16 Car Rental Brands in Las Vegas, Nevada, United States

Reviewed: March 20, 2020

They asked me to cancel my rental via text 3 days prior the pick day. They said they didn't have any car or the car crashed. I refused ! Then, they told me that they found a car but I have to pay $.30/ mile after 100miles per day !!! + $1000 hold up fee. i again refused, instead of an SUV they sent a sedan I return the car 1 day prior, I haven't been reimbursed yet Very unprofessional , do not recommend

Reviewed: December 3, 2019

Very good rental experience - was in communication with Ran both before pick-up and return - made the transition process on both ends very quick and effortless - much better then the traditional pick-up and return process from one of the Big rental agencies .I wish my rental car experience went this smoothly for all my rentals. Thanks!

Reviewed: July 23, 2019

The day before I leave home they called me to give me cell number for when I am ready. I called aftet I received my luggages. The guy AND the car were waitting me in the parking of the airport. NO waitting, NO shuttle ride. And free shuttle to airport after drop off. WOW SUPER SERVICE !

Reviewed: June 5, 2019

Meet and greet service at las vegas airport - but didn't know that before arrival. And couldn't get through to mobile number in UK to arrange pick up when we arrived. Otherwise good .

Reviewed: June 5, 2019

The cleaning of the car was not good and we had a problem with the windshield washer, the water jet it wasn’t working and we had some problems with it in the trip.

Reviewed: March 6, 2020

They tried pushing insurance, despite having my own insurance declaration page. Car smelled like heavy cigeratte. Car was dirty inside and outside.

Reviewed: December 24, 2019

So happy Advantage was still open so we could pick up our car since our 2nd flight was cancelled and rebooked 6 hrs later. I was able to call to make sure Advantage would still be open and a car would be available and also reassure my husband we wouldn't be stuck without a car. We had to extend our time with the rental car and Advantage was great to work with. We kept the car for 5 more days. The only negative was the smell of the car. Previous smokers, I would imagine, permeated that stench and the smell seemed to get stronger everyday.

Reviewed: December 19, 2019

The first car given to us had a lot of damage and we were not comfortable using it. We were able to get a brand new car as replacement right away.

Reviewed: December 15, 2019

We were extremely impressed by the Customer Service Rep who handled our transaction at pickup. He was fast, professional, friendly and most of all knowledgeable.

Reviewed: November 12, 2019

Counter help was friendly but very pushy to purchase amenities, i.e. upgrade care, insurance, etc. I had my personal insurance card, she didn't even look at it and kept telling me if we didn't get the extra coverage and then had a problem we would have to pay rent for every day the car was out of service. She quoted me a rate of about $26 for the additional insurance, I very specifically told her my insurance had full coverage on all rentals, but she kept pushing. When I asked if the $26 was a rate for the full time of rental and not daily, she said yes, it was for the full term. So I caved and purchased it so we could get on with our vacation. I didn't look carefully enough at the contract before signing it and now see that I was billed the $26/day vs. for the entire term. I should have looked more carefully before signing, but she should have been honest with me as well over the terms and cost.

Reviewed: February 16, 2020

No issues with our Nissan Rogue - car was clean and spacious. The check-in process was fine, however the service staff was a bit pushy with the upsell of insurance and car upgrade.

Reviewed: January 16, 2020

I didn’t find the size of my size car and I have to wait for it with no clue on time. And had to get smaller car instwad

Reviewed: December 26, 2019

Efficient and fuss-free pick-up process with self-check in machine, avoiding any upsell of additional services. Drop-off was also quick and easy. Large selection of cars to choose from.

Reviewed: November 14, 2019

Good staff service but got told one thing and Alamo charging system did another. Still trying to get an answer from Alamo

Reviewed: November 5, 2019

We had an upgrade which was excellent but the inside was dirty from the previous customers, trunk was covered in wood chipping. Only mentioning this because you have asked. Would definitely recommend you to family and friends.

Reviewed: January 17, 2020

画像でjeepだったのでjeepを期待していましたが用意がありませんでした。 車種を選べないのは理解していますが、心情としては残念でした。

Reviewed: October 9, 2019

There was no wait in line and there were at least 6 cars to choose from on the lot, so I was able to pick one that met my expectations.

