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Last updated on: May 20, 2022
46Rental Locations
13Airport Locations
Map View of Car Rental Locations in Atlanta
Dollar
8.2/10
Alamo
9.2/10
Europcar
7.8/10
Thrifty
6.6/10
Advantage
7.3/10
Budget
9.0/10
Routes
7.5/10
AVIS
8.4/10
National
9.0/10
Hertz
9.4/10
E-Z RENT-A-CAR
9.3/10
Reviewed: March 20, 2021
We waited little over 3 hrs to get the vehicle. Worst experience ever. Please do not take over bookings if you do not have enough staff and vehicles. It was our spring break and kids got really tired waiting to get car. Several customers were waiting and staff at the counter was rude to customers saying they have ling wait and we can get refund and go to another provider if we want. Never ever will use Dollar rentals
Reviewed: February 24, 2020
The optionson the mid size SUV were limited. There were 2 vehicles that fit the description in my opinion and neither had keys. The others were merely hatchbacks but according to Dollar were part of the same group. We complained and were given the next group up. Happy in the end.
Reviewed: September 29, 2019
Staff tired my card my bank did not allow the payment. I called my bank they said i can try again they will authorise it now, but staff at counter said he can not do it for next 24 hrs as this is system restriction of Dollar that it will not allow the same card to be used till 24hrs are lapsed. He advised to get a car from next counter. I was waiting and he went off duty during this time I went to the counter and next person processed and used the same card. the first person did not even try again despite my frequent requests.
Reviewed: March 8, 2020
Great service, easy check in, and I got to select my vehicle. All staff were extremely friendly. The worst part was the placement of the car rental services/difficulty getting there, at both the Atlanta airport and the Pensacola airports, however this is not a reflection on Alamo and its fantastic customer service as all other car rental services were in the same location.
Reviewed: May 30, 2018
Like: The ease of picking up the rental car by using that kiosk, made it a breeze. No lines no wait which was great.
Reviewed: October 17, 2017
Like: Good, new, low mileage vehicle
Dislike: Being offered upsell when a larger vehicle was to be offered anyway.
Check out assistant added on an unwanted Sat Nav Device charge when exiting the car park. Only noticed this on my credit card statement during the holiday. Had the charge removed promptly on returning the car.
Reviewed: September 24, 2019
Counter staff is bad. She led me over- charge. Up-sell of insurance
Reviewed: March 13, 2019
Was not through Europcar who I used once before and never had a problem with. This trip was through ADVANTAGE, who is a disgrace.
Reviewed: July 25, 2019
They didn’t have any cars available. So we didn’t get the car we paid for.
Reviewed: June 26, 2019
The car was good and met my expectations. Service was fine at the counter.
Reviewed: June 13, 2019
you should try to give your employees some customer service training. giving attitude to customers who have been waiting in line for over 60 mins after long travel days is probably not a good idea to get repeated customers. just to avoid this next time i wouldn't mind paying someone else extra $10 a day rater then dealing with your shitty staff
Reviewed: April 11, 2019
No cd player was very disappointing. Every car I've ever rented had one.
Reviewed: August 15, 2019
The car was roomy enough to put in my husband's wheelchair and his walker in the back seat. It was very hot yet the air conditioner cooled off the car quickly. We arrived around one in the morning and the staff was courteous and helpful. It took longer for me to get everything loaded in the car and get my handicapped husband situated. The staff patiently waited to open up the gate.
Reviewed: June 24, 2019
Our tire light came on. Al. The tires should be checked before sending cars out.
Reviewed: May 22, 2019
Ended up paying charges that are unanticipated. at return, advantage representative was very rude throughout the whole process, and when she was done, she just walked away without even mentioning that the process was over.
Reviewed: April 13, 2019
The car was bigger than I'd bargained for and in excellent condition. The only slight problem was that the driver's seat smelled strongly of men's cologne. The guys behind the counter and at checkout were all very nice and extremely helpful.
Reviewed: January 25, 2019
When we returned the vehicle, initially there was no one around to accept our vehicle when we arrived.
Reviewed: April 8, 2022
Counter staff was helpful once I had a mask. Unfortunately they couldn't provide one and it added an extra 60 minutes to get the car
Reviewed: July 12, 2019
We had reserved a car, when we were checked in a car was not available for at least another 30-45 minutes. We did not want to wait the additional time. The only vehicle available was a truck. The first truck we got there was a low tire. They said that it would take a bit to fix that so they gave us another truck. Having not driven a truck a lot, it took so getting use to. This truck ran great. The shock came when we filled up the tank. It cost $62 to fill it. There was a reason we wanted a car.
Reviewed: July 21, 2020
Car was clean on outside but I had to take trash that was in the back of the vehicle. Fluid level should be checked during turn-in.
Reviewed: November 20, 2019
Confused at first where to get shuttle but airport staff helpful and shuttle was waiting when I got there very pleased
Reviewed: October 11, 2019
Very good service and to my expectation , the staff was little slow to process the paper work.
Reviewed: August 22, 2019
Everyone was happy and helpful especially when we had to return the car after a person vandalized 12 cars along with ours in the Hotel parking lot
Reviewed: August 15, 2019
No no no Not doing at again Terrible experience I had to pick up árbol 8 and when I called they close at 8
Reviewed: September 25, 2019
Waited for over 45 mts for the car, no one to hand over car, no one to inspect,car had cigarette smell, When I was billed I was charged more than what I had booked. Car had check engine light going on and off
Reviewed: September 7, 2019
Option to upgrade to volvo xc60 for $21 extra. Excellent car.
Reviewed: February 19, 2020
Car was almost new and had all the latest features which made the drive quite enjoyable
Reviewed: January 14, 2019
Drop off at Atlanta a bit confusing as the Hertz drop off it separate from all the other drop offs
Reviewed: August 23, 2018
Like: This rental went off with a hitch. I got a great deal, the car in the picture was the car that i got(no bait and switch), over all one of the best rental experiences I've ever had!
Dislike: Nothing
Reviewed: July 31, 2018
Like: Good experience
Dislike: I have not received my invoice
Reviewed: January 23, 2020
It’s was abit better this time because someone helped me. Atlanta is a big Airport, without help, no one can find their way out.
Reviewed: January 16, 2020
I requested an economy car like a Toyota Corolla but got stuck with a van. This is the second time I got stuck with an SUV
Reviewed: July 16, 2019
After arriving at the counter, I was informed there was a $20/day charge for a local rental. Unexpected. Then I was told there was a a 30 minute wait for an available vehicle, and I was the third customer waiting. I eventually given an upgrade from Advantage.
