19 Car Rental Brands in San Francisco, California, United States

Reviewed: April 20, 2022

Hertz should have informed us about california road tolls and how to set up system to pay them. We found out too late ! Not good

Reviewed: January 17, 2020

car boot space was large and vehicle was spacious, although vehicle exterior appears abit old. pick up location could be abit clearer (e.g. hertz rental booth inside the hotel)

Reviewed: January 10, 2020

Great service, streamlined.

Reviewed: January 6, 2020

Great vehicle for the trip. Not enough room for luggage.

Reviewed: October 16, 2019

Excellent car experience very quick pick up useful information given by staff

Reviewed: April 20, 2022

A bit of a wait at the rental desk. There was one person sat at the desk who wasn’t seeing anyone but it turned out she was training so fair enough! The people I did interact gave top notch customer service. Car was as expected - it had a few scuffs and scratches but for the price I was happy enough. One gripe - the person who brought it round forgot to put the handbrake on so the car started rolling away as we put our luggage in!! Managed to jump in and grab the hand brake without too much issue though. Drop off very easy - staff super friendly again! Overall would recommend!

Reviewed: June 5, 2019

Washer bottle empty, 12 Volt charger did not work so we were unable to charge or use our Sat Nav. Customer service assistant, when we picked up the car, gave us incorrect information about tolls and therefore we were charged for toll fees for the whole of visit when this was not needed.

Reviewed: April 20, 2022

Excellent service. Very new car with only 5k on the clock

Reviewed: November 27, 2021

They gave me a car with an old battery. I had troubles a couple of timeS. Finally, the battery died and it I had to call the assistance service. It took more than three hours. Then I had to switch the car with another one in another airport. But they billed me the jumpstart service even if I had the complete insurance coverage, assistance included.

Reviewed: November 9, 2021

El auto funcionó muy bien pero el cinturón del medio funcionaba mal

Reviewed: October 7, 2021

El tamaño de la suv era mediana y me dieron una pequeña

Reviewed: February 28, 2020

Easy and efficient both collecting and drop off

Reviewed: February 28, 2022

Very straightforward, no problems

Reviewed: October 6, 2021

They gave me Nissan Altima. Car was in great condition, clean and with little mileage. Very big trunk. Can fit 2 big+2 small luggages.

Reviewed: July 19, 2021

Very easy and quick

Reviewed: March 7, 2021

The person handling our check in was fairly slow and made an inappropriate comment. However, the vehicle we received was a Kia Soul, a nice upgrade from what we booked and a fantastic driving experience.

Reviewed: January 23, 2020

I took us about 1.30 hr to get a car but it might be pretty crazy on that day(other brands did have similar experience)

Reviewed: October 8, 2021

The car had a lot of mileage and didn’t have any new features Good service

Reviewed: January 7, 2020

The pick-up location is in a combined center with all other rental companies, fox's line is not as crazy as other big names so you are able to save time. The card they provided to us is very good in condition and they don't push hard to sell you insurance, overall recommended!

Reviewed: January 3, 2020

We waited 2 hours at the airport to pick up the car. Only 2 people were working and one conviently went to lunch.

Reviewed: December 7, 2019

Never again. Staff was inept, slow and kept trying to hard sell fuel and insurance. They blatantly lied and said my AXA coverage was useless and did not include theft, just to make me pay for additional coverage. When that failed, they kept us waiting for 30 minutes cos “the printer didn’t work”. At the garage, no one helped us when we couldn’t find the fuel gauge and trunk buttons. Just awful overall.

Reviewed: November 6, 2019

The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.

Reviewed: April 27, 2021

Estuvimos más de hora y media hasta que nos atendieron en el mostrador para darnos el coche

Reviewed: September 13, 2019

The car was in a possible illegal condition although this only became apparent to us when we later stopped for food break and looked more at the car u. We noticed the tyres were nearly bald and that a plastic engine cover was hanging down and also throughout the hire a sensor warning light kept going on and off on the dash. The interior was unclean. We photographed the scratched and poor exterior before we left the pick up. The other issues became apparent later during the hire

Reviewed: August 20, 2019

Picked up our car with no hassle or fuss, quick and smooth within 10 minutes which is what you want. Similar with dropping the car off. This has been the best car hire experience we've had. Highly recommended! Keep up the good work!