Reviewed: October 4, 2019

The clerk put some pressure on us to sell us assurances but did not insist when we refused. The vehicle was new, well equipped. For the return, everything is done quickly. Satisfied with the service.

Reviewed: September 14, 2019

Very poor and slow check out procedure, the staff are incredibly slow and have total disregard to the large queue forming.

Reviewed: October 14, 2019

I think the getting the car was smooth in the process but no inspections at the pick up point so car was dirty when we got it. We were not shown the pictures of the car inspection from the agent on pickup. But vechile was a nice one

Reviewed: September 30, 2019

John on the counter was great, very friendly and accommodating, but he was a bit evasive about what extras I needed to pay for and why. In the end they were added on without further consultation.

Reviewed: September 29, 2019

When we picked up the car the rental agent still managed to find an additional $200 of charges before we could have the keys despite our paperwork saying everything was included. Of course you are too tired to fight with these guys and to be honest you expect the last minute rip off at car hire places don’t you!

Reviewed: September 28, 2019

First up, I'd like to say that I don't believe I dealt with Europcar - I always felt that I was dealing with Advantage. I say this because all dealings I have had with Europcar in Australia and Europe has been amazing. I sincerely believe that Europcar have been let down by their US agency in this case: the service of the counter staff at both start and finish was subpar: communication quality was poor (and this was mirrored by another couple at the counter at exactly the same time as me where both of us felt that we were being 'upsold'). After the pickup, I discovered that I had signed for insurance which I understood to be part of the original hire arrangement only to discover that it was extra insurance cover - which I did not require because it was covered by my travel insurance. The interior of the car was not clean - in particular the windscreen. This was immediately noticeable when driving in to the sun and seeing stickers, sticker remnants, glue and grease all over the windscreen interior. In short - I will not be recommending Advantage to anyone who might ask!

Reviewed: September 22, 2019

Car was great, very spacious

Reviewed: September 6, 2019

受取、返却共にとてもスムーズでした。 グランドサークルを周る予定だった為、GPSナビを追加で借りましたが、これは使えなかったです。 結局、携帯のナビで行動しました。 GPSナビとi phonマップが毎回一致しない。GPSナビで出てくる地図の方が遠回りになる事が多かったです。

Reviewed: August 31, 2018

Like: I am glad we booked through your site. We got a great price, a great car and efficient service
Dislike: Can't complain - oh yes it would have been nice to be given the wifi password that the car seemed to have

Reviewed: July 4, 2018

Dislike: Rear taillight out had to replace, however was reimbursed upon return.

Reviewed: May 7, 2019

The air port shuttle did not go to this location should of mentioned that drop off times not convenient for air travel, staff not that friendly.

Reviewed: April 29, 2019

When arriving at the airport I tried calling the rental company and there was no answer. Then finally I got through and was hung up on 3 times. Finally I asked if this was a scam. Never answered the phone with their car rental name and terrible phone skills. My husband told me to give them time and he was right. They finally text me and said stop calling he is trying to get me a driver. Would have been nice to have known that while talking to them instead of being hung up on! After our driver met us at the passenger pick up 30 mins later he was very personal and kind. I felt bad for feeling concerned once he took us to the car rental it was very small and low key he got our license and signed papers and we were on our way in less then 5 mins and did not want tipped. You need your own car ins card!!!!! Do not forget that bc u dont know that! But it was so effortless and not pushy or long lines. Then u contact that same driver of when to meet for drop off and that was just as easy he checked that the car was filled up and that was it. The car had some small dents and bruises and was well loved and a few strange spots on the ceiling but it worked for us and we really liked our personal driver. Could work on communication skills but over every rental company should trust their renters like this.company did! Very refreshing in a world like this!!!!

Reviewed: March 18, 2019

The car I reserved (small SUV) was in the shop and wouldn't be available until the following afternoon. The agent offered a large 8-9 passenger van or a sub compact Toyota. Not acceptable. He took me to a different car rental agency.

Reviewed: March 18, 2019

Very quick rental process with very little paperwork. They didn't push extra options or insurance on me.

Reviewed: March 15, 2019

Very easy to work with, great customer service and very affordable

Reviewed: March 9, 2019

I ordered a Toyota Camry or similar but the employee showed that I ordered a Toyota Sienna, it worked out ok since it was bigger, just not what I expected.

Reviewed: September 8, 2018

Like: Good
Dislike: The service was very fast.

