I rented this car and chose firefly because of the Promotion of $1 a day. However, it turned out of that going from Spain to Portugal cost me €80, and an extra driver cost me €80. They also charged me some strange amount for gas. In total it turned out to be one of the more expensive car rentals in my life.
The line was long, I guess I wasn't the only one who liked the promotion. The staff was ok, although they giggled and chatted a lot more than I thought was necessary. The returning of the car was a smooth and quick process, 10 out of 10.
About QEEQ:10.0/10
The booking process as smooth and quick. No complaints here at all. Excellent site.
“Very slow process to get car at pickup point. Also try to sell all sorts of extras at pickup point”
About Firefly:8.7/10
Long long waiting times for car pickup.
Selling all extras at pickup
Must check car conditions as the paper is given as ‘new’ car but in reality many scratches on car...
Had a very long wait of one and a half hours to get the keys at the airport. Firefly knows in advance when people are arriving to collect cars and how many. Why are arrangements not made to deal with customers in a timely manner? The customer service representative did not apologise for the wait. I had 3 young children and it was 11pm at night. Instead he had a go at trying ti confuse me into buying extra insurance.
“The firefly company was going to charge me more than was listed on the web charge. upsetness”
About Firefly:8.3/10
Car was great, service okay , but the direction where to get the car was a bit confusing , so that we were running around on the lot for a while until we found the car
The counter staff spoke perfect English which was a relief after landing in Madrid jet lagged as all get out. The vehicle was upgraded to a much larger size (for whatever internal reason) which was great, but a little tricky on some small streets, but all good. Only 1400km on the speedo so almost brand new as well.
About QEEQ:10.0/10
Seamless booking process with heaps of information which I had printed and took with me
Les loueurs sur place obligent à prendre une assurance tous risques non prévue dans le contrat.
Je m'étais assurée avant de partir de savoir s il y aurait des frais supplémentaires et une personne EasyRentCar m'a confirmé que je n aurai rien à débourser de plus que le carburant.
Or l assurance toys risques obligatoire vendue par le loueur augmente la valeur du véhicule de 20 euros par jour ce qui est scandaleux.
“The provider (firefly) charged me additional fees that are already covered by easyrnetcars.com.”
About Firefly:5.3/10
the counter service was very poor and slow. instructions were bad. over charged me for items already covered by the rental agreement. the car was very dirty and full of scratches
Car was better than I had booked, so top marks there.
Fell foul of the fuel policy (fuel to empty, but only used half a tank). Drop off at Corvera airport is not good; difficult to find office and where should car be parked? Car not checked on return.
Of course there was a surprise fueling charge regardless of weather you chose to return the car full or empty. This charge brought my total for the rental up to $100 for the week. This was still a really good price.
About QEEQ:10.0/10
Price drop protection saved me $20. It was awesome.
The hidden fees were not as expected, and quite disappointing. Additional service fees and holds on a credit card seem to be extreme. A credit report check or something less related to almost $1,000 in holding fees is too large - even if they are typically returned. The parking details in the specific area were not as clear as well.
No. I needed a 7 seat car with space for suitcases and the wasint space for a backpack in the trunk when all seats were being used.
They tryed to sell me more insurance.
I was charge cleaning and gas fee
From the beginning the vehicle was not ready, even though I had a reservation for 6PM. I had to wait one hour and twenty minutes. Expect to pay many additional charges. For example, if you decide to take the vehicle for 1 day to another country, they charge you $7.50 for the days of your rental contract (not the days you take the vehicle out of the country [suppose I rent for 30 days in Madrid and want to go to Portugal for one day, they charge you for the 30 days]). They also charged me 26 euro for a “service” fee, which I thought I wouldn’t have to pay since I brought back the vehicle full, but they didn’t care and didn’t want to change the contract “full to empty” to “full to full”. Very unhappy with firefly
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Sergei
-
-
-
-
View more >G.Smith
-
-
-
-
View more >A.McWhirter
-
-
-
-
View more >Palitha
-
-
-
-
View more >C.Heath
-
-
-
-
View more >J.Lack
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >R.Knet
-
-
-
-
View more >A.Fayers
-
-
-
-
View more >T.MEDLICOTT
-
-
-
-
View more >E.Filio
-
-
-
-
View more >J.algawahmed
-
-
-
-
View more >P.Kendrick
-
-
-
-
View more >-
-
-
-
View more >F.Kurt
-
-
-
-
View more >K.Andrews
-
-
-
-
View more >M.D
-
-
-
-
View more >M.Bragason
-
-
-
-
View more >A.Garcia
-
-
-
-
View more >Car Rental Brands Ranked In Spain
Check out this.