to say many thanks to staff on during the procedure of pick up and drooping the car - Mr. Hristiya and Mr. Ivan , excellent and well done. Ovanes Terziyan

Everything about the car he ran it was great the only trouble we had is the shuttle it broke down from the airport to the rental location in the pouring rain storm but it was my fault all worked out

All went well easy to book the price was everything was the same no extras I’ll good

Good

Useful

The car had a odour but done the job

The staffs there were great! But the condition of the vehicle wasn’t really that good. Cobwebs formed up and spotted all around the car. Had a problem with the driver‘a car door.

Car had 151,000 miles on it. Too many dents/scratches/scrapes/stain to document. Radio didn't work well, needed new windshield wiper blades, it smelled very musty/damp. It didn't break down during our three week rental so that is good.

Great service quick transaction, clean vehicle and no pushy up sale on extras. I

Easy fast transaction, only confusion was Easy stated deposit would be $160 but was charged the typical $250...not a huge concern but something to be aware of

Would never deal with NU cars again! The booking said the car rental was from Coolangatta airport and i had to call their office to find out where they were. They than said they were in tweed heads and proceeded to take 30 minutes to pick us up when they said they were 8 minutes away. Then we got to their offices finally and the manager there was extremely rude, changed our drop off time to an hour earlier, told us to drop it off at an offsite location and when we did he charged us an extra $70 when we dropped it off on time. The manager at the drop off location tried calling their offices and mobiles and they did not answer. Absolutely a horrible experience overall. He even was barking orders at his worker infront us and told us other patrons have been “fucking pigs” in how they left the state of his cars. Did not feel comfortable with the entire experience and the only benefit of dropping it off at the other location was that we didn’t need to see him again.

Best car rental experience I have had ever! Friendly staff and easy pick up and drop off! Thank you

Great experience... love the price drop feature

Super car

Difficult to find the telephonummer

Car was great. Took some time to find the correct shuttle but once that was done finding it was easy. I was told upon arrival that NU Car required me to purchase 3rd party liability insurance, even though I have this coverage through my personal car insurance. The price was still better than the other rental options though it would have been nice to know this ahead of time.

Simple and easy to book and use the app or website.

good

excelent

Excellent!

Easy to rent a car.Best company to use

I liked very much the cost to rent a car at NU

I had a really bad experience with them. First of all, they did not accept my personal insurance because I’m from Canada. It’s the very first time this ever happened to me. Also, a few days after the drop off, my credit card got charged an extra $93. I have absolutely no idea why, I’ve been trying to contact them, I left at least a dozen voicemails...nothing. I will definitely contact my credit card company to dispute this charge. I do not recommend this company at all.