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Last updated on: April 6, 2020
122Rental Locations
34Airport Locations
Map View of Car Rental Locations in New York
Alamo
9.5/10
AVIS
8.9/10
National
8.9/10
Dollar
8.1/10
Thrifty
8.0/10
Budget
8.6/10
Europcar
6.9/10
Advantage
7.9/10
Hertz
8.9/10
PAYLESS
8.4/10
Reviewed: January 10, 2020
Very good cars! Excellent prices NO HOLD ON THE CARD Best service Ever
Reviewed: January 2, 2020
Had to replace 3 cars since the brake was not working than I had a broken tyre.
Reviewed: December 13, 2019
I have got an upgradem to a film size SUV, which was just great for the money I paid.
Reviewed: December 6, 2019
The size of the SUV was more than what I had initially bargained for and for that I was happy. The Ford Explorer had a lot of driver assisted features that made my commutes more safer as well. The only drawback was that they didn't provide a snow scraper as other had done in the past to assist me with cleaning off the vehicle after a snowfall.
Reviewed: January 31, 2020
AVIS provided an old Jeep instead of a Ford Escape as I booked. Similar, but the price should be different. The condition of the car is acceptable, but lower than our expectation. The counter stuff looks like not happy to serve.
Reviewed: December 10, 2019
El único inconveniente que tuvimos es que los asientos de los pasajeros no tenían reposa cabezas y para un viaje tan largo es muy molesto además del peligro que conlleva ante un accidente. Por todo lo demás, perfecto.
Reviewed: September 8, 2019
The car size we booked was unavailable. We were given an oversized passenger van which was way to large for our needs, difficult to park and drive. Not very happy.
Reviewed: August 7, 2019
No problem in finding pick up point. A bit slow in actually getting served but overall pleased with the deal. Car very good with simply ,quick and easy drop off.
Reviewed: September 6, 2019
Poor service at counter staff. They asked us to pay 15$ than intended. Nobody could explain why, this is not acceptable
Reviewed: September 4, 2019
The front desk staff upgrade my reservation to bigger car and they told me the car is Ford Explorer or Nissan pathfinders but when I went outside the lady she gave me small SUV.
Reviewed: June 25, 2019
National asked me a voucher. Why? I had a mail confirmation of the booking. That’s all.
Reviewed: March 3, 2020
I was given a faulty car my case # Case # 0200064194 , i was unsafe on the road for the whole one and i requested to get compensate for this 28 hours . Also my 200$ is been blocked by the dollar office please release them.
Reviewed: January 13, 2020
Car was good, we did not get jeep but Hyundai Santafe. We asked dollar for a 1 hour courtesy extension for drop off but they refused.
Reviewed: December 11, 2019
The staff I encountered in this location (e 22nd st, New York) were so nice and helpful.. we arrived an hour early to collect the car but it was ready for us without delay or any hassle. The lady’s at the reception desk were good fun and we most helpful when we collected it as were the staff on our return.
Reviewed: March 23, 2020
They gave me a small SUV when I paid for mid SUV. Also charged me excessive amount for toll when I paid on every station that accepted the toll cash
Reviewed: February 3, 2020
Thrifty has a good staff, they aren't insist too much for selling any other options. You feel free.
Reviewed: September 21, 2019
The staff was very rude, tries to sneak in insurance without explaining and was hostiek when confronted. Will never rent from this location.
Reviewed: March 11, 2020
El vehículo es muy espacioso y económico! El personal fue muy amable.
Reviewed: March 5, 2020
The SUV had some minor scratches all over but it was great on gas mileage and clean inside.
Reviewed: February 11, 2020
There ware some issues, car was not very clean.
Reviewed: February 25, 2020
The car wasn't that clean. The wipers were dry and did not wipe the window as they should, it's winter time and it should have checked before hand me the car, in addition, the wiper fluid tank was empty. When went back to Budget for the wipers, they wanted to change my car to a huge pickup truck!! Pickup truck is not the car you want in Manhattan, New York... When I refused to take the pickup truck, they told me I can buy and change the wipers by myself and keep to receipt and I'll get the money back when returning the car. So I wasted 3 hours of my vacation time and got new wipers and wiper fluid, kept the receipt but when returned my car, Budget refused to give me the 7 dollars back (wiper blade + fluid from Walmart). It's not about the money - it's about the disrespect you have for customers, I am very disappointed - Will NEVER rent anything again from Budget!
