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Last updated on: August 10, 2020
29Rental Locations
12Airport Locations
Map View of Car Rental Locations in Hawaii - Oahu Island (honolulu)
Dollar
8.4/10
Alamo
9.1/10
Advantage
8.2/10
Thrifty
8.5/10
National
7.8/10
AVIS
8.7/10
Hertz
7.9/10
Budget
8.5/10
YESAWAY
9.7/10
Economy Rent A Car
7.5/10
ACE
9.2/10
Reviewed: February 5, 2020
All in all good. GPS places you behind Dollar Return off Nimitz.. not their fault.
Reviewed: February 28, 2020
They were trying to upsell me on everything and the counter guy told me I was taking huge personal responsibilities on everything with me not buying their extra everything insurances when I did end up having lots included which was more than a bit weird.
Reviewed: February 10, 2020
ホノルルに空港に着いて、借りる時、 事前に、先ずはレンタカーのシャトルバス乗り場に行って、今回借りる「Dolla」社名を係に伝える。と言う案内が有れば、迷わずに済んだ。 また、借りる手続きの際、返却方法をきちんと説明して欲しかった。 返却の場所への道案内が無かったので、早めにホテルを出て返却しようとしたのですが、やはり空港周辺道路をぐるぐると迷い、危うく帰りの飛行機のチェックインに間に合わなくなるところでした。 返却時の道案内が必要です。
Reviewed: November 28, 2019
Easy finding location, good customer services. Only had minor radar cruise control issue, but not impacted driving. Overall, very good.
Reviewed: January 31, 2020
Service was quick and efficient. Got the exactly same car as requested. Agent was trying to up sell me but it wasn’t pushy. All went smooth.
Reviewed: July 30, 2020
Alamo in Honolulu is one of my very fave places to rent. Always super sweet, very efficient and friendly.
Reviewed: January 14, 2020
完全に英語のみだったので受付が不安でしたが、受付の方に上手く対応して貰えました。 そのあとに勝手に車に乗っていってというスタンスだったので、案内もされず乗っていっていいのか戸惑いました。 またホノルル空港からのシャトルバスが何処にあるのか分からず30分程迷いましたが、空港の方がレンタカーシャトルバスの乗る場所を教えて貰い何とか乗れました。
Reviewed: January 23, 2020
受け取りの際、自動チェックインがあったので、英語で変にサービス勧誘されなくてよかった。あっという間に受け取り返却ができた。日本も見習って欲しい。
Reviewed: October 21, 2019
空港へ到着し、カウンターでの待ち時間が長すぎる。 対応スタッフは二人で、それぞれ対応中でしたが、その対応に時間がかかり無駄な話しや関係ない会話ばかりで 次に待っていることを全く考えていない。
Reviewed: September 27, 2019
It was a very long wait at the check in counter. The instructions said I would not be guaranteed a car if I was delayed upon landing & I should call Advantage. I called & the phone just rang & rang. There was a very long wait at the counter...about an hour. The service person was very nice, & said they would put me in another car so I wouldn't have to wait for a my compact. Unfortunately, the car was a Camaro, which was a difficult car for a short person, & the trunk with the very small opening was useless. The staff was very helpful in the garage when I couldn't find the brake release & the trunk release. Return was extremely quick.
Reviewed: November 26, 2019
The car was ready to go when we picked it up. There was slight miscommunication and someone else's reservation kept popping up instead of ours. The car ran great. Only issue was that the wipers were very squeaky.
Reviewed: October 2, 2019
Pick up was longer than expected with a pushy up sell, it felt like the counter staff were getting annoyed when i wasn't purchasing extras i didn't need or want. They even tried to sell me insurance that was already included as they weren't checking the booking properly. Rental car drop off signage was confusing, as the signs were blue and in plain sight when driving in to the airport, but they change to yellow small signs as you get near the terminal, so we missed the entrance and were taken back on to the highway. This added another 15 mins to dropping the car off so we were almost late. Drop off staff were trying to move the car to begin cleaning etc while our belongings were still in it, luckily we were very organized or it would have been easy to leave something behind.
Reviewed: October 19, 2019
The queue to pick up rental car waited for one and a half hours it’s a joke
Reviewed: October 5, 2019
借りる時も返却時も対応が早い。空港からのシャトルバスは10-15分おきにある様子。 保険込みの値段だと最安だったのでここに決めました。事故はなかったものの、安心感があったので、無駄な心配をしないで旅行ができてよかったです。
Reviewed: October 31, 2019
Excellent customer service, prompt. Clean almost new vehicle. They are now combined with Dollar Rent a car. One office for pick up for both agencies, although physical locations are different. it could be a little confusing.
Reviewed: January 19, 2020
It took a long time because the counter staff continued to ask for additional insurance.
Reviewed: March 7, 2020
We had to go to Dollar location for pickup as no one was working the counter at thrifty so there was a wait. Also we didn’t get a rogue or medium size SUV. They said they didn’t have any and we got a smaller Buick Encore which only held one suitcase. Had to use the back seat for the other which I didn’t like for anyone to see luggage in the car for break in. the staff was friendly an apologetic. No refund for a smaller car.