Reviewed: July 26, 2019

I have been charged 435 US dollars outside of my already paid amount for this reservation. 174 were cut as security and 239 have been cut after we dropped it off. This is highly unprofessional and has not even been authorized. ALSO NO RECEIPT OF THESE DEDUCTIONS HAS BEEN RECEIVED. Please have this reversed.

Reviewed: August 1, 2018

Like: V easy drop off at airport

Reviewed: December 4, 2020

I did not receive the refund for the taxi from/to airport as communicated via email and by the counter employee.

Reviewed: February 27, 2020

Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car.... YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain. Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :) Terrific service from start to finish!

Reviewed: January 1, 2020

Thank you for the great experience and easy check in/drop off. Your staff was amazing and very helpful and the car was brand new and sparkly clean! Enjoyed our ride.

Reviewed: December 30, 2019

Great experience overall.

Reviewed: March 16, 2020

Although we didn’t get the car we asked for we got an upgrade. It was fantastic!

Reviewed: March 8, 2020

I was provided pictures of the vehicle in regards to minor scratches etc. Upon going to the vehicle, there were more severe scratches that I had to photograph and return to the counter to show the counter staff. Also, there was no windshield washer fluid . I needed this during my drive from San Fran to LA . Something so minute should have been taken care of prior to releasing the vehicle.

Reviewed: February 9, 2020

Thrifty and Dollar are now the same company so you have to wait double the length of time. They didnt have a mustang as requested so had to then come back to collect this another day.

Reviewed: January 30, 2020

Picked up car was not cleaned at all (interior). We had to wipe the back seat since something was spilled in it.

Reviewed: January 4, 2020

全般的に満足です。ただ、pick up の際、手続き後に口頭で別のフロアで名前が呼ばれるとのことでしたが、その場で書類をなにも貰わなかったため、待たされた際に手続きが正常に行われているか心配で、配車スタッフに進行状況を尋ねる必要がありました。結局、問題ありませんでしたが。

Reviewed: February 19, 2020

Mid-size SUV wasn't available so got a standard sedan which isn't parking-lot friendly in SF downtown

Reviewed: January 5, 2020

Very Good

Reviewed: November 6, 2019

I had rented from Enterprise earlier also. But last couple of times the quality of cars was bad. Not look wise but engine condition and driving pleasure wise.

Reviewed: September 9, 2018

Like: Everything
Dislike: Nothing

Reviewed: July 10, 2018

Like: Inexpensive and well equipped vehicle

Reviewed: February 5, 2020

WORST rental experience ever. Avoid this company! Not only the long waiting time and failure to keep the car type I booked in advance, but they also charge you for the lost key after I returned the car and the KEY! After I returned the car (and KEY of course), I found out that I left my sunglasses in the car. Went back to the garage and staff told me the car is open so go pick them up yourself (at that time he wasn't even dealing with other customers). I searched inside of car with IPhone flashlight, found my sunglasses immediately and looked around other seats too in case I left anything else in there. Nothing else. 30 minutes later, the staff called me and accused me of stealing key saying he left the key in the car but it's missing since I went there to pick the sunglasses and I am the last person who accessed the car so I am responsible for the lost key. NONSENSE! I did not see the key during the thorough search with the flashlight. And basically anyone could access the car since staffs are busy and NEGLIGENT and cars are wide open. It is HIS RESPONSIBILITY to keep the returned key safe. When the male staff Bershile first called me, he was like "If YOU GUYS don't bring back the key right now, we will charge you $500." Treating me like a thief. I am so INSULTED. After 3 minutes of argument I went to the garage again to find the key myself, he changed his tone saying "I'm not accusing you right now. It's not my decision. Management will decide how much to charge you. Are you sure you didn't take the key by mistake?" Who knows if they are hiding the key to steal money from me? I'm not paying for what I did not and I will fight back against this FALSE ACCUSATION, or SCAM. Avoid this company! I searched his number in Google, then Green Motion Car and Van Rental showed up. Looks like they are famous for SCAM business.

