We got to Phuket 7:40pm and the counter was closed. Had to call to meet the agent who was at the carpark. Fast and quick getting the car.
BUT be very careful to inspect the vehicle for damages and point out every dents as on return they will try find something wrong to charge you. I had taken a video and luckily the previous client left their Invoice in the car and managed to prove the damage was already there before us.
Vehicle well cleaned and in good condition.
Very reliable operator. Was ready when I arrived at the service desk. Everything went smoothly. The car even had accessories such as charging cables and phone holder which was a nice gesture.
The shuttle pick up from the airport was a little delayed, however our flight was also delayed which may have caused a bit of confusion. The customer pick up service was courteous. He had completed the paperwork and the vehicle inspection prior which eased the time spent checking the vehicle. I did a cursory inspection. The vehicle was clean, spacious and although it was a bit dated, this was not a problem as it worked perfectly for our needs. The vehicle drop off was smooth and we were dropped off by shuttle at the airport without any issues. I highly recommend Yesaway for future car hire. Thank you
About QEEQ:10.0/10
The booking platform was easy to use; the price factor was a plus for me. The vehicle I booked worked perfectly and it was as described on the booking site. I was concerned when I did not receive follow up communications about my booking, however communications eventually came through as my travel dates got closer. I can recommend Qeeq for future travel and vehicle bookings, and their pricing are a bonus! Thank you
“QEEQ was a good experience, but I will not rent with YESAWAY again”
About YESAWAY:6.0/10
Though it was a cheaper option, I don't think I would rent a car through YESAWAY again. The car we got was very old, the nav and controls were in Japanese and we were told they couldn't adjust it, the electrical wasn't good, and the car's battery died after we parked. We did not leave the lights on, the doors were closed, and everything was locked but the battery died. I wouldn't trust renting through them again especially in a country like New Zealand where you could travel for many miles without hitting a town. The customer service was nice, but I wouldn't be comfortable renting a car through them again.
“Quick and easy - was off on holiday in no time!!”
About YESAWAY:10.0/10
They rang me to say the shuttle was on the way to pick me up, smooth pick up of car, polite and efficient. Toyota yaris was great for 2 of us. Very happy.
“Great service. Good value for money. Stress free.”
About YESAWAY:9.0/10
Great service from start to finish. I had a minor accident on day 2 of the hire. Reported it straight away and staff very helpful. I will book with YesAway when I return to Thailand in 2022.
Thanks for the car. I had to drive without music (only FM at times). Bluetooth is not there in the card, usb cable was not detected for any of our phones. Others than that, nice experience.
Should be more generous if the car is returned later.
I wrote the flight arrives 12.30 hs, the booking was made 12 hs, which is not possible to pick up a car, when the flight arrives 12.30 hs. Then all the extra hours were charged.
Many other companies do not charge up to 3 extra hours!
About QEEQ:8.0/10
My deposit on the credit card is still an open booking. Should be cancelled.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
J.Lee
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