EASIRENT CAR RENTAL REVIEWS

Great service yet again from the Easirent team

Smooth service all the way through as usual

A1

Was not told I would need copy of my auto insurance declaration page in advance—I had only copied my proof of insurance card . They tried to charge me an extra $22/day for collision insurance that I had. Was able to get hold of my insurance magenta who told them I had collision coverage. But this took a lot of time. I will never use this company again. Also has tank was only 1/2 full.

After a long haul flight arriving at night, I was kept waiting in an empty waiting room for almost 1 hour. When I eventually got served and was handed the EasiRent paperwork, the man informed me that EasiRent had to hold a "blocking fee" of GBP1,500 on my credit car in case of an accident. I told him I had paid additional fee for nil excess and I even showed him the paperwork but he still insisted on this fee. I was basically told that if I did not agree to the fee, then I would not be allowed a vehicle. I had no option but to agree, as I needed the car to drive a further 2 hours. When I looked over the car the next day in the light, it was extremely dirty not having been vacuumed inside, dirty windows and poor quality windscreen wipers. Overall, not a good experience with EasiRent and I am sorry to say, that I would not recommend them or use them again.

This is the second time that I have used EasyRentCars and I am happy with the service. For clarity and to avoid confusion, EasyRentCars is separate to the hire firm EasiRent. I would recommend EasyRentCars and I would use them again.

Better cars

Great service

First the car given was not the Focus that I ordered, nor in same class. A lower class Honda Jazz. Second it had more than a few scratches etc, making the car inspection pointless, but even more crucial. Third, the overall condition was quite poor, and not washed. The car air-conditioning, right wing mirror were not working too.

Great platform and easy to use.

Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944

Great service - quick and easy

Fantastic new service

Super experience!

Easy Peasy process

Fantastic as isual

Great new addition to online car rental

Brill

Ace

Good value for money

Faster processing of deposit refund would be ideal

The staff were excellent throughout - courteous and so nice, really had a wonderful experience in Edinburgh with Easirent. Basically no waiting time at the desk and the car was in tip top shape! Thanks a lot guys you were stars!!

Works well

Espere demasiado tiempo para obtener mi carro !!!!!! Y me cobraron un seguro que ya yo lo tenía !

El servicio al cliente me pudo haber ayudado en el momento que tuve problemas y no fue así ! Lo hicieron después de 2 meses de la devolución del automóvil

First of all they didnt have the ford focus I asked for, the man informed me they only had one which wasnt in use at the moment and havent been in use for some time.I didnt feel comfortable driving the clio so I asked for it to be change the man cleaning the car had no problem with this however the man on the desk did and started arguing with his colleague right for front of me he was very aggressive and unprofessional and it was quite scary to be honest

Getting shuttle to and from airport was guick. Staff very courteous and friendly. I had no problems. The car was clean and very nice. I would definetly recommend and use again on my next trip.

Nice new location. Friendly and attentive service. Clean car.

My favorite online car rental agency.

Staff was friendly.

Food value for car rented.

The car had an error warning sign that I couldn’t remove. Excess & Fuel deposit not returned immediately.