Reviewed: February 3, 2018

Like: The Dodge Challenger Scat Pack was an awesome one day rental to tear up the roads in the Nevada desert!
Dislike: That I didn't keep the car the entire time I was in Vegas.

Reviewed: September 10, 2019

The car was good but I hired a gps at additional cost and that did not function. I told the staff upon return and got only half the refund for the gps. I paid for 8 days and it only worked for the first day.

Reviewed: August 3, 2019

Avis tried to force me to pay an extra insurance for more than £100!!! I have completed a full tank top up of the car that costed me $35 at the pump and they charged me incorrectly more than $100 for fuel never agreed when the tank was only half empty so they suppose yo charge me max $20 and not more than $100.

Reviewed: July 30, 2019

Once again getting issued with a compact SUV when mid sized ordered. Car and service was acceptable just wish didn't have to fight to get what was booked

Reviewed: March 11, 2020

I was able to switch my pick up time without any hassle. Thanks!

Reviewed: January 29, 2020

The car we book above was not the car we actually got but that was down to ourselves as we extended our reservation earlier and there were no car available....staff was amazing and very helpful.

Reviewed: January 17, 2020

The staff at the Thrifty counter told different conditions from a call center representative so we tried to explain to the call center and it didn't work. So we spent wayyyyyy extra money on this rent. Totally unsatisfied.

Reviewed: November 3, 2019

The car have problems with the brakes

Reviewed: October 14, 2019

I was happy with the treatment and how was the car condition

Reviewed: January 11, 2020

スタッフの方が親切で、受け取りも返却もとてもスムーズにいきました。 返却時飛び石？での傷も保険もおススメされ入っていたお陰で追加料金なしでありがたかったです、

Reviewed: December 14, 2019

Good

Reviewed: August 26, 2019

Budget tried very much to convince me to buy extra insurance 60 dollars per day of rental even though I have insurance protection bought in uk

Reviewed: June 28, 2019

just a great experience

Reviewed: July 22, 2019

They didn’t want to honor the full-size car.y

Reviewed: March 17, 2020

スタッフはとても親切でした

Reviewed: February 26, 2020

Very good member of staffat the pickup thanks.

Reviewed: September 10, 2019

Car exceeded our expactations - big and clean, almost new Chevrolet Malibu with very effective hybrid engine. Single minus - the office was closed at the drop-off because of national holiday (no one told us about it earlier).

Reviewed: August 29, 2019

The car I requested was not available in a reasonable amount of time, so I was upgraded to a higher tier of cars. I was completely blown away by the way I was accommodated by a minor inconvenience. The service I received was far and above what I would have expected. I would definitely book with Hertz through EasyRentCars again. 10/10 would recommend.

Reviewed: August 4, 2019

First car we were given needed an oil change so we had to drive it back to hertz to get another car then after driving that second car to our destination we found that second car was also past its oil change. Need to check your cars better, shouldn’t be down to the person renting.

Reviewed: August 3, 2019

No we were very disappointed in the quality of the cars offered. They were not clean and in very bad physical Shape. Bumpers were loose and lots of outside damage. Also there was a limit on miles per day. Will never use this company again!

Reviewed: July 28, 2019

GREAT PRICE! GREAT SERVICE - FRIENDLY staff!

Reviewed: June 11, 2019

The car had dents, scratches, & several other marks on the passenger doors. When I notified them of the damage I was told to just take a picture. It was a bit excessive & asked for a different car. I was told to just take a picture that I wouldn’t be billed for it.

Reviewed: May 8, 2019

the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...

Reviewed: April 25, 2019

The windows of the vehicle were smudged and blurry. It also smelled like smoke when we entered the vehicle.

Reviewed: February 20, 2019

Ended up with pickup gas guzzler

Reviewed: November 27, 2019

Customer service from pick up to drop off was fantastic.

Reviewed: September 22, 2019

Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.

Reviewed: September 16, 2019

Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.

Reviewed: September 13, 2019

I think if you are renting from a rental care business outside the airport then the rental car shuttle should take you to the airport. You make every effort to get there to rent from them - I could have rented from the airport but didn't. The wait time was a little long The car wasn't ready as they were still cleaning it. The fuel was not on full (3/4). I put the fuel back at 3/4 of a tank but was charged for not filling the tank up but they gladly refunded me back for the fuel charge after I called and told them I had pictures of where the fuel was on pick-up and where I filled back up to exactly the amount upon rental.