Reviewed: August 26, 2019
O carro alugado não foi o carro contratado (aluguei um sonata ou similar e me deram um elantra). Além disto o carro estava batido, o que me tomou tempo na devolução.
Reviewed: September 10, 2018
Like: All staff I interacted with were affable and generous. I felt well informed and well taken care of. What I appreciated was understanding why things were taking so long: the staff focussed on the customer care and went into detail when answering questions and helping customers make the right choices. I was happy with the way that Geneva handled my query; I felt like I was the only customer in the room -- unrushed and highly valued.
Dislike: I had not anticipated close to 1.5 hours from queue to driving off with the car. If I had known this, I would have built this into my schedule and my 7 year old daughter was tired from flying and very fed up. Moreover it had a knock on-effect on my next appointment to collect a key from the air bnb accommodation contact, so I had a lot of apologising to do.
Reviewed: January 21, 2020
No issues on collection. Nice car, fitted the bill. Easy drop off.
Reviewed: December 12, 2019
The vehicle exterior was extremely dirty. This made visibility from both the front and rear windscreen more challenging that it should have done. I am 51-years old and have rented vehicles many times in my life but this is the dirtiest car I have ever had (I did not see this when collecting the vehicle as it was dark). The inside was acceptable although the back seat had a few minor stains. The collection process was acceptable but took a little longer than I would have liked. Also, I was not happy that I was not allowed to use a US credit card for guarantee purposes on the basis that we had CDW included in the booking. This meant my UK current account had to receive an actual debit and subsequent recredit at the conclusion of the rental. Lastly, I would have preferred the collection and dropoff point to be in a covered facility than on the roof of the Hertz operation. It was raining hard when we returned the vehicle.
Reviewed: November 20, 2019
It was very easy to pick up of car and also to drop off. In this moment the best rental car, in my brief experience!
Reviewed: October 15, 2019
When I arrived on time to pick up my rental, Advantage did not have any cars. Instead I was told that there was a two hour "waiting list" and that they would call me when a car was available. The staff was nice during what I'm sure was a frustrating day for them, but ultimately Advantage failed at the one thing I counted on them to do: give me a car that I had reserved (and prepaid for!).
Reviewed: August 22, 2019
Good pick up and drop off. No issues with car. Counter staff did try to sell upgrade but were polite enough. Should have taken up full to empty offer as finding pump and filling up at JFK was not that easy when rushing around. Fuel economy was very poor on car. Took car to Canada and even though paid for vehicle toll per day stuck with bill afterwards for Canadian toll. Should have been advised accordingly as asked twice about this at counter
Reviewed: December 25, 2019
Does it take time to return my deposit because my booking is different from the amount paid by Hertz?
Reviewed: January 8, 2020
El personal del mostrador un poco más amable y que hablen español.
Reviewed: March 18, 2020
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
Reviewed: July 17, 2019
I booked a car for a price and I when I arrived to the counter they charge almost 100 dollars more.I booked a car for a price and I when I arrived to the counter they charge almost 100 dollars more.
Reviewed: June 21, 2019
The driver’s side floor carpet was torn, my shoe heel kept getting stuck in the fragment of the tattered carpet... could’ve been contributed to accident if I weren’t a conscientious driver.
Reviewed: July 19, 2019
They lie about the space of the suv and the space for 5 bags was a lie , was very disappointed . 6 of us hardly to fix in the suv it was a very uncomfortable ride to our destination.
Reviewed: September 24, 2019
Car exceeded expextation Took a bit longer to get the car than expected.
Airport light rail
Airport light rail
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Free shuttle bus
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Walk to counter
Walk to counter
In terminal
In terminal
In terminal
Airport light rail
Walk to counter
Airport light rail
Walk to counter
Airport light rail
