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Last updated on: December 7, 2023
50Rental Locations
16Airport Locations
Map View of Car Rental Locations in Seattle
Budget
8.2/10
Europcar
8.2/10
Thrifty
8.5/10
Hertz
8.4/10
AVIS
8.0/10
Dollar
9.2/10
National
9.2/10
FOX RENT A CAR
7.3/10
Alamo
9.1/10
PAYLESS
7.4/10
Fox Autorent
9.3/10
ZEEBA RENT A VAN
8.0/10
Reviewed: September 13, 2023
Das Auto hat ein Wartungshinweis angezeigt. EInige Flecken auf den Sitzen. Dss Auto hatte einige Kratzer und Beulen.
Reviewed: July 26, 2022
System was down upon arrival for pick up which proved no issue as pick up was smooth with car ready & waiting
Reviewed: November 18, 2019
I rented a Ford Escape. The counter staff suggested that they would try to see if they could upgrade our car for free. They helped us upgrade to a Toyota 4Runner which was great. The staff claimed it would be free. But I was charged the upgrade free in the end which I overlooked in the small print and signed for.
Reviewed: September 29, 2019
La voiture était cabossé . Personne ne m’en a averti. J ai du me débrouillé pour trouver quelqu un pour le signaler. ( pas facile car il n y a personne de budget là où on récupère la voiture). Au retour il ont vu qu’elle était cabossé et ont commencé a m’en faire le reproche. J ai montré le papier que j avais fait remplir pour montrer ma bonne foi. Si je n’avais rien dit au depart j’aurai eu des frais de réparation . C’est malhonnête de donner une voiture cabossée sans le signaler au préalable . Aussi bien ils font ça à tous leurs client pour récupèrer de l’argent. cela n’inspire pas confiance .
Reviewed: August 31, 2023
Maria at the front counter was incredibly kind and helpful! I hadn’t used Fox rental before this experience, but definitely will again!
Reviewed: September 22, 2022
The front desk agent Kate was friendly, efficient and thorough. The staff in the pickup / drop off zone were excellent as well. The only thing that made my trip a little less enjoyable was the flat tire, which I changed myself and my trip was cut short because I didn’t trust driving on a spare. So I had to return from 2 hours away and missed out on my Mount Ranier excursion. The staff are all excellent t in Customer service. However the tires on my rental were bald, please put more effort into making sure your customers are travelling in safety.
Reviewed: April 25, 2022
Fox was awfully slow to give us a car - nearly 2 hours!!!, and everything seemed disorganized.
Reviewed: September 30, 2021
The agent spent too much time trying to upsell me on a more expensive car. The check-out process took far too long.
Reviewed: September 19, 2021
Staff from Fox rentals in Seattle were very accommodating and had great customer service.
Reviewed: August 8, 2023
Behaviour of the Staff at customer service is good until you refuse to buy their offered trip protection insurance, once you refuse it their behaviour changes to being very rude. My customer service advisor literally threw the booking papers at me and told me to go downstairs to find your vehicle. That was shocking.
Reviewed: September 20, 2022
We had to pay to upgrade as the original car was too small. The car was expensive but proved ideal for our needs. Why did Thrifty acquire a car with cream leather. It has dirty marks on it that wouldn’t have shown so much on BBC a car with a dark leather interior. Otherwise it was a nice car.
Reviewed: December 16, 2019
Very good experience. Check-in and check-out is fast and convenient.
Reviewed: October 1, 2019
Pick up was extremely good at Seattle Airport. Staff all extremely friendly and helpful, got us on the road quickly. Drop-off staff were not as friendly and failed to explain why an early drop off fee was charged despite drop off only being 25 minutes before late fee would be charged. This was extremely disappointing.
Reviewed: December 26, 2022
Der gebuchte Mietwagen in der gebuchten Klasse war nicht verfügbar. Wir haben 2 Stunden gewartet und mussten dann auf eine kleinere Alternative ausweichen. Ein Cashback für das kleinere Auto war bei HERTZ nicht möglich. Deshalb haben wir einen Claim über Qeeq eröffnet, der dann nach Wochen erfolgreich war.
Reviewed: September 27, 2022
We waited over an hour to pick up our car. The man in the counter was not especially nice or helpful at all, he didn’t care. We ended up changing the car at the Burbank airport in LA because the car was in poor condition. Noisy and really bad brakes, the car was dragging to the right so I had to parry to go straight. Tires was really worn down. We had planned a trip to the Nevada dessert and couldn’t risk getting stuck out there. However the women who helped us at Burbank airport was a real angel! She was super helpful and a real professional!