Reviewed: September 21, 2019

Waited 30 minutes for the off-site shuttle. Line was almost out the door. People inside said they had been waiting over 2 hours. Took at least 30 minutes for each customer rental to be completed. It was so bad that every time someone finished, everyone clapped as we moved up. Took almost 2 hrs to get to front of line. Asked about adding a second driver but cancelled request when I found it it would cost almost $40 more. Almost 3 hours to get car and leave lot. Stopped at grocery store along the way and notice gas was at quarter tank and not full. Tried calling the number highlighted on the paperwork. Told to leave a message but couldn’t cause the mailbox was full. Drove back to ACE and was told to return car with quarter tank because they do not have gas onsite and don’t have time to fill it up between rentals. Rented an intermediate car but had very little power. Car return was quick. He looked at the gas, which was at quarter tank, and car and said everything was done. No signature or paperwork required. Invoice to be emailed. Got to airport and checked email for invoice. Instead of being charged $133.91, invoice was for $265.22. Billed for gas and additional driver. Called number on invoice and was able to get items reversed. This was the easiest part about of the rental even though it shouldn’t have happened. This was the worst experience renting a car. Won’t use ACE again.

Reviewed: July 11, 2019

The car was extremely old and not what I was told I was getting. I was told I was getting a Kia Forte and I got an old beat up, dirty, VW wagon! False advertising! Long lines and process was lengthly.

Reviewed: February 14, 2020

Keith made the pickup process so fast and efficient. He answered all my questions succinctly and was the epitome of great guest satisfaction. Very personable and helpful in regards to changing my time to a little later than scheduled. As for drop off, it was a bit disconcerting because there was only one attendant and he was not there when I arrived. He finally did pull up and parked another car and readily scanned the rental car. I cannot imagine if there was a queue and if I came during a busier time. I would hate to be waiting in limbo if I were running late.

Reviewed: January 13, 2020

I requested a small compact car, but they were out. I was given a bigger suv, with a much larger gas tank. The millage wasn’t good. I wish I would’ve gotten the little car.

Reviewed: December 25, 2019

This was my second rental from this location and other than the deposit being $1000 for an SUV, I have never seen a deposit higher than $500 and last time that is what they took, the experience was pretty painless.

Reviewed: December 13, 2019

Instructions for pickup from Terminal 1 only. I arrived Terminal 3. Thought I had to take bus to Terminal 1, and another to Rental Car Centre. I thought Fox did a pre-authorization on cc for $150 deposit. Instead they took payment and refund later. Both transactions cost me exchange.

Reviewed: December 5, 2019

A little further to get to then I thought but still a good deal.

Reviewed: July 7, 2019

The car exterior and interior is dirty. The pick up took 90 minutes. The pick up staff are inefficient.

Reviewed: May 7, 2019

I have to wait for about 2 hours to get the car. More than 2 other customers in the line cancelled their booking due to the long waiting time.

Reviewed: April 23, 2019

Fix the check in process. Way to long.

Reviewed: April 19, 2019

The Car was great, but we had to wait too long for the vehicle. The service at the counter was excellent.

Reviewed: April 5, 2019

Hidden location, 2 shuttles needed. Run down shop. Sloppy workers. Poorly lit area outside, where the cars are. Happy with the car though. NU let me wait at checkout in line with people checking in: Made me nervous, because I had flight to catch. Then they only took the keys. Worst: Got billed about $103 extra by mistake. Luckily they refunded it, so I'm happy with the price I paid.

Reviewed: September 22, 2019

Would not listen to me. Insisted I didn’t prepay. Forced to pay for a tank of gas before we could get the van.

Reviewed: September 22, 2019

Can was with lots of scapes and dirty we were concerned that we would get charged for the issues we found. Car was not full when we picked it up but did not notice it until we were on the road. We took pictures to protect us

Reviewed: August 14, 2019

It was very easy to find and they made the process so easy to pick up and drop off. They offer prepaid gas at much lower rate than what is around the area, which is a great benefit.

Reviewed: July 8, 2019

Van wasn't very clean on the inside. Had a big dent. Counter staff was very nice.

Reviewed: April 30, 2018

Like: The fact that you guys made it possible to rent to Locals.