19 Car Rental Brands in San Francisco, California, United States

Reviewed: January 10, 2023

It supposed to be Errocar but the booking was through Fox. Bad experience with fox, unnecessary wait at pick-up, extremely inefficient, very disappointed experience

Reviewed: September 1, 2022

The car was not the one advertised in my booking but « an equivalent car » which never look as good as what I booked. It took some time to do the paper work - and finding the car ! - at pick up Everything else was great

Reviewed: June 14, 2022

Tout s'est bien déroulé !

Reviewed: May 25, 2022

Car was very clean and easy to operate. Counter staff were efficient and easy to understand

Reviewed: April 20, 2022

A bit of a wait at the rental desk. There was one person sat at the desk who wasn’t seeing anyone but it turned out she was training so fair enough! The people I did interact gave top notch customer service. Car was as expected - it had a few scuffs and scratches but for the price I was happy enough. One gripe - the person who brought it round forgot to put the handbrake on so the car started rolling away as we put our luggage in!! Managed to jump in and grab the hand brake without too much issue though. Drop off very easy - staff super friendly again! Overall would recommend!

Reviewed: January 9, 2023

Nice clean car

Reviewed: October 31, 2022

Nothing

Reviewed: September 23, 2022

Waited for a long time in the queue. Initially had no cars available and didn’t know when they would become available. The car provided was scratched (29 photos of dents and scratches) and dirty with only 1/8 tank of fuel. Oil service was overdue with consistent fault indicator. Service provided by staff was poor.

Reviewed: August 10, 2022

Perfect car for this trip. Really appreciated the comfort and space of the car.

Reviewed: May 27, 2022

Buen presupuesto

Reviewed: January 8, 2023

Thrifty overbooked their rental cars, which caused we waited more 2 hours. The staff solicited me to raise cost to upgrade car & get car soon, otherwise there will be 2 more hours waiting. I provided my phone number to get their notice. After 2 hours waiting by the counter, they did not inform me the car was ready until I approached asked the staff, then he said my car was ready....

Reviewed: August 31, 2022

We had to wait ages to pick up the car. I was only 3rd in the queue but waited over an hour - it seems the Thrifty staff spent ages trying to upsell each customer, hence the wait. By the time I was seen, the queue was around 20 people long and growing. By contrast, the drop off procedure was swift and efficient and the car itself was as ordered and expected

Reviewed: May 30, 2022

現地の天気が良く、せっかくならばコンパーチブルで走った方が気持ちいいですよ！と進められ、ちょっと高くなりましたが、せっかくなのでとアップグレードをしました。 結果的にめちゃくちゃ快適で、せっかくアメリカ来たのだから、オープンカーでアメリカの太陽と風を感じて走れて楽しかったです。

Reviewed: May 29, 2022

The category of car booked was not available and had to pay extra

Reviewed: May 23, 2022

I received exactly the make and model that I wanted.

Reviewed: October 28, 2022

Everything has been perfect, and return very quick. The vehicle perfect as well.

Reviewed: October 18, 2022

Fast collection with very helpful staff at both pickup and drop off locations .

Reviewed: June 8, 2022

非常に良かったので再度注文します！！

Reviewed: June 1, 2022

All good. Great service overall.

Reviewed: May 23, 2022

Livraison longue. Intérieur de la voiture très sale.

Reviewed: October 26, 2022

Easy to pick up and drop off, and the car got the job done in the end. I do wish they'd had what I'd booked (a hybrid vehicle), but unfortunately they didn't and were offering me alternatives that cost more (Tesla) or were tiny two-door electric vehicles that wouldn't fit me plus my luggage. Had to go with a full petrol option instead.

Reviewed: June 9, 2022

Great experience

Reviewed: April 20, 2022

Hertz should have informed us about california road tolls and how to set up system to pay them. We found out too late ! Not good

Reviewed: January 17, 2020

car boot space was large and vehicle was spacious, although vehicle exterior appears abit old. pick up location could be abit clearer (e.g. hertz rental booth inside the hotel)

Reviewed: January 10, 2020

Great service, streamlined.

