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Last updated on: January 17, 2025
106Rental Locations
26Airport Locations
Map View of Car Rental Locations in Chicago
Budget
7.9/10
Hertz
8.6/10
Alamo
8.7/10
FOX RENT A CAR
6.6/10
AVIS
7.8/10
Europcar
7.7/10
Thrifty
7.6/10
Dollar
7.6/10
Routes
8.0/10
National
8.5/10
AIRPORT VAN RENTAL
7.0/10
Advantage
7.0/10
PAYLESS
8.7/10
Reviewed: January 8, 2025
Mostly great. However, they parked cars in the exit of the pickup area, so it was very difficult to pick up the car. We had to find someone to help. Unfortunately, they were unable to remove the blocking vehicles, but they were able to remove a vehicle on the far side which allowed us (with some difficulty) to leave.
Reviewed: January 8, 2025
Budget are pretty good I buy insurance etc through QEEQ which is first class, be aware that budget like to upsell Also pay by plate for toll’s on the Illinois web site, it doesn’t always work and budget will take payment from your card but it’s not that expensive if they do Remember to take photographs of mileage and fuel level on collection and drop off !!
Reviewed: December 28, 2024
great service! car was fully charged, I drove only to downtown and back and returned the car with 74% of batery which was completely for free! you can use 30% out of 100 for free and wil not pay if % at return is more than 70
Reviewed: September 3, 2024
Bajrama who checked us in was super helpful, great customer service, attentive to our needs.
Reviewed: December 28, 2024
Excelent service! Contact free checkin and pickup was avaible even for foreing (EU) driver's licence - highly recoment, you just follow signs to the parking and keys are waiting for you in the car - agreement send via email - only $200 blocked for deposit, relased withing 24h after dropping off, works perfect with American Express
Reviewed: July 13, 2024
Overall decent, no aggressive upselling, but there were some inexplicable charges.
Reviewed: March 30, 2024
The location in the city center is very good, but they close a bit early, making it inconvenient to return the car at night.
Reviewed: November 15, 2024
The car was new a 2025 model and the customer service guys were friendly and amazing. The drop off was literally few seconds. He looked at the car while he was approaching and then check the fuel level and only asked if I wanted the receipt printed or emailed. Thats all the time it took to drop off the car.
Reviewed: May 17, 2024
The rental location is actually very convenient; after returning the car, I realized the company is right on the Blue Line.
Reviewed: December 27, 2019
First car that was assigned was damaged, second car had a head light out and the key fob was going bad. Had to drive all the way back to the airport to exchange the car. Not to happy with the experience and the staff the second time was not too friendly.
Reviewed: September 15, 2019
This was the worst experience I have had with rental car and I don’t think I will have such an experience again as I will never rent from Fox rent a car. The staff was horrible at the counter. Wanted to charge us $90 extra for dropping the car early even though I had paid for those 2 full days. Wasted almost 2 hours at my pick-up visit. And at the end, charged me $25 for me to pick the car which I was not supposed to pay but I did as I was getting late for the function to attend and I needed a car. This was something one should never experience. I have decided I will never rent from Fox even though they give me for free.
Reviewed: September 26, 2024
The person who helped us change the car from the first to the second understood us and found a solution in minutes. Thanks AVIS.
Reviewed: June 20, 2024
The overall service was pretty good, and the process was quite fast.
Reviewed: December 12, 2023
Pick-up location was under staffed so I had to wait quite a while.
Reviewed: December 4, 2023
excellent service, car was clean and easiness to handle at the airport
Reviewed: February 28, 2024
It was Fox rental cars. Car was ok, nothing spectacular and although it was supposed to be full it was barely on the full mark at pick up. The counter staff tried to sell me more insurance which I declined.
Reviewed: September 4, 2023
When I picked up the car, I couldn't connect Google Maps to the car's screen, and the staff couldn't help. They said changing the car wouldn't help. When driving away, I noticed a strange noise and returned to get another Camry. The staff at the site said there couldn't be a problem. After talking to the counter staff, I got a car with only 6000 miles on it and everything worked fine. When I tried to extend the rental, they quoted an exorbitant price, so I switched to Sixt and rented again.
