ADVANTAGE CAR RENTAL REVIEWS

Pick up was longer than expected with a pushy up sell, it felt like the counter staff were getting annoyed when i wasn't purchasing extras i didn't need or want. They even tried to sell me insurance that was already included as they weren't checking the booking properly. Rental car drop off signage was confusing, as the signs were blue and in plain sight when driving in to the airport, but they change to yellow small signs as you get near the terminal, so we missed the entrance and were taken back on to the highway. This added another 15 mins to dropping the car off so we were almost late. Drop off staff were trying to move the car to begin cleaning etc while our belongings were still in it, luckily we were very organized or it would have been easy to leave something behind.

The pick up and drop off was dismal

N/A

El carro estaba sucio, sin tapetes, algo viejo, llantas gastadas, 47.000 millas debería estar en mejores condiciones, era diésel y no hay muchas estaciones con este combustible, el carro tenía un olor desagradable del aire acondicionado No le gusto para nada

When I arrived on time to pick up my rental, Advantage did not have any cars. Instead I was told that there was a two hour "waiting list" and that they would call me when a car was available. The staff was nice during what I'm sure was a frustrating day for them, but ultimately Advantage failed at the one thing I counted on them to do: give me a car that I had reserved (and prepaid for!).

The drop off person at the airport was very nice and gave great customer service.

No, I was expecting a Toyota Camry. The Outlander and other options were not an equivalent product. At High way speeds the Outlander is noisy to a point you had to turn up the radio. The vehicle was beat up and missing body parts. Upon arrival the car was filthy and I made the center wash the vehicle before I would accept it. The Outlander had a 50% less fuel economy than the Camry expected. This is a classic example of bait and switch to the consumer. I NEVER RECEIVED A FINAL INVOICE FOR THIS RENTAL

no person at check in. had to flag down another employee to find checkin. but not around so person decided to take car in. i did not like them charging deposit when renting. thrifty would just put a hold for deposit. i still have not got back my deposit!!!!!!!!

thanks for offering reasonable prices.

No issues or hassles with this rental car experience. The car performed as advertised. The Advantage staff were courteous and competent, both at pick-up and drop-off. I recommend Advantage to travelers arriving to Miami.

Booking process was quick and easy. Keep looking for the best rates. I am a value customer and will go where my buck gets its best value.

Worst rental

Car was not ready when arrival. The car smelled like cigarets. Tolls transporter was activated even when it was locked in the provided box even after denying the service.

Car dis not meet expectations. Was not a full size like I thought I was getting. Windshield looked like it had tape on it. 1st. car was worse and had low tire pressure light on so the switch vehicles. Also vehicles were diesel.

The car was dirty outside and all glass was dirty,I had to buy wipes to clean windshield and side glass.

Good

The car wasn't really clean and the selection is really limited.

It was a very long wait at the check in counter. The instructions said I would not be guaranteed a car if I was delayed upon landing & I should call Advantage. I called & the phone just rang & rang. There was a very long wait at the counter...about an hour. The service person was very nice, & said they would put me in another car so I wouldn't have to wait for a my compact. Unfortunately, the car was a Camaro, which was a difficult car for a short person, & the trunk with the very small opening was useless. The staff was very helpful in the garage when I couldn't find the brake release & the trunk release. Return was extremely quick.

I didn't realize EasyRentCars was a middleman, so didn't learn it was Advantage until I received a reminder just before my trip. Prices were much better using EastRentCars.

Check in time way too long!! Over 60 minutes and wait to get on bus to return to terminal way to long over 60 minutes

I waited longer than necessary to pick up the car. There was only one attendant at the counter. It was a 11:00pm pick up.

勝手にアップグレードされ、 料金135ドル請求された。 説明にない請求が多く、返却後に500ドル以上の意味のわからない請求をされた。

Overall, the car was good. It was not washed when I picked it up. The windshield needed to be cleaned on the inside as it was foggy and hard to see at night.

No

The care exceeded my expectations. It was a VW station wagon with a diesel engine and saved us a lot of money on gas.