FIREFLY CAR RENTAL REVIEWS

Collection process was very slow and communication was poor. Car was not immediately available despite having provided flight details in advance. There were a number of significant marks on the vehicle not noted on the collection schedule but which were quickly agreed with airport staff.

4 out of 4 desks manned so not long in queue compared to other providers used before. But due to Vehicle having lots of marks and I wanted an agent to come and check it over with me they just told me to take photos but I was not happy with this and they finally sent an agent, so was delayed because of this. I identified 5 new marks which they had not got on their own report

Only one person working behind counter when I returned car. There was a lineup, I had to wait about 40 minutes.

Good price

Car was fine for what we needed a bit old and showing signs of wear and tear.

The car was scratched and it was smelling like cigarettes.

Easy to use and great price.

The counter staff were excellent

Staff at pick up were unfriendly and was sniffing and sick. Toll option only available of $18 a day. You can't register the car for tolls 24hoirs before you use a toll so there is an automatic admin free of $35. I won't use them again or hertz. Staff at drop off was unfriendly and told me not to worry about using the check in app

Very good.

Staff at the counter sucked and gave me a smaller car. Had a hertz upgrade as well which was ignored, simply crap service.

I had to change my drop off day to a day earlier as my flight got cancelled. However I paid for all days and didnt get refund.

We wait over 1h for car...very slow check-in

Good deals. Didnt get a kia carnival as "suggested". Gor a Previa instead. So the space was kinda tight.

Always happy to use Qeeq.com Best deals so far. Keep up the great work

No comment

No

値段も安かったし、十分な車もレンタルできました

Counter staff was beyond excellent, car was great, we did have to wait a long time, but it was worth it.

ケアンズ空港ではhertzのカウンターで受け取りでした。スムーズに対応してくれたので10分ほどで手続きが終わり、車に乗り込めした。 返却時もhertz専用の返却駐車場があるのでそちらに停めると係員がすぐ来てくれました。 傷チェックをして2.3分で返却処理は終わります。 帰りの傷チェックは結構適当で軽ーく車体を見回って終わりだったので少し不安でしたが特に追加チャージはされてないので大丈夫でした。

Got a citreon C3 great little round around for the Amalfi coast hills.

Great Service

Good and fast

Happy

I got a Subaru Outback, which was better!

Their pickup counter staff are horrible! He requested 50 NZD bribe!

Kind staff and convenient service.

Fast booking and good experience.