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Live chat Email us Service Code: 2255814169
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The car was great but the rental charges are confusing and possibly much more expensive than agreed.

Reviewed: Wed, Dec 20, 2023
About NU Car: 10.0 /10
The car was offered as an alternative to what I requested - a downgrade for less money from a Jeep to a Blazer. The car was great and performed very well. I am trying to see where I actually paid $160 as promised by the agent. She also stated that a $300 security would be charged and returned to my account. I paid QEEQ $349.77 on 11/17/23 and then was charged $230.73 on 12/18/23 by NUCAR. I need to know when the $300 will return to my account. I expected to pay $160 after the agent described the reduction. I need information and clarification. I'm hoping that I was not ripped off and need to see my $300 deposit returned.
About QEEQ: 10.0 /10
I don't know how to separate NU CAR from QEEQ. The car was offered as an alternative to what I requested - a downgrade for less money from a Jeep to a Blazer. The car was great and performed very well. I am trying to see where I actually paid $160 as promised by the agent. She also stated that a $300 security would be charged and returned to my account. I paid QEEQ $349.77 on 11/17/23 and then was charged $230.73 on 12/18/23 by NUCAR. I need to know when the $300 will return to my account. I expected to pay $160 after the agent described the reduction. I need information and clarification. I'm hoping that I was not ripped off and need to see my $300 deposit returned.
Compact SUV | Jeep Compass or similar

Relevant Reviews on NU Car in United States

J.Wilmarth Tyna

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Fri, Jul 26, 2024
“The pick up process was discombobulated & took too long but we enjoyed the rental vehicle”
About NU Car: 6.0 /10
It was pouring rain, and we were expected to inspect the vehicle using an iPad in an uncovered lot. Additionally, they didn't have enough iPads for all customers so we had to wait. When I finally got an iPad, the vehicle keys they gave me didn't work with any van on the lot - they were a spare set of keys to a van already rented to someone else. NU found me another van but didn't update the rental policy with the new van information until I pointed it out to them. Pick up was a real mess and there were other customers who rented children's car seats but they were broken and not functional.
About QEEQ: 10.0 /10

A.Smith

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Mini Van | Chrysler Town And Country or similar
Reviewed: Thu, Nov 24, 2022
“all good”
About NU Car: 9.0 /10
great car
About QEEQ: 10.0 /10
no price drop protector did not work any magic

D.Scott

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Jul 9, 2020
“Awesome trip and a great car”
About NU Car: 10.0 /10
Everything about the car he ran it was great the only trouble we had is the shuttle it broke down from the airport to the rental location in the pouring rain storm but it was my fault all worked out
About QEEQ: 10.0 /10
All went well easy to book the price was everything was the same no extras I’ll good

E.Shtatskyi

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Tue, Sep 24, 2019
“it was average...”
About NU Car: 7.7 /10
I booked convertible, however they told they don't have one. I agreed for a regular Mustang. the only compensation given was the pre-paid fuel tank. The car wasn't in the best condition, especially gearbox.
About QEEQ: 8.0 /10

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Intermediate | Kia Forte or similar
Reviewed: Fri, Apr 19, 2019
About NU Car: 9.3 /10
The Car was great, but we had to wait too long for the vehicle. The service at the counter was excellent.
About QEEQ: 9.0 /10

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