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Last updated on: August 10, 2020
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49Rental Locations
22Airport Locations
Map View of Car Rental Locations in Houston
Budget
7.8/10
Hertz
8.8/10
Advantage
8.8/10
Thrifty
8.0/10
Dollar
7.2/10
Enterprise
7.7/10
AVIS
8.6/10
PAYLESS
6.2/10
ACE
3.7/10
Alamo
9.5/10
Reviewed: March 21, 2020
The Budget counter Staff were very friendly and obliging. On receipt of the car I found out that the car allocated was a 2 door not the 4 door I'd ordered that wasn't a problem the counter staff immediately provided us with a 4 door.
Reviewed: March 4, 2020
A/C did not know cold. This should have been checked prior to collection.
Reviewed: February 18, 2020
We booked the car at a certain price, then when we returned the car we were charged 100 Dollars more. I know the gas is deducted which is around 30 Dollars so, 70 extra dollars were charged for no obvious reason which doesn't encourage me to use Budget car again in the future
Reviewed: December 6, 2019
The car was damaged but the real issue was the cleanliness of it. Also the washer bottle was empty but when filled just after the hire when I noticed it, the water didn’t get to the front or rear screens -a legal and safety fail
Reviewed: August 15, 2019
We booked a car and they advised they didn't have one available at the beginning as they had priority clients and that we needed to go to another location to pick up. After a long wait they found a car and we were set to go.
Reviewed: January 27, 2020
I was fairly disappointed with Hertz upon return of the vehicle. They charged me for fuel although I had completely filled the tank prior to returning vehicle. I had to track down the manager of the gas station to get a receipt as proof of fuel purchase and threaten to call my credit card company before the almost $30 charge was removed. That’s fraud on their part and a waste of my time to fight it.
Reviewed: November 19, 2019
As expected - what I asked for. New vehicle with 4.4 miles but no manual.
Reviewed: August 18, 2019
The person on the counter was extremely rude. He also advised us that we hadn’t booked premium insurance when we had, and we had paid for it. When I requested and showed him proof he just shrugged his shoulders and said there’s nothing he could do and that we weren’t covered unless we paid more money. Also we have been charged more than the receipt
Reviewed: January 12, 2018
Like: This was the fastest car rent in my life. Everything was so easy and fast. The assistant showed really nice and professional so the whole experience was very pleasant. After a long flight, specially with jet lag, it is a nightmare when you have to deal with tons of "offers", "promotions" and "upgrades". For once, it was a bless having the car I chose when making the reservation. Not worse. Not better. Just right :-)
Reviewed: December 20, 2019
Everything went smoothly and our experience was very satisfactory. We will rent again!
Reviewed: July 3, 2019
The staff was excellent esp Zahid (backend) and Curtis at front desk. First Silver Lacrosse we got had more than a dozen dings and was in poor shape from the outside. Second Red lacrosse was better but both lacrosse sedans were missin steering adjustment switches. If they get fresher inventory they ll be five stars over all.
Reviewed: December 30, 2017
Like: I like the fact that I got a Toyota 4Runner for the price of a Sedan.
Reviewed: March 11, 2019
Advantage was nothing but great trying to help. I will rent again from Advantage.
Reviewed: September 5, 2019
Everything went quick and easy. Will use them again most definitely.
Reviewed: September 5, 2019
The car (Malibu) was good enough but a bit uncomfortable.
Reviewed: September 12, 2019
Very happy with Thrifty as I ran about an hour behind my pick up time and since the full size was not available, they gave me what looked to be an upgrade. Thanks!
Reviewed: December 4, 2019
Tuve que cambiar a un auto de mayor capacidad. Creo que poner elnumero de maletas que caben no es suficiente sino el tamaño de las mismas. Esto me significó un casto superior
Reviewed: September 14, 2019
Car condition was not good, really bad experience. Poor customer service
Reviewed: November 8, 2019
The price showed for the online deal had an extra charge that wasn't told before, so I ended up paying about 20 dollars extra
Reviewed: November 27, 2019
It was quick and when I found marks on the car before driving away the person said to just mark it down instead of telling me it didn't matter and that I don't have to report it.
