I got a pleasant surprise with car upgrade. Staff were very pleasant at pickup he was very friendly. Also got a brand new car.
About QEEQ:10.0/10
It is awesome. My only comment is now I didn’t get my points and that I have to scan my final bill which I was not given and Routes said they would send it by email and till now it was not sent.
“Car price and booking process were good, service needs work”
About Routes:8.7/10
Counter staff took a while to get the car they seemed unorganized I had to wait 45 mins while my car was being “cleaned” even though my pickup was supposed to be 10am.
routes staff are not honest,,my wife unfortunately forgotten her wallet when we returned car,,no body informed us infact they denied for 2 days,and when we threatens for police complains they suddenly found the wallet and that too given us when we reach there office. worse thiings they have stollen the money from the wallet..dishonest people
Long time for pick up car to collect from terminal, car was not ready when we arrived. Staff were very helpful though! Dropping off was a breeze and driver to airport was amazing!
The counter staff was great through the process. The new location is closer to the airport viscount station, so the shuttle service is fairly quick. New location is bright, open, and features free wifi...
About QEEQ:10.0/10
This is my sixth or seventh time renting through Easyrentcars and the process has been flawless as always.
“excellent service, brand new vehicle at an unbelievable price.”
About Routes:9.7/10
i expected to be given a wreck for the price I was paying, so was stunned to receive a Nissan Rogue with only 2900km on it.
About QEEQ:10.0/10
it would be great if you offerred collision damage waiver at a reasonable cost. The daily rate rental car companies charge equates to about $8,000 a year for insurance,
“Overall good. The inflexibility of EasyRent to help make a small adjustment is a concern”
About Routes:8.3/10
Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.
“Very nicely equipped and recent vehicle with very helpful staff.”
About Routes:9.7/10
Everyone at counter and shuttle were all very nice and helpful. The only small thing was that with the cold conditions the car was washed and there was much ice buildup in the wheels. I needed to pull over and break ice from wheels then everything was ok.
About QEEQ:10.0/10
Booking worked well, price seemed good and didn't have the price drop to where the price was adjusted.
“it was ok by and large though. Only problem was Routes not operating 24/7”
About Routes:8.7/10
As a car rental service, i believe the car rental service should be offered on a 24/7 basis. I had to return the car at 5:30am on 31/12/2019 before they opened shop and had to pay almost CAD20 to UBER to get back to the airport. Not cool at all.
I got a pleasant surprise by getting a free upgrade to a Jeep Wrangler. Only thing was the customer staff member at the pick up time was in a bad mood that day.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
B.Rizkallah
-
-
-
-
View more >D.Nadon
-
-
-
-
View more >K.Moon
-
-
-
-
View more >M.R. Johnson
-
-
-
-
View more >M.Reay
-
-
-
-
View more >P.Bouzanis
-
-
-
-
View more >AKG
-
-
-
-
View more >D.Pilkington
-
-
-
-
View more >N.Abdi
-
-
-
-
View more >w.Shoukat
-
-
-
-
View more >W.Cammack
-
-
-
-
View more >F.Alvi
-
-
-
-
View more >Leon H
-
-
-
-
View more >P.Day
-
-
-
-
View more >J.Hart
-
-
-
-
View more >Sur
-
-
-
-
View more >F.Obodozie
-
-
-
-
View more >F.Obodozie
-
-
-
-
View more >F.Obodozie
-
-
-
-
View more >B.Rizkallah
-
-
-
-
View more >Car Rental Brands Ranked In Canada
Check out this.