We were given an upgrade to an SUV which was larger than we wanted. However after initial hesitation we accepted it (with a half tank of petrol included) and it proved very satisfactory on the wide roads and long distances of British Columbia.
About QEEQ:10.0/10
Easy to use - more information on hiring details - eg insurance and extras.
Para arrendar no estaba en linea la opción con neumáticos para nieve (muy importante en Calgary) en invierno).Eso hizo demorar y no conocer el costo con anticipación. Al coche también faltaba la opción calienta volante.
“I got a great deal on a good car with no surprises or issues.”
About Hertz:9.0/10
Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.
About QEEQ:10.0/10
Although I did not know if QEEQ at the time and was a little worried, I got a great deal on a good car with no surprises or issues.
car had not been cleaned properly with trash in the car.
Staff on counter gave me 2 keys locked together by chain which is pointless as you lose one, you lose them both. did not try to rectify this and said that this is how it comes
About QEEQ:10.0/10
easy booking,
good car for our needs
answered queries i had with hertz when i couldnt get through to hertz on a phone line
“Récupération et restitution du véhicule à l'aéroport, idéale avec une équipe compétente”
About Hertz:10.0/10
Nous avons attendu longtemps pour récupérer la voiture compte tenu de l'affluence.
J'avais dû retourner à l'agence pour changer la voiture car surclassée, elle ne correspondait pas aux besoins. Consommation trop élevée
Mais l'équipe très réactive et à l'écoute
The wait time at pick up was too long. The competitor cleared the line whilst only two customers were dealt with by Herrz.
The car condition was not as originally noted, but was rectified when brought to the attention of staff. We were 45 minutes later than planned leaving the Hire car park.
The drop off process was very quick and seamless.
The car was very comfortable and perfect for our trip.
Staff were friendly and polite.
About QEEQ:10.0/10
The booking platform was effective.
Once booking made, however, I continued to see recommendations for my booked dates on the app.
The personal service was excellent and we did get a Grand Cherokee 4WD which ave us the space and safety we needed. However, I was amazed to find a modern (50K+) can with no satellite navigation or parcel shelf/luggage area cover. We couldn't leave anything in the car out of site. For an airport booking we think this was quite poor.
Got an upgrade on my car because I'm a Gold Plus member which is good.
The service was easy and great.
But they've charged one extra day of me and I needed to call they to undo that, so this made the experience not to be 100%
Car in a good condition but all the windows and mirrors were really foggy because of the sanitizer. Had to clean the windows outside and inside to drive safe.
The guy at the counter was really unfriendly. He answered all our questions very harsh. And when I asked to see the car before I sign the protocol he acted like I assumed him of fraud. Left a really bad feeling.
The car was broken down in the road, with check engine light on, and strong gas smelling. We have to call the road assistant to report the issue and waiting for 3 hours to get answer with the next day to have the replacement car. We end up with one more day stay in our intermedia hotel in Jasper and can not cancel that day hotel in Kamloops. So we wasted 500 CAD (Jasper hotel) + 300 CAD (Kamloops hotel) plus one more day stuck in Jasper in the mountain. This is horrible because of the bad condition of the rental car.
About QEEQ:10.0/10
Good platform to do the car rental and hotel booking.
I think we got the oldest 7-seater of the Lot. Seats full of stains and after driving a few miles I noticed the brakes could need an overhaul. Didn't mention all of this, because if I did, this would definitely interrupt my Travelschedule. On top of this Hertz charged a Windscreen repair of which I could buy the whole damn Car!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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