The shuttle bus waiting time back to Airport was a bit long, counter waiting time was long as well as only two ladies in-charging the counter for all booking, pick up, return, phone call etc. stuffs
We were slightly awkward customers and kept changing details about where we were going to drop off/pick up the cars. At every point the staff were helpful and kind, and could always accommodate us whatever we asked for. It might be nice for them to make it clearer where drop-off points are not actually in the airport, though!
About QEEQ:9.0/10
Easy to book, great online customer service, and great price!
“Experience was satisfactory apart from lack of refund.”
About ACE Rental Cars:7.3/10
Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.
About QEEQ:8.0/10
We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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