Reviewed: October 3, 2019

I don’t recommend this supplier, i waiting in line morethan 60 mims. And process to drop off is terible. I dropped the car on time. But they still charged me more 2 days with I didn’t drop the car on time. Luckily that i fly to another place on drop off date. So i can show them how can I rent their car on another 2 days.

Reviewed: September 6, 2019

I booked a Van with 15 passenger and 4 bags so I have enough space but the Van we got did not have space for a single luggage. We had to accommodate. Everything else was good. I would recommend not to book exact van according to the description, always opt for a larger one then you actually need.

Reviewed: January 10, 2020

Zero problems. Nice car and very clean. Pick-up and drop off were fast.

Reviewed: December 7, 2019

Outstanding customer service. Great and empathethic professionals.

Reviewed: October 24, 2019

Whole process was made very easy. Car was great. Customer service was great.

Reviewed: September 30, 2019

We are very satisfied! Car (almost) new, nice, clean. Pick-up process took about 5-10 min. Drop off less than 5 min.

Reviewed: September 18, 2019

Everything was on point

Reviewed: January 6, 2020

The service was great. Very polite, helpful, and friendly. They were very quick to respond to any questions and accommodated quickly to my change of plans. I highly recommend this company. The value was incredible.

Reviewed: January 5, 2020

Terrible company. Do not go.

Reviewed: October 31, 2019

The staff were very helpful and easy to work with.

Reviewed: October 8, 2019

Counter staff was helpful and friendly. The car was upgraded to a BMW at no extra charge.

Reviewed: August 18, 2019

my experience with E2 rental agents was professional and friendly

Reviewed: December 5, 2019

Car was great value & staff very helpful & efficient

Reviewed: September 27, 2019

Got an upgrade to a standard SUV which was in excellent condition.

Reviewed: September 9, 2019

There was a good range of cars available when I arrived. The bodywork had a couple of small scratches which I had to point out but the staff were happy to log them. Vehicle itself was in good condition. On return, there were no quibbles and the process was quick and easy. Staff at both pickup and return were helpful and friendly.

Reviewed: September 8, 2019

Good car -- Good value.

Reviewed: September 22, 2018

Like: Brand new car in exelent condition, easy pickup and drop off procedure, no extra fees. Got what i expected

Reviewed: October 18, 2019

Overall, the car was good. It was not washed when I picked it up. The windshield needed to be cleaned on the inside as it was foggy and hard to see at night.

Reviewed: October 11, 2019

The care exceeded my expectations. It was a VW station wagon with a diesel engine and saved us a lot of money on gas.

Reviewed: September 24, 2019

Great car, was very pleased with it. Thank you

Reviewed: September 20, 2019

Hard to understand accents on counter and customer service. Did not tell us about paying an admin fee for tolls. Spelt my name and email wrong.

Reviewed: August 12, 2019

good service. we're satisfied!

Reviewed: October 3, 2019

The lady waited for us even though we arrived late. Please do have a signage of your rental car place because it is very dark during the night. Hopefully you can reduce the deposit payment of the car.

Reviewed: June 23, 2019

Everything was perfect! I expected a medium SUV and surprisingly I got a BMW X6. I was so excited to drive the car, it was just amazing!!! I didn’t have any problem at all. Thank you Reach Rental

Reviewed: June 22, 2019

I called the car rental company to let them know that I arrived at the airport. So the paperwork as well as the car were ready upon arrival at the facility. It took less than 10 minutes to drive off. It went very smooth too when returning the car. The same lady helped me. She was very nice and helpful. And the offered price was better than other car rental companies.

Reviewed: June 18, 2019

Clear instructions, fast reply from customers service

Reviewed: May 30, 2019

The minivan that I was given was dirty, inside and outside and had a disgusting smell of smoke pervading the interior of the car. This vehicle should not be rental!

Reviewed: March 1, 2019

Car was good, got charged twice though for the rental due to system error.

Reviewed: June 26, 2018

Like: car was comfortable and fuel efficient
Dislike: quite a distance from airport....but that could have allowed for a lower rate