Reviewed: August 26, 2022
Since they did not have the car promised, they easily upgraded us to the best available which was a significant upgrade to a full size suv.
Reviewed: November 15, 2021
Fast check out and very helpful agent at the counter.
Reviewed: September 14, 2019
I ordered a toyota corolla. When i picked up at Hertz they only had hyundai accent which is lower class than toyota corolla.
Reviewed: August 8, 2022
Car had a lot of small dents which the staff didn't take note off , or even cared about ..."take a photo"
Reviewed: August 26, 2019
Perfect car hire experience. Friendly staff in seattle city center, great, comfortable, new car. Smooth drop-off in LA.
Reviewed: July 22, 2019
Not enough staff in Seattle office so had a long wait. We dropped car off early in San Francisco due to parking difficulties. We had been advised on the phone that we would get a refund for unused days but this did not happen. In addition we have received an invoice for a surcharge since we got home -for what? Very disappointing.
Reviewed: April 13, 2022
I booked a mazda3 or similar, but of course the counter person gave me the smallest car available anyways. When will car rental companies just give us what we pay for?
Reviewed: May 13, 2020
I always receive excellent service from the staff (Dollar rental). I wish I could reserve the same car every time, I like having things familiar.
Reviewed: July 17, 2018
Like: Got upgraded at no increase in charges... Very kind staff and vehicle in good working shape... Would absolutely use again and recommend to others...
Reviewed: June 20, 2019
National employees were helpful and friendly. We enjoyed our rental car and their service.
Reviewed: June 27, 2018
Like: The staff was exceptionally helpful especially the woman working the exit when I picked the vehicle up at 1:00 in the morning.
Reviewed: December 7, 2019
We didn’t get the car we ordered. They made us do the “bring the car back empty, we will fuel it” which is a rip off.
Reviewed: November 21, 2019
Easy in & out. I was upgraded to an SUV for no extra charge because they were out of compacts.
Reviewed: November 13, 2019
They need more help,at the counter. No one should have to wait 60 minutes. The counter help was slow and we were paid in full. Not sure if I would use them again
Reviewed: January 2, 2020
The car while I make booking online compare to actual when I pick up was so much different caused that our car was so packed with all luggage
Reviewed: October 3, 2019
The car wS wOnDeRfUl, the Sat Nav was first class and never let us down. Alamo in Seattle were amazing and I find off airports less intimidating in the hard sell, there simply wasn’t one. We will rent off airport in future Please send our thanks to the guys st Seattle
Reviewed: September 27, 2019
Though the staff tried to upsell some insurance, it was acceptable. Car could have been cleaner
Reviewed: February 4, 2019
Counter staff put excess charges on the sheet. I ended up paying over double what I expected to.
Reviewed: September 18, 2019
Counter person was nice and asked me if I wanted insurance I said no(it was on my paperwork as well) She had me initial all the no's) went to the next step got in the car started driving made it to the first stop looked at my envelope that the counter girl gave me and she'd typed in ACCEPTED for a $25 per day insurance add on. I called and waited for 15 minutes to get a representative only for her to say 'you'll have to drive back to the airport to have them change this" I explained I was in route to an event miles from there, and I'd like to speak to her supervisor...she put me on hold and I waited 19 minutes before I hung up. Called again when I had a rest stop and got another agent that said I had to send in a claim to the headquarters? He gave me a case number. I took back the car at the end of my rental and explained to the return clerk what happened and within 30 seconds the fee was taken off. Almost an hour of unnerving and frustrating time spent. Seems like a common sense answer was ''sure, we'll handle this' ...Of course along with answering the phone after 3 - 4 rings. Suggestion, take them off your list...
Reviewed: September 11, 2019
Check in and Check out people where rude and didn’t care that I was waiting and talking using their cell phones. Then give me a Van when I ordered Inter sadan for gas mileage but they didn’t want to provide it to me when there was 10-15 of them in the other area.
Reviewed: July 10, 2019
The counter staff was rude and un helpfull it was not easy realizing the car rental company was payless.
Reviewed: May 29, 2019
Vehicle only had 3/4 tank of gas. I filled up before returning.
Reviewed: April 24, 2019
The car, the price everything was excellent but the service at the counter with only one agent helping the long line about 45mins wait.
Reviewed: August 5, 2019
a bit long wait but staffs was really helpful. They changed a better when they found tires was broken.
Reviewed: July 1, 2019
Once we found the rental shop, the service was excellent.
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