Reviewed: October 10, 2022

Intentaron cargarme extras a la recogida del coche

Reviewed: September 29, 2022

Great car and swift and efficient pick u and drop off. No issues, would recommend

Reviewed: August 26, 2022

Wait time was nearly 2 hours to pick up the car but lady a counter was very helpful when we finally got there. Car that we booked was not available but we were upgraded.

Reviewed: August 22, 2022

The collection process was very smooth, the car was clean when it turned up. I did feel slightly rushed to drive the car away. It wouldve felt a little better if the car had been in a place where I could've looked it over without feeling in the way. Dropping the car off at the airport was very easy.

Reviewed: August 5, 2022

Friendly service and we received the perfect car for our travels.

Reviewed: June 22, 2022

Ended up hiring a larger car as we had increased luggage and car we had planned to hire was same spec as what we had at home which would no way fit everything in. Wasn’t cheap overall, bur given good daily price on increase. Service was fantastic and went out of their way to assist with child car seats etc.

Reviewed: June 14, 2022

needed over 5 hours to get the car. is very very dispirited.

Reviewed: January 10, 2020

Zero problems. Nice car and very clean. Pick-up and drop off were fast.

Reviewed: December 7, 2019

Outstanding customer service. Great and empathethic professionals.

Reviewed: October 24, 2019

Whole process was made very easy. Car was great. Customer service was great.

Reviewed: October 8, 2021

The car had a lot of mileage and didn’t have any new features Good service

Reviewed: January 7, 2020

The pick-up location is in a combined center with all other rental companies, fox's line is not as crazy as other big names so you are able to save time. The card they provided to us is very good in condition and they don't push hard to sell you insurance, overall recommended!

Reviewed: January 3, 2020

We waited 2 hours at the airport to pick up the car. Only 2 people were working and one conviently went to lunch.

Reviewed: December 7, 2019

Never again. Staff was inept, slow and kept trying to hard sell fuel and insurance. They blatantly lied and said my AXA coverage was useless and did not include theft, just to make me pay for additional coverage. When that failed, they kept us waiting for 30 minutes cos “the printer didn’t work”. At the garage, no one helped us when we couldn’t find the fuel gauge and trunk buttons. Just awful overall.

Reviewed: November 6, 2019

The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.

Reviewed: February 27, 2020

Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car.... YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain. Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :) Terrific service from start to finish!

Reviewed: January 1, 2020

Thank you for the great experience and easy check in/drop off. Your staff was amazing and very helpful and the car was brand new and sparkly clean! Enjoyed our ride.

Reviewed: December 30, 2019

Great experience overall.

Reviewed: December 4, 2020

I did not receive the refund for the taxi from/to airport as communicated via email and by the counter employee.

Reviewed: February 19, 2020

Mid-size SUV wasn't available so got a standard sedan which isn't parking-lot friendly in SF downtown

Reviewed: January 5, 2020

Very Good

Reviewed: November 6, 2019

I had rented from Enterprise earlier also. But last couple of times the quality of cars was bad. Not look wise but engine condition and driving pleasure wise.

Reviewed: September 9, 2018

Like: Everything
Dislike: Nothing

Reviewed: July 10, 2018

Like: Inexpensive and well equipped vehicle

Reviewed: February 5, 2020

WORST rental experience ever. Avoid this company! Not only the long waiting time and failure to keep the car type I booked in advance, but they also charge you for the lost key after I returned the car and the KEY! After I returned the car (and KEY of course), I found out that I left my sunglasses in the car. Went back to the garage and staff told me the car is open so go pick them up yourself (at that time he wasn't even dealing with other customers). I searched inside of car with IPhone flashlight, found my sunglasses immediately and looked around other seats too in case I left anything else in there. Nothing else. 30 minutes later, the staff called me and accused me of stealing key saying he left the key in the car but it's missing since I went there to pick the sunglasses and I am the last person who accessed the car so I am responsible for the lost key. NONSENSE! I did not see the key during the thorough search with the flashlight. And basically anyone could access the car since staffs are busy and NEGLIGENT and cars are wide open. It is HIS RESPONSIBILITY to keep the returned key safe. When the male staff Bershile first called me, he was like "If YOU GUYS don't bring back the key right now, we will charge you $500." Treating me like a thief. I am so INSULTED. After 3 minutes of argument I went to the garage again to find the key myself, he changed his tone saying "I'm not accusing you right now. It's not my decision. Management will decide how much to charge you. Are you sure you didn't take the key by mistake?" Who knows if they are hiding the key to steal money from me? I'm not paying for what I did not and I will fight back against this FALSE ACCUSATION, or SCAM. Avoid this company! I searched his number in Google, then Green Motion Car and Van Rental showed up. Looks like they are famous for SCAM business.