Reviewed: August 24, 2023
Overall my experience was really great! One thing I felt it would be better if there was a possibility to make changes to my reservation like bringing down the total days by a day which is fine otherwise it was fantastic
Reviewed: October 13, 2019
Renting and returning the car was easy, especially the return process, just hand over the keys and you're done.
Reviewed: July 20, 2024
The service was average. They tried to sell me insurance, but I declined. They also pushed their toll service, similar to ETC, which was a bit of a scam. It cost around $20 per day and charged me over $200, but I only used it twice.
Reviewed: November 4, 2022
Wait time was short and the car was better than expected.
Reviewed: November 1, 2022
Excellent service, met all expectations. Car was excellent
Reviewed: July 18, 2024
Counter staff still tried to sell me more insurance after I told him I had full AXA coverage.
Reviewed: March 8, 2023
I bought insurance online, but when picking up the car, they insisted I buy insurance again. The customer service told me to pay first and they would handle it later, but they never did. I ended up spending a few hundred more for nothing. Very disappointing. I suggest everyone avoid renting from this platform, it's full of pitfalls.
Reviewed: January 30, 2023
it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with
Reviewed: September 16, 2022
Vehicle needs new tires . Handled poorly in the rain. Check engine light came on,from lack of oil change. Vehicle wouldn’t activate cruise control because of the light Top leaked bad at the doors and on to me.
Reviewed: June 15, 2020
We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.
Reviewed: January 23, 2020
We never had such a smooth and quick pick-up experience as in Chicago. Great job!
Reviewed: October 12, 2019
Très efficace surtout pour le retour. Très aimable.
Reviewed: July 12, 2019
Profesional service. I could choose a car in the booked class at the parking lot. Good choice new cars.
Reviewed: May 25, 2019
The personal was verry nice and help me a lot they aree realy cool abd friendly bra voooooooo....
Reviewed: August 31, 2019
Car had some electronics control issues. Board computer was crashing. Bluetooth issues.
Reviewed: December 9, 2019
As reported to customer service, I had to return the first vehicle due to alignment issues. The second vehicle had an oil leak and torn carpet and a broken truck latch
Reviewed: November 9, 2019
Good car with good mileage. Though it was a little big for my requirement. excellent value for money, and no pressure tactics to sell you the insurance or other add ons.
Reviewed: October 16, 2019
The car was a Jeep. It had/has an alternator issue in that the alternator did not charge up the battery. So I had to have multiple jump starts in an area that I was unfamiliar with. There was a service phone number on the key fob, however on several occasions there was no response to my calls, which were usually at night in the pouring rain. Luckily I have AAA motor club service. Service tech that responded the first time said the battery had rusted terminal cables. The second tech said that the alternator wasn't putting out the correct voltage to maintain the battery. When I returned the vehicle, I parked it in the entrance drive, and told the clerk that she would have to jump start the vehicle to move it, since it had a bead battery.
Reviewed: August 8, 2019
The cost for the vehicle was a bit excessive, but all the rental agencies were gouging that the time because of events in the area. The car was dirty, had a broken motor in the left side mirror and a broken foot step on the driver floor board. The insides were a bit dirty as well, but the car ran well and the staff were very nice and quick.
Reviewed: August 3, 2019
The van front break was very bad condition. I suspect a transmission problem since its producing a wearied noise on the lower gears.
Reviewed: September 28, 2019
Car was not ready when arrival. The car smelled like cigarets. Tolls transporter was activated even when it was locked in the provided box even after denying the service.
Reviewed: September 1, 2019
Service was okay but could use some improvement.
Reviewed: December 9, 2018
At Chicago airport, I waited over an hour for the shuttle bus. When I called to ask, the attitude was poor. We finally got the car after 9 PM. The rental company is much farther from the airport compared to others. The return process was normal; we filled the tank and washed the car as instructed. Unexpectedly, I received an additional charge six months later. I had purchased the full insurance, the most comprehensive one, and there were no incidents or violations. This company is terrible. Remember the old saying: 'You get what you pay for.' Be cautious when choosing a rental company.
Reviewed: August 1, 2019
There was an old little scratch on the door when I found the next day, later on I found out that the right side mirror is broken (keeps on moving when I make a turn) and there was no floor mats on all the floors.
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Airport light rail
Free shuttle bus
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In terminal
In terminal
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Walk to counter
In terminal
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