10 Car Rental Brands in New York, New York, United States

Reviewed: May 28, 2020

THE DESK PERSON WAS VERY CLEAN AND RESPECTFUL OF SOCIAL DISTANCING VERY WELL. THE CAR WAS SPOTLESS!

Reviewed: March 5, 2020

The experience was good

Reviewed: March 3, 2020

I was given a faulty car my case # Case # 0200064194 , i was unsafe on the road for the whole one and i requested to get compensate for this 28 hours . Also my 200$ is been blocked by the dollar office please release them.

Reviewed: January 28, 2020

Good service.

Reviewed: January 13, 2020

Car was good, we did not get jeep but Hyundai Santafe. We asked dollar for a 1 hour courtesy extension for drop off but they refused.

Reviewed: May 25, 2020

I am ordered full size care but get minivan.

Reviewed: March 23, 2020

They gave me a small SUV when I paid for mid SUV. Also charged me excessive amount for toll when I paid on every station that accepted the toll cash

Reviewed: January 23, 2020

Encantada con el servicio!

Reviewed: October 3, 2019

The seat was extremely comfortable

Reviewed: February 3, 2020

Thrifty has a good staff, they aren't insist too much for selling any other options. You feel free.

Reviewed: April 25, 2020

Difícil llegar a recoger el vehículo, muy sucios por dentro. No me gusta la política de la empresa de cobrar los peajes 15 días después, deberían ser inmediatos.

Reviewed: March 5, 2020

The SUV had some minor scratches all over but it was great on gas mileage and clean inside.

Reviewed: March 3, 2020

All was well

Reviewed: February 25, 2020

The car wasn't that clean. The wipers were dry and did not wipe the window as they should, it's winter time and it should have checked before hand me the car, in addition, the wiper fluid tank was empty. When went back to Budget for the wipers, they wanted to change my car to a huge pickup truck!! Pickup truck is not the car you want in Manhattan, New York... When I refused to take the pickup truck, they told me I can buy and change the wipers by myself and keep to receipt and I'll get the money back when returning the car. So I wasted 3 hours of my vacation time and got new wipers and wiper fluid, kept the receipt but when returned my car, Budget refused to give me the 7 dollars back (wiper blade + fluid from Walmart). It's not about the money - it's about the disrespect you have for customers, I am very disappointed - Will NEVER rent anything again from Budget!

Reviewed: March 11, 2020

El vehículo es muy espacioso y económico! El personal fue muy amable.

Reviewed: March 25, 2020

Excelente servicio. Gracias

Reviewed: January 8, 2020

El personal del mostrador un poco más amable y que hablen español.

Reviewed: December 25, 2019

Does it take time to return my deposit because my booking is different from the amount paid by Hertz?

Reviewed: November 1, 2019

exceed my expectations

Reviewed: August 22, 2019

Good pick up and drop off. No issues with car. Counter staff did try to sell upgrade but were polite enough. Should have taken up full to empty offer as finding pump and filling up at JFK was not that easy when rushing around. Fuel economy was very poor on car. Took car to Canada and even though paid for vehicle toll per day stuck with bill afterwards for Canadian toll. Should have been advised accordingly as asked twice about this at counter

Reviewed: March 18, 2020

TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....

Reviewed: July 19, 2019

They lie about the space of the suv and the space for 5 bags was a lie , was very disappointed . 6 of us hardly to fix in the suv it was a very uncomfortable ride to our destination.

Reviewed: July 17, 2019

I booked a car for a price and I when I arrived to the counter they charge almost 100 dollars more.I booked a car for a price and I when I arrived to the counter they charge almost 100 dollars more.

Reviewed: June 21, 2019

The driver’s side floor carpet was torn, my shoe heel kept getting stuck in the fragment of the tattered carpet... could’ve been contributed to accident if I weren’t a conscientious driver.

Reviewed: September 24, 2019

Car exceeded expextation Took a bit longer to get the car than expected.

Reviewed: January 31, 2020

AVIS provided an old Jeep instead of a Ford Escape as I booked. Similar, but the price should be different. The condition of the car is acceptable, but lower than our expectation. The counter stuff looks like not happy to serve.

