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Live Chat Email Us Service Code: 6022093330


Average rating on Firefly at Barcelona Airport: 7.5 /10


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Compact | Seat Leon or similar
Reviewed: Mon, Nov 22, 2021
“Great price/ quick process”
About Firefly: 8.0 /10
The car was scratched and it was smelling like cigarettes.
About QEEQ: 10.0 /10
Easy to use and great price.


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Compact | Seat Leon or similar
Reviewed: Mon, Nov 25, 2019
“Issues from the beggining tk the end of rental, claim in progress”
About Firefly: 8.0 /10
Booking was paid but they charged me at the counter for service charge anyway. They couldn't release the car without paying them that charge. When dropping off they were trying to charge me for fuel. I would try to avoid them
About QEEQ: 8.0 /10


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Economy | Renault Clio Esate or similar
Reviewed: Fri, Oct 18, 2019
About Firefly: 7.0 /10
Guichets ferme aux heures d’ouverture!!!
About QEEQ: 10.0 /10
Très bien quand j’en ai eu besoin


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Mini | Fiat 500 or similar
Reviewed: Tue, Sep 17, 2019
“Good overall hire, pushy service.”
About Firefly: 7.7 /10
They sting you with paying for the full tank of fuel in the vehicle and then a 'service charge'. The usual trying to upsell which gets boring to listen to by pushy desk staff.
About QEEQ: 8.0 /10


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Mini | Fiat 500 or similar
Reviewed: Mon, Aug 26, 2019
“Frais supplémentaire non prévus”
About Firefly: 6.0 /10
J'ai dû régler 93 € d'assurance à mon arrivée et on me proposait même de régler 200€ pour une assurance plus complète. Ce n'était pas mentionné dans le contrat que j'ai signé. Un gps m'a également été facturé alors qu'il se trouvait dans le vehicule. De plus, j'ai rendu la voiture le jeudi matin 22 août et espère un remboursement des 24h non louées.


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Mini | Fiat 500 Model Guaranteed
Reviewed: Sun, Jun 30, 2019
“The seller fooled us! I’ll never go back to this firefly!!”
About Firefly: 5.3 /10
The seller Fooled us by saying if you take the full insurance you pay 108 but basic insurance you pay 48 . But in the end I paid both ! No one helped me with that but I’ll make sure of speeding my experience to everyone I know ! This was SCAM


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Compact | Seat Leon or similar
Reviewed: Mon, May 27, 2019
“Directions of where to collect car and drop it off should be essential part of booking info”
About Firefly: 7.3 /10
Car was immaculate. Staff more interested in in conversations. Directions to pick up and drop off non existent. Spent 40 minutes trying to find place. Not ideal when dark and late at night
About QEEQ: 8.0 /10


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Economy | Opel Corsa 2 Doors or similar
Reviewed: Sat, May 25, 2019
About Firefly: 9.7 /10
Very good car and good experience. Didn't be too picky on return which is great


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Mini | Fiat 500 or similar
Reviewed: Mon, May 13, 2019
About Firefly: 2.0 /10
the money was left without deposit.
About QEEQ: 10.0 /10
very good very easy very cheap


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Mini | Fiat 500 or similar
Reviewed: Wed, Mar 27, 2019
“Very impressed. Will use this service again. Such a nice change from Europecar!”
About Firefly: 10.0 /10
Firefly was awesome! I highly recommend them and will use them again in the future
About QEEQ: 10.0 /10


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Mini | Fiat 500 or similar
Reviewed: Sat, Mar 16, 2019
“The provider (firefly) charged me additional fees that are already covered by easyrnetcars.com.”
About Firefly: 5.3 /10
the counter service was very poor and slow. instructions were bad. over charged me for items already covered by the rental agreement. the car was very dirty and full of scratches
About QEEQ: 10.0 /10

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Compact | Seat Leon or similar
Reviewed: Tue, Mar 5, 2019
“The firefly company was going to charge me more than was listed on the web charge. upsetness”
About Firefly: 8.3 /10
Car was great, service okay , but the direction where to get the car was a bit confusing , so that we were running around on the lot for a while until we found the car
About QEEQ: 8.0 /10

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