Great value and service car rental. Highly recommended

The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.

Worked fine.

Pickup of the rental was smooth and easy. I was given an upgrade because they didn’t have the compact car I had requested.

Car had no snow tires on as unexpected snow hit.

Positive •Stuff are amazing friendly • Shuttle bus was waiting for us at the airport so no waiting time for us • The rate is definitely the lowest Negative • Jeep was old and had 65.000km on it already • our rental car Jeep didn’t have spare tire on the back which was disappointing. It looked uncool • we saw one Jeep that had a huge crack line from bottom to the top on the windshield (someone else was driving) • shuttle bus was missing door parts so he had to open from inside • car had many scratches and dent. I could tell their cars are low maintenance If you don’t mind tiny flaws and want to save money, it is a good place If you want perfect nice flawless car, go others. You get what you pay for!!

Like: Staffs were friendly and it took less then 10 min getting paper work done. They gave us a free upgrade.
Dislike: No