I would like to commend Clement who was at tge office when we collected the car. He called us after our plane had landed at Poitiers and as it was late we missed our train to Angouleme, but Clement went out of his way to wait for us to arrive which wasn't until 8.30pm - an hour and a half after our original pick up time. He spoke good English which was very helpful
We noticed a couple of marks on the car but as Clement had told me to email any issues to the office we did this the following day and received a prompt acknowledgement which was very reassuring. All in all we were very happy with the service.
We had expected a hybrid car but got just a Petrol Citroen C3. It was a good car with sufficient power and space and was an automatic as booked but a hybrid is more economical and environmentally friendly
The staff were very nice, the respected the voucher i had, the proccess were very smooth and the location easy to find.
About QEEQ:10.0/10
Excellent way to book a car through, actually i find it the best, the prices including the whole package is one of the best on the net, vey clear and straight informations and terms, and very easy to filter and find smoothly whatever you are looking for, no need to spend time on the counter of the car supplier.
Le changement de leur politique demandant le permis internationnal en accompagnement du permis pause une veritable problématique dont le site Qeeq devrait en avertir ses clients
About QEEQ:8.0/10
Le changement de leur politique demandant le permis internationnal en accompagnement du permis pause une veritable problématique dont le site Qeeq devrait en avertir ses clients
We have accidentally left a portable car seat in the rented car. I have contacted Europecar and asked for it to be returned to us but they can’t find it. We are hoping for a better news to arrive.
The car I collected did exceeded my expectations, it was a Fiat 500XL SUV. Really thankful for the slight upgrade to compact SUV.
However, the vehicle has a rather small boot space, exterior not cleaned and a dent probably cause by previous users. This did not affect the overall experience much, but would have been perfect if met.
I booked a compact Toyota Corolla or similar but Toyota Corolla was unavailable.
I thought getting the car could be faster. The counter staff kept recommending last minute add-ons(gas refuel service) and car upgrades(which could be nice if the price is even cheaper). Hence. Counter staff needs to be more efficient especially if there are long queues, please keep it under 20mins each customer.
Return car was swift and perfect! I also manage to kept the vehicle clean and refuelled the petrol, thereby no problem at all. The car return lady at NICE airport return centre was extremely efficient and friendly. Please pay more attention or treasure such staff. She is a Chinese national and she really made my day.
About QEEQ:10.0/10
The booking platform was easy to navigate and gave me the best deal I could find at the moment, partly due to the membership I had to sign up too.
Didn’t manage to experience the price drop protector.
QEEQ.COM could have been better if the insurance coverage is better communicated to the car rental company. After all, customer still need to verify again at the counter even though I bought the full insurance package. Why can’t it be reflected on the car rental company’s system when we completed our booking on QEEQ.COM?
It would be the best for customer if QEEQ.COM can actively be involved in insurance claim and remain reachable contact 24/7 support. Customer really need the peace of mind when travelling overseas, the support received(after service) is paramount after booking is done on your platform.
Even though I did not need to do any claim this time, a little effort to support your customers is always appreciated.
Went straight to the Europcar office at Bergerac Airport and was sorted within a few minutes with no fuss with a very friendly lady at your counter
The car exceeded my expectations as it was nearly new and a lovely car to drive ( Peugeot 208)
About QEEQ:10.0/10
The price drop experience worked as it was the cheapest car hire I could get
The first car they tried to give us was very unclean inside with what looked like flakes of skin everywhere.
They also made us wait half an hour because we had arrived half an hour early.
The eventual car which we received did not have a lot of the damage which the car had, properly listed on the form. They were unwilling to either look at the damage or change the form.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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