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Last updated on: November 26, 2023
187Rental Locations
46Airport Locations
Map View of Car Rental Locations in New York
Budget
8.0/10
PAYLESS
8.2/10
AVIS
8.2/10
Dollar
7.8/10
Thrifty
7.6/10
Hertz
8.5/10
Alamo
9.0/10
ACE
7.5/10
Fox
10.0/10
Advantage
7.6/10
National
9.1/10
Europcar
7.8/10
New York
Reviewed: November 16, 2023
The person who attended to me at pickup was awesome. Very patient and friendly. Left a wonderful impression.
M.Drescher
New York
Reviewed: August 28, 2023
The radio screen didn’t work, kept jumping from station to station was very irritating
D.Tan
New York
Reviewed: December 27, 2022
The supposed free full tank of gas that was indicated in the QEEQ booking was not honoured by the lady at the budget car rental.
H.Nakajo
New York
Reviewed: July 6, 2022
できるだけ安くにと思い,マンハッタンのBudgetで予約しました. Immigrationが長蛇の列で,入国に3時間ほどかかり,レンタカー借り出し予定にしていた時間に間に合わいませんでした.そのため,コンパクトカーを予約していたのですが,遅れたことを理由に,ばかでかいSUVを一日40ドルプラスで借りるように言われ,仕方なく従いました. マンハッタンのブランチへは,地下鉄を降りて15分ほどスーツケースを転がしていかねばならず,猛暑の中,歩くのに疲れました. 返却後は,お土産の荷物も増え,また地下鉄まで歩くのかと辟易し,結局Uberを呼んで空港まで行きました.できるだけ安く,というのは意味がなく,調査不足でした. 次回からは多少料金がかかっても,空港で借りて空港で返却するのが正解だと思いました.
E.Castillo
New York
Reviewed: October 7, 2022
El proceso se realizó con Avis por que estaba cerrado Budget. Me asignaron un vehículo que no estaba disponible y tuve que volver a hacer el proceso.
A.Meo
New York
Reviewed: November 1, 2023
Unfortunately Payless gave me a “pickup car” but I booked a JEEP wrangler or similar SUV”. No exceptions for Payless otherwise I should pay more than double price.
Joris
New York
Reviewed: September 24, 2019
Car exceeded expextation Took a bit longer to get the car than expected.
W.DALEY
New York
Reviewed: July 19, 2019
They lie about the space of the suv and the space for 5 bags was a lie , was very disappointed . 6 of us hardly to fix in the suv it was a very uncomfortable ride to our destination.
New York
Reviewed: March 18, 2020
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
M.Charpentier Ramirez
New York
Reviewed: July 17, 2019
I booked a car for a price and I when I arrived to the counter they charge almost 100 dollars more.I booked a car for a price and I when I arrived to the counter they charge almost 100 dollars more.
P.Mitchell
New York
Reviewed: September 5, 2023
The car was a great size and we were thrilled with it.
Chrystel CONSTANS
New York
Reviewed: August 15, 2023
The car was old, 40000 miles, the seats wera all stainted ( beige garment ), the carpet at the driver's feet was vey used you could see through it Wort rental car I have ever had Though the droving was nice , no use problem
N.Aminu
New York
A.A.
New York
Reviewed: October 10, 2022
There are 2 after rent bookings on my credit card and i dont know why
S.Decontreras
New York
Reviewed: June 30, 2022
Se negaron a entregarme el auto porque el nombre en mi tarjeta de crédito no coincidía exactamente con el nombre en mi licencia de conducir
F.Valappil
New York
New York
M.Witthayanuwat
New York
Reviewed: February 17, 2023
The car exceeded my expectations, easy to pick up and drop off. The counter staff very helpful and nice. This rental car (Dollar) is the best I've ever rented.
GS
New York
Reviewed: January 11, 2023
car received was the actual car I booked - same make and model! This is rare nowadays and good to see. Staff did not try to upsell me any unwanted extras.
R.Melo
New York
d. g. deptuch
New York
Reviewed: July 28, 2023
The car was comfy and clean. Compatible with iPhone
B.Mun
New York
Reviewed: March 21, 2023
Max and Chris at the JFK rental car were amazing. So friendly with customer.
New York
Reviewed: October 11, 2022
The car was perfect, also pick-up and drop-off. I only got ¨fucked¨ on the easytag, she told me I needed it but at the end only passed one tollport where I could have paid the 1,5 dollar and done. Now I was charged more then 200 dollars, sad.
Chip Bridges
New York
Reviewed: October 11, 2022
The whole process was very friendly and professional.
New York
Eunseok Jeon
New York
Reviewed: January 5, 2023
we got a free larger SUV, a very nice SUV for snow riding we loved the vehicle.
