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Last updated on: May 17, 2022
63Rental Locations
23Airport Locations
Map View of Car Rental Locations in Houston
Dollar
7.2/10
Thrifty
8.1/10
AVIS
8.7/10
Alamo
9.5/10
Budget
7.9/10
Hertz
8.8/10
AIRPORT VAN RENTAL
4.0/10
Advantage
8.8/10
Enterprise
7.7/10
PAYLESS
6.2/10
ACE
3.7/10
Reviewed: April 14, 2022
Only issue was on the drop off, staff did not know how to get to our hotel (on airport) and also I had two chase up emails asking if I had returned the car
Reviewed: October 1, 2021
Al momento de recoger el auto, nos entregaron un auto con la guantera rota. Lo hicimos saber al encargado y quisimos cambiarlo y nos dijeron que no tenían más autos disponibles y no era posible un upgrade. Accedimos forzados a tomar ese auto dañado pues no había opción. Solo apuntaron en nuestro contrato el daño en la guantera rota en el vehículo. Tres horas después se le cayó la defensa delantera al auto. Nos sentimos engañados con el auto que nos entregaron. Tuvimos que dirigirnos a otro concesionario dollar en otra ciudad con la consiguiente pérdida de tiempo para que nos cambiaran el auto. Mala experiencia y mal sabor de boca en la concesionaria del aeropuerto George Bush. El auto sustituto o de reposición que nos entregaron, estaba en muy buen estado y la atención del personal de mostrador fue bastante buena.
Reviewed: May 28, 2021
el coche bien, pero tarde 2:30 hrs de espera para que me tocara llegar al mostrador, (habían literal mas de 100 personas delante de mi en la fila) y el proceso una vez que llegue a mostrador fue fluido y muy rápido pero no puede ser que solo tengan dos personas para atender tanto flujo de pasajeros.
Reviewed: November 27, 2019
It was quick and when I found marks on the car before driving away the person said to just mark it down instead of telling me it didn't matter and that I don't have to report it.
Reviewed: November 8, 2019
The price showed for the online deal had an extra charge that wasn't told before, so I ended up paying about 20 dollars extra
Reviewed: April 21, 2021
Lamentablemente cuando llegas al mostrador la reserva no contiene ni peajes ni seguros obligatorios por lo cual tuvimos que pagar 100 dolares mas x solo 3 dias de alquiler. Esto no estaba claro al reservar, convenía con ALAMO
Reviewed: March 18, 2021
The staff was very helpful at the counter, even though longer-term rentals are not normal affairs.
Reviewed: December 4, 2019
Tuve que cambiar a un auto de mayor capacidad. Creo que poner elnumero de maletas que caben no es suficiente sino el tamaño de las mismas. Esto me significó un casto superior
Reviewed: April 19, 2021
I had a road incident, no one picked the phone, when i returned the car, I tried to talk to someone at customer support but the booth was empty and was waiting there for an hour, no one came.
Reviewed: November 14, 2019
Fuel tank was empty upon pickup. Said I would not need to deliber fill, but was inboiced incorrectly. Difference will be refunded (havent seen on bank yet). Hired from avis before and never had this issue so I hope it is a one off
Reviewed: January 24, 2019
Avis should award reward points for booking the rental Thru third party
Reviewed: November 10, 2021
muy agradecidos porque supero nuestras espectativas, accesible el personal, solo hace falta en la recepcion y en la caseta de recogida y entrega alguien que hable español, pero se esforzaron para entendernos y en la entrega super rapido, hemos rentado en muchos lugares y otras agencias y esta es la mejor, felicidades y mil gracias
Reviewed: August 21, 2019
Liked being able to choose a car from a range then get in and go.
Reviewed: August 10, 2019
The paperwork for the car took less than 6 minutes. There was a Q and I took ten minutes to reach counter. Gentlan at the counter was courteous and to the point. A very good experience
Reviewed: August 10, 2019
Car was unclean inside with hair food and other dirt in handbrake gator. Dust, hair and dirt on dash and thick in speed display dials. Rear window drivers side did not shut properly and leaked in rain. It had to be pushed shut by hand. Pointed out to staff on return who did not show any interest. For a prestige vehicle this was unacceptable.
Reviewed: November 2, 2021
Car’s seatbelt didn’t work and I had to back inside to queue again to request another car. A big waste of time.
Reviewed: April 25, 2021
La arrendadora no respetó el seguro contra terceros que decía mi reservación que incluía. Ellos dijeron que no estaba en la reservación. Tuve que pagar otros 60 dólares adicionales por la cobertura contra terceros
Reviewed: April 23, 2021
I was overcharged. I reserved a US$308 including insurance and when I got to the counter they carghed me US$386 and they charged me US$140 the day after I returened the car. I feel scammed. I didn't even get an invoice while I was offrdd to get one by email.
