ACE RENTAL CARS CAR RENTAL REVIEWS IN AUSTRALIA

Easy pick up and drop off. No up sell. Upgraded our car.

Easy platform to use

The Invoice didn't match the booking. I'm awaiting a refund

Brisbane Ace is the Best and easiest car hire in the world. absolutely love them. No hidden fees so you know exactly what your spending.

best ever

Everything was great !!!

I only use QEEQ

Great value for money, excellent counter service. Easy and im going back again next weekend to do it again!

Best comparative site ive found for rentals cars simply because of its smoothness and its an ease to use. great service. thanks

We were happy with them. They were efficient and friendly and the vehicle was good.

Booking tool seemed to work fine for us.

Excellent customer service. Cars were brand new. Kia shortage.

Best deals so far.

Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.

We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!

Booking showed a corolla as I wanted, but provided Camry At drop off office closed and nothing provided how to return key and car

The car was dirty because it was not cleaned before use

Long waiting for the car readiness after paperwork and payment

Easy to use and good support service

The price was excellent the car was excellent. But not pleased with the customer service. On collection we were given no idea where and how to pick up the car,hadn’t been told it was a shuttle. We also due to restrictions had to change where we were returning the car I phoned 4 times and was told we had to speak to the Melbourne office who never answered the phone only on the 4th occasion did one of your staff take the message and said she would confirm that they had received the message and she took my email address . I got no reply. I then sent a email request which took 4 days to get a reply. So what should have been a straightforward message took several weeks to sort which was on my mind in that time so not impressed

Easy to use and excellent price found

Good except credit card charges

Good

Good experience and car hire provider, have used a number of times

Great experience, easy to find and quick service

Rental was very fast and had no issues.

Excellent value for money

Great service.. great price !!

Met expectations

The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??