H.Ly
New York
New York
Murtaza Jaffri
New York
Reviewed: October 31, 2021
Car was good, everything was fine, but i was given a damage car, its bumper was cracked, and at time of drop off they pointed it out
J.Flores
New York
Reviewed: June 25, 2021
The use of ezpass its too expensive. I paid 51 bucks for a toll of 16. Even when I not activate ezpass. The car was very good, but not as close as advertised. You gave me a Kia Sorento, when the contract said Nissan Pathfinder.
G.Matos
New York
M.Beer
New York
Reviewed: August 25, 2022
Superb location, service and vehicle. Faultless service and a really excellent experience.
henry
New York
Reviewed: August 9, 2021
El auto fue una subaru outback muy economica y de buen espacio, aunque me interesaba una jeep, fue una mejor elección, excelente atención cuando me entregaron el carro.
I.Getter
New York
Reviewed: January 10, 2020
Very good cars! Excellent prices NO HOLD ON THE CARD Best service Ever
T.Bereczki
New York
Reviewed: January 2, 2020
Had to replace 3 cars since the brake was not working than I had a broken tyre.
M.NELSON
New York
Reviewed: November 23, 2022
The attendant offered a smaller car than the one that I reserved. The attendant wanted me to purchase insurance, although I purchased the insurance online. He said it was because I reserved it throug1h a third party.
New York
G.Baca
New York
Reviewed: June 15, 2022
I doubt I can call ACE a business because it feels more like a racket. I was forced or deceived to purchase additional insurance coverage, despite the fact that I had already purchased liability insurance from Qeeq. Furthermore, I dropped the vehicle 1 hour after the requested time. I was told that there is 30min I tried to gain sympathy of the staff. They were very adamant and say they have nothing to do against the system and they even add 30 min more to my arrival time because I had to use their toilet before I sign the drop off (the vehicle was already in their possession). They charged me a whole additional day, even with full insurance. I only realized this once I have received the invoice at the airport. I think they waited for me to leave the premises so I would not have the opportunity to complain. Really a bad experience and I felt I was scammed.
C G
New York
Reviewed: January 28, 2022
I ordered a car from JFK and I had no idea that it's not located at the rental area, instead I had to take a shuttle. Unfortunatily I had no idea that the office is closed at night, it opens only at 8:00 AM, and I arrived there at 7:00 AM, and I needed to wait for an hour, there was also no telephone to talk before the opening hours.
D.Flavell
New York
Reviewed: January 21, 2020
No issues on collection. Nice car, fitted the bill. Easy drop off.
J.Mushlin
New York
Reviewed: December 12, 2019
The vehicle exterior was extremely dirty. This made visibility from both the front and rear windscreen more challenging that it should have done. I am 51-years old and have rented vehicles many times in my life but this is the dirtiest car I have ever had (I did not see this when collecting the vehicle as it was dark). The inside was acceptable although the back seat had a few minor stains. The collection process was acceptable but took a little longer than I would have liked. Also, I was not happy that I was not allowed to use a US credit card for guarantee purposes on the basis that we had CDW included in the booking. This meant my UK current account had to receive an actual debit and subsequent recredit at the conclusion of the rental. Lastly, I would have preferred the collection and dropoff point to be in a covered facility than on the roof of the Hertz operation. It was raining hard when we returned the vehicle.
E.Aime
New York
New York
Reviewed: October 15, 2019
When I arrived on time to pick up my rental, Advantage did not have any cars. Instead I was told that there was a two hour "waiting list" and that they would call me when a car was available. The staff was nice during what I'm sure was a frustrating day for them, but ultimately Advantage failed at the one thing I counted on them to do: give me a car that I had reserved (and prepaid for!).
L.Guiotto
New York
Reviewed: November 20, 2019
It was very easy to pick up of car and also to drop off. In this moment the best rental car, in my brief experience!
H.ALress
New York
Reviewed: September 4, 2019
The front desk staff upgrade my reservation to bigger car and they told me the car is Ford Explorer or Nissan pathfinders but when I went outside the lady she gave me small SUV.
New York
Reviewed: June 25, 2019
National asked me a voucher. Why? I had a mail confirmation of the booking. That’s all.
F.Costa
New York
Reviewed: August 26, 2019
O carro alugado não foi o carro contratado (aluguei um sonata ou similar e me deram um elantra). Além disto o carro estava batido, o que me tomou tempo na devolução.
N.Gardner
New York
Reviewed: September 10, 2018
Like: All staff I interacted with were affable and generous. I felt well informed and well taken care of. What I appreciated was understanding why things were taking so long: the staff focussed on the customer care and went into detail when answering questions and helping customers make the right choices. I was happy with the way that Geneva handled my query; I felt like I was the only customer in the room -- unrushed and highly valued.
Dislike: I had not anticipated close to 1.5 hours from queue to driving off with the car. If I had known this, I would have built this into my schedule and my 7 year old daughter was tired from flying and very fed up. Moreover it had a knock on-effect on my next appointment to collect a key from the air bnb accommodation contact, so I had a lot of apologising to do.
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