Customer service is very helpful and fast respond.

The pick up counter is easily located once we cleared the custom clearance. However there was only one service staff handling the bookings at that time and it took quite long for us to collect the keys. Vehicle collection point was a few minutes walk from the terminal.

Perfect choice to book your car. The auto price reduction feature helps me to save on the rental price. Will book thru easyrentcars.com again. Highly recokm

Was very helpful 5 star

Will rent again, for my europe tour Good

I got allocated different car and Avis staff said that they made a mistake and allocated wrong car. Why would I pay extra money for luxury car if I would get average SUV car at the counter. I had to wait over one hour to get the proper car as it was needed to be cleaned. After returning the car, I got a receipt, but on bank statement I got over charged which I haven’t heard from Avis, so I had to send an email to the customer service and I haven’t received any email.

Nil

Nil

I am still waiting a reply from Avis and easy rent cars . Basically I was overcharged as avis insist I did not refill the car . However the stuff at the drop off point did not bother to check when we asked them to. Please remember to always take a photo of your petrol tank , receipt of petrol refill, checked name of the staff on duty etc . It was a terrible experience .