Reviewed: November 14, 2019
Fuel tank was empty upon pickup. Said I would not need to deliber fill, but was inboiced incorrectly. Difference will be refunded (havent seen on bank yet). Hired from avis before and never had this issue so I hope it is a one off
Reviewed: January 24, 2019
Avis should award reward points for booking the rental Thru third party
Reviewed: April 5, 2019
had to make extra trip back to airport, engine light on, next car air conditioner didn't work. the 4th car finally worked for us. Never rent from them again
Reviewed: October 13, 2019
Excellent staff. Took care of an issue immediately. IAH airport.
Reviewed: September 25, 2019
No pudimos obtener el vehículo por que 1. Se tardaron como una hora en irnos a buscar al aeropuerto. 2. El muchacho que nos llevó al renta cars iba a muy alta velocidad y en dos oportunidades estuvo a punto de chocar con otros vehículos. 3. Al llegar al la supuesta oficina era un total desastre, sucia, destruida, mal oliente, los pisos rotos, sin sistema de aire acondicionado. 4. La persona en el lugar encarga de atender al público nunca ni un saludo en más de 2 horas de espera, en varias oportunidades intentamos hablar con ella y nos ignoró totalmente, más de un cliente se fue, no tomó importancia alguna a que estábamos con un bebé el cual lloraba del calor existente en el lugar, la Sra ni se preocupó por decirnos algo al decirle que nos retirábamos, llamamos a un Uber y nos fuimos al centro de renta del aeropuerto. LO PEOR QUE ME A PASADO EN NUESTROS VIAJES CON UN RENTA CAR. No deberían tenerlos en su página.
Reviewed: August 10, 2019
Had to wait for an hour to get a shuttle. Many regular shuttle buses came and went while I was waiting for the special one. I was taken to a very odd location, far from the regular rental agencies. I was told that their hours were 8-5. I was only in Houston for part of the day, and 100 miles. I had to drop the van at a diff. location. I was told that the 20$ fee would be waived. It wasn't. I called Ace. They never called me back. I e-mailed Easyrentcars.com, and the e-mails were not accepted.
Reviewed: May 21, 2019
I was unable to obtain communication with anybody on my arrival into Houston Bush on May 7th, and ended up renting from Advantage. Your phone system messaging was awful, un-intuitive; did I understand ACE offices close at 3:00pm??!!
Reviewed: September 24, 2019
the car was dirty windows so bad I could not see and I stopped and got cleaner to clean them dash and armrest were stickey from coffee or coke. low tire and guage was on and they said don't worry about it just drive it. it was the dirtiest car I have ever rented took an hr to get it when I arrived there after waiting at airport for 56 minutes and was told they were only 8 minutes away and I had to call 3 times to get them there
Reviewed: August 10, 2019
Car was unclean inside with hair food and other dirt in handbrake gator. Dust, hair and dirt on dash and thick in speed display dials. Rear window drivers side did not shut properly and leaked in rain. It had to be pushed shut by hand. Pointed out to staff on return who did not show any interest. For a prestige vehicle this was unacceptable.
Reviewed: August 21, 2019
Liked being able to choose a car from a range then get in and go.
Reviewed: September 7, 2018
Dislike: Was good easy, only thing is you need to get a bus to and from the rental depo and airport. Not mentioned anywhere that this is the case when purchasing. You need to allow more time, so when you have a 6am domestic flight you need to drop it off at 4am :(
Reviewed: August 10, 2019
The paperwork for the car took less than 6 minutes. There was a Q and I took ten minutes to reach counter. Gentlan at the counter was courteous and to the point. A very good experience
Free shuttle bus
Free shuttle bus
Free shuttle bus
In terminal
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Walk to counter
Walk to counter
Walk to counter
Free shuttle bus
Free shuttle bus
Free shuttle bus
Free shuttle bus
Free shuttle bus