Reviewed: December 10, 2019

El único inconveniente que tuvimos es que los asientos de los pasajeros no tenían reposa cabezas y para un viaje tan largo es muy molesto además del peligro que conlleva ante un accidente. Por todo lo demás, perfecto.

Reviewed: September 8, 2019

The car size we booked was unavailable. We were given an oversized passenger van which was way to large for our needs, difficult to park and drive. Not very happy.

Reviewed: September 6, 2019

Poor service at counter staff. They asked us to pay 15$ than intended. Nobody could explain why, this is not acceptable

Reviewed: August 7, 2019

No problem in finding pick up point. A bit slow in actually getting served but overall pleased with the deal. Car very good with simply ,quick and easy drop off.

Reviewed: January 21, 2020

No issues on collection. Nice car, fitted the bill. Easy drop off.

Reviewed: November 27, 2019

Yes it was

Reviewed: November 20, 2019

It was very easy to pick up of car and also to drop off. In this moment the best rental car, in my brief experience!

Reviewed: December 12, 2019

The vehicle exterior was extremely dirty. This made visibility from both the front and rear windscreen more challenging that it should have done. I am 51-years old and have rented vehicles many times in my life but this is the dirtiest car I have ever had (I did not see this when collecting the vehicle as it was dark). The inside was acceptable although the back seat had a few minor stains. The collection process was acceptable but took a little longer than I would have liked. Also, I was not happy that I was not allowed to use a US credit card for guarantee purposes on the basis that we had CDW included in the booking. This meant my UK current account had to receive an actual debit and subsequent recredit at the conclusion of the rental. Lastly, I would have preferred the collection and dropoff point to be in a covered facility than on the roof of the Hertz operation. It was raining hard when we returned the vehicle.

Reviewed: October 15, 2019

When I arrived on time to pick up my rental, Advantage did not have any cars. Instead I was told that there was a two hour "waiting list" and that they would call me when a car was available. The staff was nice during what I'm sure was a frustrating day for them, but ultimately Advantage failed at the one thing I counted on them to do: give me a car that I had reserved (and prepaid for!).

Reviewed: January 10, 2020

Very good cars! Excellent prices NO HOLD ON THE CARD Best service Ever

Reviewed: December 6, 2019

The size of the SUV was more than what I had initially bargained for and for that I was happy. The Ford Explorer had a lot of driver assisted features that made my commutes more safer as well. The only drawback was that they didn't provide a snow scraper as other had done in the past to assist me with cleaning off the vehicle after a snowfall.

Reviewed: December 13, 2019

I have got an upgradem to a film size SUV, which was just great for the money I paid.

Reviewed: November 4, 2019

Super as always!

Reviewed: January 2, 2020

Had to replace 3 cars since the brake was not working than I had a broken tyre.

Reviewed: September 4, 2019

The front desk staff upgrade my reservation to bigger car and they told me the car is Ford Explorer or Nissan pathfinders but when I went outside the lady she gave me small SUV.

Reviewed: June 25, 2019

National asked me a voucher. Why? I had a mail confirmation of the booking. That’s all.

Reviewed: August 26, 2019

O carro alugado não foi o carro contratado (aluguei um sonata ou similar e me deram um elantra). Além disto o carro estava batido, o que me tomou tempo na devolução.

Reviewed: September 10, 2018

Like: All staff I interacted with were affable and generous. I felt well informed and well taken care of. What I appreciated was understanding why things were taking so long: the staff focussed on the customer care and went into detail when answering questions and helping customers make the right choices. I was happy with the way that Geneva handled my query; I felt like I was the only customer in the room -- unrushed and highly valued.
Dislike: I had not anticipated close to 1.5 hours from queue to driving off with the car. If I had known this, I would have built this into my schedule and my 7 year old daughter was tired from flying and very fed up. Moreover it had a knock on-effect on my next appointment to collect a key from the air bnb accommodation contact, so I had a lot of apologising to do.