Reviewed: October 3, 2019

I don’t recommend this supplier, i waiting in line morethan 60 mims. And process to drop off is terible. I dropped the car on time. But they still charged me more 2 days with I didn’t drop the car on time. Luckily that i fly to another place on drop off date. So i can show them how can I rent their car on another 2 days.

Reviewed: September 6, 2019

I booked a Van with 15 passenger and 4 bags so I have enough space but the Van we got did not have space for a single luggage. We had to accommodate. Everything else was good. I would recommend not to book exact van according to the description, always opt for a larger one then you actually need.

Reviewed: January 6, 2020

The service was great. Very polite, helpful, and friendly. They were very quick to respond to any questions and accommodated quickly to my change of plans. I highly recommend this company. The value was incredible.

Reviewed: January 5, 2020

Terrible company. Do not go.

Reviewed: October 31, 2019

The staff were very helpful and easy to work with.

Reviewed: October 8, 2019

Counter staff was helpful and friendly. The car was upgraded to a BMW at no extra charge.

Reviewed: August 18, 2019

my experience with E2 rental agents was professional and friendly

Reviewed: December 5, 2019

Car was great value & staff very helpful & efficient

Reviewed: September 27, 2019

Got an upgrade to a standard SUV which was in excellent condition.

Reviewed: September 9, 2019

There was a good range of cars available when I arrived. The bodywork had a couple of small scratches which I had to point out but the staff were happy to log them. Vehicle itself was in good condition. On return, there were no quibbles and the process was quick and easy. Staff at both pickup and return were helpful and friendly.

Reviewed: September 8, 2019

Good car -- Good value.

Reviewed: September 22, 2018

Like: Brand new car in exelent condition, easy pickup and drop off procedure, no extra fees. Got what i expected

Reviewed: October 18, 2019

Overall, the car was good. It was not washed when I picked it up. The windshield needed to be cleaned on the inside as it was foggy and hard to see at night.

Reviewed: October 11, 2019

The care exceeded my expectations. It was a VW station wagon with a diesel engine and saved us a lot of money on gas.

Reviewed: September 24, 2019

Great car, was very pleased with it. Thank you

Reviewed: September 20, 2019

Hard to understand accents on counter and customer service. Did not tell us about paying an admin fee for tolls. Spelt my name and email wrong.

Reviewed: August 12, 2019

good service. we're satisfied!

Reviewed: October 3, 2019

The lady waited for us even though we arrived late. Please do have a signage of your rental car place because it is very dark during the night. Hopefully you can reduce the deposit payment of the car.

Reviewed: June 23, 2019

Everything was perfect! I expected a medium SUV and surprisingly I got a BMW X6. I was so excited to drive the car, it was just amazing!!! I didn’t have any problem at all. Thank you Reach Rental

Reviewed: June 22, 2019

I called the car rental company to let them know that I arrived at the airport. So the paperwork as well as the car were ready upon arrival at the facility. It took less than 10 minutes to drive off. It went very smooth too when returning the car. The same lady helped me. She was very nice and helpful. And the offered price was better than other car rental companies.

Reviewed: June 18, 2019

Clear instructions, fast reply from customers service

Reviewed: May 30, 2019

The minivan that I was given was dirty, inside and outside and had a disgusting smell of smoke pervading the interior of the car. This vehicle should not be rental!

Reviewed: March 1, 2019

Car was good, got charged twice though for the rental due to system error.

Reviewed: June 26, 2018

Like: car was comfortable and fuel efficient
Dislike: quite a distance from airport....but that could have allowed for a lower rate