QEEQ

Confusion by Europcar HQ

About Europcar: 9.2 /10
Like: The service and helpfulness of all the staff at the local counter at San Javier Airport, Spain
Dislike: The error made by Europcar HQ, Madrid of taking the car payment(s) out of the wrong card account. Rang them and emailed them to no avail. In the end it was the very helpful staff at the local office at San Javier Airport office that sorted the situation for us. Cannot praise them enough.
Reviewed: Fri, Sep 29, 2017
Economy | Nissan Micra or similar

Relevant Reviews on Europcar in Spain

J.Castaing

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Mini | Citroen C1 or similar
About Europcar: 6.7 /10
Bue noches, Tengo problem con Europcar para el impacto que se ve con dificultad en las fotos
Reviewed: Thu, Feb 13, 2020

D.Fryer

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Mini | Citroen C1 or similar
“Good - but mark up any damage however small on your cars on pickup. Makes collection easy.”
About Europcar: 7.7 /10
The car had a bit of damage and the lady on the desk was very dismissive and would not acknowledge the damage so I took a photo. She did not like that. I took the vehicle anyway and expected issues on return but no problem at all. On return they wee aware of the small dent on the car. Would have been easier if this was marked up on pickup. However overall no problems and would rent again.
About Qeeq: 10.0 /10
Easy to book and very happy - reliable and trustworthy
Reviewed: Tue, Dec 24, 2019

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Mini | Toyota Aygo 2 Doors or similar
“Over priced and rude customer service.”
About Europcar: 5.0 /10
Rude counter staff. Was only able to get price for additional young driver at desk not when booking. Told it would be extra 200 Euro. Price for car hire was £104. Extortionate. Will not use again.
About Qeeq: 10.0 /10
Reviewed: Tue, Aug 20, 2019

s.khalifa

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Intermediate | Audi A3 or similar
“Bad”
About Europcar: 5.7 /10
Bad website to rent a car
Reviewed: Mon, Jun 10, 2019

P.Chen

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Compact | Volkswagen Golf or similar
“Excellent”
About Europcar: 9.0 /10
Like: The staff where I pick up the vehicle are so great and friendly, perfect experience
Dislike: The full insurance should be an option when I reserve the car, cuz I thought I bought full insurance already, but when I get to the point turns out there’s another insurance to buy.
Reviewed: Wed, Aug 22, 2018

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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