SYDNEY CAR RENTAL REVIEWS

Everything was smooth and fast. Very efficient!

Car was great value for money, no issues. Counter staff service was good too. Main issue was not being able to find the pick up area as it isn't advertised at all that Alamo is part of Enterprise!! Spent a long time wandering round airport confused.

Great, easy to use.

Everything was good about the booking .My car was upgraded to Mitsubishi Outlander , it was an excellent brand new car.

Everything was perfect and simple .

Fantastic communication throughout. We arrived in Sydney on a Friday night at peak time. We had to wait a little for the shuttle but Carhood kept in contact the whole time. The driver was friendly and polite and the guys at the counter were wonderful. We will definitely use them next time!

We use Easyrentcars a lot...the price is awesome and the booking process is simple.

A call to office on arrival to order bus that took us short journey to small car depot to pick up hire car. Really lovely friendly staff. Quick and smooth process. No hanging around on drop off either. We were immediately driven to airport terminals. Would use them again.

Car was great but we had an early international flight and it was a hassle, almost missed our trip back to the US because the office was not opened before 8am and we had to go to another location to drop the car (and wait 30+ minutes for the next shuttle). Otherwise all was great, loved the car, the support staff was really good, just that drop off and not knowing that we could not drop off early was a pain.

The Car was clean and drive very well. Counter staffs are absolutely nice and helpful. Appreciate the help and the services and 100% Recommend

The process were smooth and fast.

Explanation of the automatic billing for the road Tolls was good. Explanation of the additional insurance was a little harder to fully understand as this was different to the EasyRentalCars insurance statements.

Great customer service!

CAR STEERING VIBRATES VERY VIGOROUSLY WHEN BRAKING AT HIGH SPEED AT THE 70KMH - 110KMH RANGE. BRAKE PADS / WHEEL ALIGNMENT PROBLEMS? VERY DANGEROUS IF ROAD IS SLIPPERY ETC.

EASY TO BOOK,

Counter staff really friendly

Brilliant platform and always a good price

Great service

Excellent website and great deals

The service counter was right at the airport and was easy to find. It’s was no fuss organising to get the keys, and prepayment of a full tank of petrol for the car return was a great idea as it was much cheaper than getting it anywhere else.

It was quick and easy to book, and there were good discount vouchers as well. The service was fairly responsive especially when I had accidentally booked twice and had to cancel it.

The car was good in the end I was a satisfied customer.

Fast and prompt online service.

Good little car

Simple and fast. Insurance cost was not clear

Th car condition is great! Almost a brand new car. But the bus pickup location is a bit hard to find and one would need a phone to call them for pickup.

Great as always!

When I started looking on skyscanner, the deal was showing unlimited kms, when I went to carhood, they would not allow me even 20 more kms and they said they will not cancel the booking either and I will be losing my money. I was told pick up would be at 9, they came to pick up at 9:50. For almost an hour I was waiting out in cold for them to pick me up. I was going to take the car to Canberra for a meeting and hoping to leave at 9 in the morning, I eventually left at 11 because of everything with the booking and the rude behaviour of their staff. NEVER EVER booking through them again.

You need to disclose insurance is not included, i found it very sneaky that you wait until I picked up the car to over charge me for insurance which was more expensive that the car rental. I would have booked with others who would have worked out cheaper!!

We up graded to a larger car than booked at an extra cost

waited for an extreme long time for drop off ride. Their 5 min wait means half an hour, and a "2 sec" wait means 5 min.