Reviewed: June 3, 2019
The car hadn’t been cleaned or filled with petrol but apart from that it was fine
Reviewed: April 15, 2019
Didn’t show much interest in giving a good service just take your car and go attitude, wasn’t happy that I paid more to be able to pay Cash in branch and they wouldn’t expect it or that I paid more because they are “in terminal” but actually are not and still required a shuttle to get to them & back.
Reviewed: July 11, 2019
We originally booked a car which was VW Jetta or equivalent, but on the day we were going to be given a Prius which would have been way too small. Luckily, the gentleman offered us a Jeep instead which was perfect. I wonder how we would have been able to fit our luggage into our car if weren't given the Jeep.
Reviewed: July 16, 2019
Apart from the long wait at Honolulu, the process was relatively easy.
Reviewed: March 4, 2020
思ったより社内が狭く、トランクもスーツケース大2個は無理があった。追加保険やアップグレードを勧めてくる。もちろん英語で有料、うんざりする。
Reviewed: March 12, 2020
車輌は、外観にややキズがありましたが、きにはならない程度でした。 装備はなかなか満足、燃費もよく返却時1どの給油ですみ快適なレンタカーライフを送れました。
Reviewed: December 31, 2019
They didn't have car type which i have reserved by easyrentcars. They asked additional Insurance though i told i have thirdparty insurance by easyrentcars.
Reviewed: August 13, 2019
Can always rely on Hertz to give you brand new barely driven cars!
Reviewed: December 27, 2019
upsold on a bigger car but it was a good recommendation due to our party size. could have done a better deal considering this was our second consecutive rental with them.
Reviewed: January 20, 2020
エコノミーを予約していましたが、 サーフボードを持っていたので、チャージ無しでSUVに替えてくれました。 ありがとう！mahalo!
Reviewed: March 20, 2020
Overall it was an easy experience with budget car rentals however was expecting a newer vehicle or similar to the one we originally chose.
Reviewed: January 30, 2020
小さい車を予約していましたが、空きがないということで無償でアップグレードしていただきました。予約のバウチャーを持参しましたが、住所の記載を求められました。時間的なものか、待ち時間はほとんどなく、手続きは借り出しも返却もスムーズ。
Reviewed: December 26, 2019
Yes, the car was as expected. All details were in place for a swift to problem check in, and an equally easy return. Fantastic 10/10, No complaints Nothing could have been better. Thank You
Reviewed: October 16, 2019
The man at the counter tries to sell me insurance without telling... I had to go back once I had the car to cancel insurance...not good process at all!
Reviewed: March 14, 2020
空港から電話をして送迎車を呼ぶのですが海外なので携帯もつながらず公衆電話で連絡するのが大変だった。送迎の時間が決められていれば電話しなくて済んだと思います。 レンタカー会社ですが場所は倉庫です。Google MapでもストリートビューでもYESAWAYとは表示されません。 大手のレンタカー会社とは違って契約時もカウンターではなく立ち話でモバイル端末で説明しサインをしました。追加のオプションを勧められることはなかったです。モバイル端末で処理するので突然のプラン変更、オプション追加は難しいと思います。 雰囲気は本当に大丈夫な会社かと思います。 デポジットは200ドルと高額です。この金額にも不安を感じますが、デポジットの返金は返却時ではなく１週間後だそうです。怪しさはあります。 ただ契約をした担当の人はまじめな方のように思えました。中国系の会社のようです。 Easyrentacarsの紹介でなければ利用しなかったです。 デポジットの返金はまだですが、全額返金されれば次も利用したいです。
Reviewed: January 5, 2020
When we booked the car via the site , when we got the rental place , they didn’t have the type of car we rented . They said it was a smart car which wouldn’t fit 4 agykts let alone luggage! We had to pay extra to get a bigger vechicle which we were unaware of having to do especially when the reservation was for a four door sedan like a Elantra . The windshield wipers didn’t work great and the tire pressure light went on during our travel making it very nerve wrecking during a family trip on an island . Customer service was fine though
Reviewed: May 1, 2018
Like: We purchased a GO Pass from Costco. Great deal. Make sure to call ahead for reservations. Stayed at the Waikiki Pearl, good clean and basic Hotel, great location friendly staff.Easy car rental gave me a free upgrade to a Altima. We went for a surfing lesson at the North shore, Pearl Harbor,Diamond Head, Rain forest, Kualoa Ranch, Ilolani Palace.
Reviewed: November 19, 2019
The car was awesome. We were able to get the car quick and start vacation without any trouble.
Reviewed: October 28, 2019
Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.
Reviewed: November 11, 2019
車の受け取り返却ともにスムーズでした。 車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので１００usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、
Reviewed: August 14, 2019
i was a little worried about my rental because of a bad experience with another company in april. ace was great. the shuttle from the airport was wonderful, the pick up agent was efficient and was quick to get us in an out. the car itself was fine. the drop off was smooth and the shuttle back to the airport was great.
In terminal
Free shuttle bus
Free shuttle bus
In terminal
Walk to counter
In terminal
Free shuttle bus
Car delivery
Walk to counter
Walk to counter
Free shuttle bus
Free shuttle bus
Call for pick-up
Walk to counter
Walk to counter
Free shuttle bus
