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Live chat Email us Service Code: 5299415062
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5299415062
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Fox rentals confusion over vehicle class and insurance at pick up location.

Reviewed: Mon, Jun 13, 2022
About FOX RENT A CAR: 9.0 /10
Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.
About QEEQ: 10.0 /10
Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. We will forward your complaint to our supplier and require them to improve. The AXA insurance is not provided by FOX so it will not be showing in their system. Please rest assure that it provides comprehensive coverage for you. Thank you for your understanding.
Standard | Ford Mustang 4 Doors or similar

Relevant Reviews on FOX RENT A CAR LAS VEGAS AIRPORT

Kelvin

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Sun, Feb 27, 2022
“Great value. Pick up took too long at Fox but overall worth it for the price. Will book again. Thank”
About FOX RENT A CAR: 8.0 /10
Jessica at counter on pick up was fantastic. But the time it took to get the car was way too long.
About QEEQ: 10.0 /10
Great site. Thanks.

C.DuPuie

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Mon, Jan 13, 2020
“Easy”
About FOX RENT A CAR: 8.7 /10
I requested a small compact car, but they were out. I was given a bigger suv, with a much larger gas tank. The millage wasn’t good. I wish I would’ve gotten the little car.
About QEEQ: 10.0 /10

F.Salamon

View more >
Full Size | Toyota Camry or similar
Reviewed: Thu, Nov 21, 2019
About FOX RENT A CAR: 9.3 /10
Rather long wait to pick up car---but great rental rate and helpful staff!
About QEEQ: 10.0 /10

W.Dryden

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Full Size | Toyota Camry or similar
Reviewed: Tue, Oct 15, 2019
“Excellent”
About FOX RENT A CAR: 9.7 /10
Fox car rental staff were very helpful and friendly .
About QEEQ: 10.0 /10
Easyrentcars.com was easy to use and very good to deal with.

View more >
Full Size | Toyota Camry or similar
Reviewed: Tue, Jun 4, 2019
“Car pick up took 1 hour and 55 minutes and it took 30 minutes more to Understand how to operate it.”
About FOX RENT A CAR: 8.3 /10
Took over an hour standing in line to get to agent, then 25 minutes with agent. Toyota or other full size I reserved not available so I was offered an SUV which I didn’t want. Had to find the Manager to finally get a Ford; this took 20 more minutes. On leaving the Las Vegas agency, check out person could not explain how to use speed control, head lights, adjust the mirrors, open gas door, etc; I had to pull to the side of the road and read the manual.
About QEEQ: 10.0 /10

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