We will never use Ace car rentals again, it left a very bitter taste in our mouths.

About ACE Rental Cars: 6.0 /10
The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??
Reviewed: Fri, Apr 10, 2020
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport


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Compact | Toyota Corolla Hatchback or similar
“Experience was satisfactory apart from lack of refund.”
About ACE Rental Cars: 7.3 /10
Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.
About QEEQ: 8.0 /10
We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!
Reviewed: Sat, Mar 28, 2020

Don Poon

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Compact | Toyota Corolla Hatchback or similar
About ACE Rental Cars: 6.3 /10
Long waiting for the car readiness after paperwork and payment
About QEEQ: 9.0 /10
Easy to use and good support service
Reviewed: Sat, Mar 21, 2020

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Economy | Toyota Corolla Hatchback or similar
About ACE Rental Cars: 9.3 /10
The personnel was very nice and accomodating.
About QEEQ: 10.0 /10
Reviewed: Tue, Jan 7, 2020


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Economy | Toyota Corolla Hatchback or similar
“Not easy”
About ACE Rental Cars: 6.7 /10
No one at the Melbourne office answers the phone and I had to ring Singapore to get a message across that my flight was delayed I had no idea if the buses were still running. Not good service
Reviewed: Wed, Oct 9, 2019


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Intermediate | Toyota Corolla or similar
“Hassle free - no problems!”
About ACE Rental Cars: 9.0 /10
Friendly and helpful staff member. Had no issues at all. Pick up from airport was easy and drop off equally as good.
About QEEQ: 10.0 /10
Reviewed: Mon, Feb 18, 2019

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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