GREEN MOTION CAR RENTAL REVIEWS IN UNITED KINGDOM

Green motion staff were very friendly and helpful

loved how easy it was to book

Said I damage and never did

Nil

The service by MJ and Ephrain was brilliant. Happy people makes for happy customers.

An offer of the lowest price for the six months proceeding, when booking a car hire late.

Overall experience total disappointment. The worst location of all rental cars at LGW. Unfriendly staff, dishonest, pre-arranged claim of damage to the car. Falsified report. Looks like this false pre-arranged damage claim has been put in practice on regular basis. Unrealistic charge. A car rental company I will never use again and/or would never recommend to anyone.

Especially Mouna did a great job and was very nice and helpful.

Easy pick up, they helped with my driver code from the DVLA which led to the delay.

Great and easy to use

As long as you have your annual insurance and act nicely with staff, you'll be fine. They only attack rude conscious-less tourists!

as good as usual, even thou now it looks more like Geek or Wish - since it passed to be QEEQ

Was overall very good. Office is a bit cramped Price was right

I did not do the booking

Counter staff very helpful although I did have to wait to be seen. Mobile unit in car park not very professional as hotel is closed at present.

Price drop protector did save money but have to wait for refund...

I’m pretty sure I’ll use this company!

It’s very very easy and intuitive.

I was given a brand new car for my rental. As I had no experience of an electric car, the staff explained everything to me. The time at the counter is always a bit slow, as with most car hire companies. As I hire on a regular basis, usually every six weeks, it would be great if Green Motion could store my information on their records.

Qeeq is always the cheapest. My only quibble is when I book around 6 weeks in advance, I get my price. Around 5-6 days before the hire date I check if price has come down with Qeeq price checker. I then double check by creating a new booking for the same dates. Often it is a lot cheaper, so I cancel original booking and proceed with new booking. I shouldn't have to do this if Qeeq price checker was doing it's job!

Car was great and the guy was very nice. Unfortunately, as I do not own a credit card, I incurred an additional 30quid per day charge in order to facilitate holding the deposit on my debit card. There are 'good' reasons for this I understand, and I appreciate that it is not really the fault of GM themselves, but why people who choose not use credit should be punished seems backwards and controversial! Needless to say the unexpected additional expense is pretty annoying. I have not had this issue with the bigger companies and so, sadly, guess it means I will stick to those in future, when I'd much rather support a smaller business. Shame, the car and service were otherwise exemplary.

Gr8 job

Long wait to collect the rental car. Make it difficult to get to the counter with infrequent busses and no rebate on the bus fare. Rude staff and extortionate insurance excess forcing us to buy additional coverage at double the initial rental quote.

Mauvaise indications sur la réservation QEEQ pour trouver le bureau Greenmotion (il faut prendre un train en direction de la gare, pas un bus comme indiqué dans la réservation). Nous avions payé pour une réservation “full to full” pour le plein de carburant. GM nous a informe que cela n existait pas chez eux et ont imposé un “same to same”. Voiture réservée type Opel Crossland X ou equiv (volume de coffre 410l). Voiture fournie par GM était une Kia Stonic (volume de coffre 352l) qui était donc beaucoup plus petite que ce qui était prévu. Extérieur du véhicule sale au moment de la location (l intérieur était OK).

RAS

They are always quick to help and not eager to rip you off. Just make sure you read the small print and you'll be fine. Theres a good team there.

Brilliant in pricing and ease of use.

Quick pick up and drop off. Cheap rental price and noce car. Only one negative thing car tank was not full I have to go straight to petrol station. And it is not first time

Quick booking process and good price.

They gave me really nice new car. Staff was friendly. Very quick drop off check.

Quick booking. Customer service did great job to cancel my other trip.

The counter staff was less that polite, he rushed us and basically kicked us out of the office during the pick up. We were sent to the parking garage to find the car by ourselves and no one to check on the conditions of the car upon pick up.

Great for booking, found the best price and cancellations are hassle free.

They posted a fraudulent charge on my credit card the day after I dropped the car off (out of hours) and claimed I was responsible for the damage that already existed on the car when I picked it up. I send them a picture less than an hour after I collected the car of a chip on the windshield that I didn't see until after I left the lot. I took the picture as soon as I arrived at my destination as I couldn't take it any earlier. I'm challengin the charge via my credit card issuer and will ask that you remove greenMotion as a vendor on your site as many others have posted similar experiences on review sites like google and yelp. I'm not the first and I won't be the last one to be conned by these grifters

Everything worked great and the price protector saved me a lot of money.