FIREFLY CAR RENTAL REVIEWS IN AUSTRALIA

Dislike: very unsatisfied about the cleaning fee charge upon return the car. the main thing is that the car carpet is not removable. there is no way for tourist like us be able to clean the sand and dust. in that point, it seem that it is very unfair to charge the additional cleaning fee for the carpet. thanks.

Like: Staff were great. Friendly and efficient.
Dislike: The car had a transmission fault.. Slightly annoying..

Like: It is value for money. Easy and economical.

Like: the 2 ladies who helped me I particular Gaylene?

Like: I loved cruising down the coast in my modern, clean and trendy rental car. Even though I'm below 21 years of age I was able to hire it and didn't have to pay a huge bond either. The car was pristine clean, drove perfectly and I was really happy with the customer service I experienced before and after the hire.

Like: Car in good condition
Dislike: Every thing is ok

Like: Easy rental
Dislike: Insurance cost such a waste..it shoukd be all inclusive

Like: Brilliant service, car hire was easy to complete, return was fast and easy.

Like: Staff were helpful and efficient.
Dislike: The car had seen better days. Not very bad but a rough and noisy ride.

Like: Polite and efficient staff!
Dislike: I think the scratches on the car should be fixed before handing over to new rentee.

Like: The service and location were great.

Like: I reserved the car with ease, and received an email with all the information I needed, including deposit and what I would need to bring with me. The staff were extremely friendly and went thought all the contract with ,e The Car was extremely clean, with a full tank of fuel.
Dislike: I would have liked to receive the Toll charge as close to the return as possible.

Like: Simple and easy!

Like: Free upgrade Good customer service Explained everything well No hassles Very quick