EUROPCAR CAR RENTAL REVIEWS IN SPAIN

Rocio at the counter was awesome

Like: The staff where I pick up the vehicle are so great and friendly, perfect experience
Dislike: The full insurance should be an option when I reserve the car, cuz I thought I bought full insurance already, but when I get to the point turns out there’s another insurance to buy.

there is extra cost for my car pick up location which was not included in the prelim booking invoice amount, and with no explicit statement mentioning the above cost

nice disc man very bad picking car site and personal no one show me about car tools and how to use

agence accessible rapide et efficace

juste parfait rapide simple efficace et moins cher!!!! je recommande

Process of picking up the vehicle was too long and the counter staff was "just doing her job" and did not show enthusiasm to answer questions. Vehicle given was damaged as well.

Like: Vehicle good on gaz
Dislike: Not very sporty vehicle

Wonderful customer service, it was more than it was expected.

We've got extra charges from final invoice. Evnenthough it was existing damages from first time the pickup area!! When we picked up and returned the car we couldn't get the professional check and information from the staff.

Europcar charged me more than I was supposed to be.

Like: Easy
Dislike: Clearer directions to where the car park

Like: Very helpful agent. Made great suggestions about what to see in a limited time.

Like: The service and helpfulness of all the staff at the local counter at San Javier Airport, Spain
Dislike: The error made by Europcar HQ, Madrid of taking the car payment(s) out of the wrong card account. Rang them and emailed them to no avail. In the end it was the very helpful staff at the local office at San Javier Airport office that sorted the situation for us. Cannot praise them enough.