Reviewed: June 2, 2021
las filas para recoger auto en HERTZ eran demasiado grandes, más de 25 personas esperando y solamente 2 personas en mostrador, deberían de tener más gente para hacer el proceso más rápido
Reviewed: May 30, 2021
Los vidrios estaban sucios o manchados y afectaba la visibilidad.
Reviewed: April 28, 2021
Para mí era un carro suficiente en un carro pequeño iba a ser una asuntos personales de tres días sin embargo considero extremadamente costoso por el servicio recibido sin embargo no tenía opción y es por ello que opté por rentar el carro con ustedes
Reviewed: April 27, 2021
el tiempo que tuvimos que esperar en la fila para que nos asignaran un auto fue muy alto, a pesar que teniamos ya una reserva de auto, creo que esto es lo que podriamos mejorar, pues no solo fue el tiempo, que ademas todo el complejo de renta de autos esta MUY lleno y eso nos expone mucho como personas en tiempso de pandemia
Reviewed: January 27, 2020
I was fairly disappointed with Hertz upon return of the vehicle. They charged me for fuel although I had completely filled the tank prior to returning vehicle. I had to track down the manager of the gas station to get a receipt as proof of fuel purchase and threaten to call my credit card company before the almost $30 charge was removed. That’s fraud on their part and a waste of my time to fight it.
Reviewed: October 16, 2020
Worst rental car I have ever had and I have rented a lot of vehicles. Absolutely filthy. Spent 2 hours cleaning it when I got home before ever going on our trip. Will never rent from them again.
Reviewed: December 20, 2019
Everything went smoothly and our experience was very satisfactory. We will rent again!
Reviewed: July 3, 2019
The staff was excellent esp Zahid (backend) and Curtis at front desk. First Silver Lacrosse we got had more than a dozen dings and was in poor shape from the outside. Second Red lacrosse was better but both lacrosse sedans were missin steering adjustment switches. If they get fresher inventory they ll be five stars over all.
Reviewed: March 11, 2019
Advantage was nothing but great trying to help. I will rent again from Advantage.
Reviewed: January 12, 2018
Like: This was the fastest car rent in my life. Everything was so easy and fast. The assistant showed really nice and professional so the whole experience was very pleasant. After a long flight, specially with jet lag, it is a nightmare when you have to deal with tons of "offers", "promotions" and "upgrades". For once, it was a bless having the car I chose when making the reservation. Not worse. Not better. Just right :-)
Reviewed: December 30, 2017
Like: I like the fact that I got a Toyota 4Runner for the price of a Sedan.
Reviewed: October 13, 2019
Excellent staff. Took care of an issue immediately. IAH airport.
Reviewed: April 5, 2019
had to make extra trip back to airport, engine light on, next car air conditioner didn't work. the 4th car finally worked for us. Never rent from them again
Reviewed: September 24, 2019
the car was dirty windows so bad I could not see and I stopped and got cleaner to clean them dash and armrest were stickey from coffee or coke. low tire and guage was on and they said don't worry about it just drive it. it was the dirtiest car I have ever rented took an hr to get it when I arrived there after waiting at airport for 56 minutes and was told they were only 8 minutes away and I had to call 3 times to get them there
Reviewed: August 10, 2019
Had to wait for an hour to get a shuttle. Many regular shuttle buses came and went while I was waiting for the special one. I was taken to a very odd location, far from the regular rental agencies. I was told that their hours were 8-5. I was only in Houston for part of the day, and 100 miles. I had to drop the van at a diff. location. I was told that the 20$ fee would be waived. It wasn't. I called Ace. They never called me back. I e-mailed Easyrentcars.com, and the e-mails were not accepted.
Reviewed: May 21, 2019
I was unable to obtain communication with anybody on my arrival into Houston Bush on May 7th, and ended up renting from Advantage. Your phone system messaging was awful, un-intuitive; did I understand ACE offices close at 3:00pm??!!
Reviewed: September 25, 2019
No pudimos obtener el vehículo por que 1. Se tardaron como una hora en irnos a buscar al aeropuerto. 2. El muchacho que nos llevó al renta cars iba a muy alta velocidad y en dos oportunidades estuvo a punto de chocar con otros vehículos. 3. Al llegar al la supuesta oficina era un total desastre, sucia, destruida, mal oliente, los pisos rotos, sin sistema de aire acondicionado. 4. La persona en el lugar encarga de atender al público nunca ni un saludo en más de 2 horas de espera, en varias oportunidades intentamos hablar con ella y nos ignoró totalmente, más de un cliente se fue, no tomó importancia alguna a que estábamos con un bebé el cual lloraba del calor existente en el lugar, la Sra ni se preocupó por decirnos algo al decirle que nos retirábamos, llamamos a un Uber y nos fuimos al centro de renta del aeropuerto. LO PEOR QUE ME A PASADO EN NUESTROS VIAJES CON UN RENTA CAR. No deberían tenerlos en su página.
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