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Last updated on: October 8, 2024
61Rental Locations
16Airport Locations
Map View of Car Rental Locations in Atlanta
AVIS
7.4/10
ACE
9.0/10
Hertz
8.9/10
Europcar
7.9/10
Alamo
9.1/10
Dollar
7.5/10
Routes
7.0/10
Thrifty
7.0/10
Budget
9.0/10
National
9.0/10
E-Z RENT-A-CAR
9.3/10
Advantage
6.7/10
Reviewed: September 15, 2024
I waited for two hours to get the car. This was the craziest thing whcih made me miss a meeting
Reviewed: July 7, 2024
Avis Agentin hat ohne Zustimmung und Information kostenpflichtige Optionen hinzugefügt obwohl klar keine Optionen gewünscht wurden! Wurde versehentlich bei Check-out übersehen und unwissentlich zugestimmt. Sehr ärgerlich.
Reviewed: January 22, 2023
I booked a car from SIXTY for 10 AM and provided my flight number, but the flight was delayed. When I arrived at 10:45, the staff was packing up and refused to help. I found the manager who simply said it was after hours and they couldn't assist. I called the rental support and they were also unable to help, even insisted on a minor detail and refused to budge. I had to rent from another company at a higher price. The next morning, I tried to rent again but was told there were no cars available. I had to pay an extra $25 per day for a BMW. Although I had already paid for 4 days, they placed a $500 pre-authorization hold. A very bad experience.
Reviewed: October 18, 2022
I had to terminate my trip 4 days early because my mother passed away and I had to return to the UK. I was told by the member of staff on returning the car that I would get a refund for the unused portion but that has not happened. This is disappointing.
Reviewed: August 13, 2024
Se intento llamar a servicio al cliente en varias ocasiones. Nunca se obtuvo respuesta. Desde mi punto de vista, ofrecer la renta de un vehículo, sin ningún tipo de seguro, me parece un poco engañoso; puesto que, al momento, de retirar el vehículo, el cliente es forzado a tener que contratar algún tipo de seguro, de no tener uno particular. El monto de la renta termino siendo el doble de lo ya pagado por el vehículo.
Reviewed: June 24, 2024
Very satisfied with the car rental company's service.
Reviewed: March 29, 2024
Excellent service. ATL is very crowded, but lesser-known car rental brands have shorter lines. Plus, they gave me the exact car I reserved, not a similar model.
Reviewed: September 24, 2019
Counter staff is bad. She led me over- charge. Up-sell of insurance
Reviewed: March 8, 2020
Great service, easy check in, and I got to select my vehicle. All staff were extremely friendly. The worst part was the placement of the car rental services/difficulty getting there, at both the Atlanta airport and the Pensacola airports, however this is not a reflection on Alamo and its fantastic customer service as all other car rental services were in the same location.
Reviewed: April 23, 2019
The Alamo offline pick-up and return process is straightforward and the staff is friendly, with no cumbersome procedures. The high online ratings match the service we experienced. We booked a Chrysler 200 online but got a Nissan Altima; the young guy at the counter recommended a daily $6 upgrade.
Reviewed: May 13, 2024
Very easy to find, take the subway from the airport. Very quick!
Reviewed: April 27, 2024
There were huge queues when picking up the car, which took 5 hours. The first car had issues the next day as the key battery was dead. It took 6 hours to get a replacement, and the replacement car was of a lower grade. Basically, I paid for a high-grade car but got a low-grade one.
Reviewed: March 20, 2021
We waited little over 3 hrs to get the vehicle. Worst experience ever. Please do not take over bookings if you do not have enough staff and vehicles. It was our spring break and kids got really tired waiting to get car. Several customers were waiting and staff at the counter was rude to customers saying they have ling wait and we can get refund and go to another provider if we want. Never ever will use Dollar rentals
Reviewed: March 6, 2024
I didn't like having to pay for insurance up charges, because I didn't have proof of insurance on my person! That wasn't fair at all!!!!!!
Reviewed: July 21, 2020
Car was clean on outside but I had to take trash that was in the back of the vehicle. Fluid level should be checked during turn-in.
Reviewed: November 20, 2019
Confused at first where to get shuttle but airport staff helpful and shuttle was waiting when I got there very pleased
Reviewed: November 3, 2019
Bad. They charged twice the amount I initially paid on the platform. The payment on the platform was already higher!
Reviewed: October 11, 2019
Very good service and to my expectation , the staff was little slow to process the paper work.
Reviewed: July 25, 2019
They didn’t have any cars available. So we didn’t get the car we paid for.
Reviewed: June 26, 2019
The car was good and met my expectations. Service was fine at the counter.
Reviewed: June 13, 2019
you should try to give your employees some customer service training. giving attitude to customers who have been waiting in line for over 60 mins after long travel days is probably not a good idea to get repeated customers. just to avoid this next time i wouldn't mind paying someone else extra $10 a day rater then dealing with your shitty staff
Reviewed: April 11, 2019
No cd player was very disappointing. Every car I've ever rented had one.
Reviewed: April 8, 2022
Counter staff was helpful once I had a mask. Unfortunately they couldn't provide one and it added an extra 60 minutes to get the car
Reviewed: July 12, 2019
We had reserved a car, when we were checked in a car was not available for at least another 30-45 minutes. We did not want to wait the additional time. The only vehicle available was a truck. The first truck we got there was a low tire. They said that it would take a bit to fix that so they gave us another truck. Having not driven a truck a lot, it took so getting use to. This truck ran great. The shock came when we filled up the tank. It cost $62 to fill it. There was a reason we wanted a car.
Reviewed: February 19, 2020
Car was almost new and had all the latest features which made the drive quite enjoyable
Reviewed: January 23, 2020
It’s was abit better this time because someone helped me. Atlanta is a big Airport, without help, no one can find their way out.
Reviewed: January 16, 2020
I requested an economy car like a Toyota Corolla but got stuck with a van. This is the second time I got stuck with an SUV
Reviewed: July 16, 2019
After arriving at the counter, I was informed there was a $20/day charge for a local rental. Unexpected. Then I was told there was a a 30 minute wait for an available vehicle, and I was the third customer waiting. I eventually given an upgrade from Advantage.
Reviewed: August 15, 2019
The car was roomy enough to put in my husband's wheelchair and his walker in the back seat. It was very hot yet the air conditioner cooled off the car quickly. We arrived around one in the morning and the staff was courteous and helpful. It took longer for me to get everything loaded in the car and get my handicapped husband situated. The staff patiently waited to open up the gate.
Reviewed: June 24, 2019
Our tire light came on. Al. The tires should be checked before sending cars out.
Reviewed: May 22, 2019
Ended up paying charges that are unanticipated. at return, advantage representative was very rude throughout the whole process, and when she was done, she just walked away without even mentioning that the process was over.
Reviewed: January 25, 2019
When we returned the vehicle, initially there was no one around to accept our vehicle when we arrived.
Reviewed: April 13, 2019
The car was bigger than I'd bargained for and in excellent condition. The only slight problem was that the driver's seat smelled strongly of men's cologne. The guys behind the counter and at checkout were all very nice and extremely helpful.
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