SYDNEY CAR RENTAL REVIEWS

The car was supplied with visable damage to front fender/guard. When driving above 90km/h the car tended to drift around curves. Other than that it was a good car. Only 91 was used for fuel, it performed well on this. Staff were good, friendly and courteous.

I chose an economy vehicle but were forced to take an SUV. Something about a “surprise vehicle” but I chose an economy vehicle online. I ended up paying alot more for fuel than I budgeted for.

Yes very good service, quite pleased with overall customer service and experience.

Yes all good, price was quite good as well.

Booked the car online, arrived at the airport to receive extra fees which were ridiculous. Will Never use this company again

They didn't have the car that they advertised and they give me a similar one. I think they don't have it at alll tho.

Very helpful staff , Didn't wait too long

Loved everything My choice of car rentals on my next trip to.sydney

Waited 1.5 hours to get picked up No one was picking up the phone I had to ring Kuala Lumpur to get someone to actually answer the phone It was really frustrating I’m so so disappointed We were so late to our destination No proper apologies

No matter how careful you are, there's always some kind of fees to be charged and they never tell you this, e.g. premium location charge, which was never mentioned to me neither when I booked the vehicle nor when I met the counter staff to collect the car.

I didn't get the car I booked but was given another vehicle which was as good as the one I booked.

Easy to book through easyrentcars

Free shuttle service to and from Sydney Airport was the best! Really made our trip that little bit easier and one less thing to stress about

ACE Rental Car provide me a booster seat as complimentary. I was so happy.

It was a great deal at low rate.

a location map for return of the vehicle and location of the local petrol stations would be very useful.

Having rented cars abroad before and come across rogues in this industry who bang on extras at the counter & invent damage, it was so refreshing to deal with a company who were efficient, courteous and above all, trustworthy ! I will definitely use them again !

All admin easy to deal with

Hertz just locate inside the terminal and very easy to find out. The staff is so friendly and able to help. Will go with Hertz again in my next trip.

Love it. Easy to use and good price tag for many car options.

Was great service and very reasonably priced. Will recommend and also be using again.

All Okay, pleased with the whole experience.

All booked nice and easy.

Staff are friendly and recommended some attractions for our road trip to Gold Coast

Everything is great

Additional insurance being charged and not the car that I wanted being allocated.

Overall satisfactory

For a change, i have rented car from East Coast car rental for the first time. It all was very smooth. Price was excellent to be honest. Car was in very good shape with no problem. One important issue for me also was that hiring car from Sydney while driving out of Sydney finds me to use short segment of toll roads, and compared with some other companies, who overcharge admin fee to sort this out, EastCoast charges only 3 Aud plus fee for the use of toll road, which is far superior to some hefty fees charged by other companies. Also, service desk sorted my rental within just few minutes on arrival, and similarly the check off on departure was more than smooth, it took close to no time. So overall, very happy with my first experience.

Everything okay till I decided to extend the rent of the car for another month spoke to a gentleman on the phone asked if I could get the same rate he said yes when I got there I put it up by 33% not happy

All good