MEX CAR RENTAL REVIEWS IN CANADA

Quality of the car wasn't good as it had lot of stains inside with dust. Asked them to clean again. Although the make is 2018 dodge, it does not have sufficient basic features like rear camera and boot space. No alternate vehicle is available to pick up.

When i returned the car, the guy found a miniscule chip in the windshield and a small ding on the hood of the car. I told him that i recalled hearing something bing off the windshield when i was driving but did not see or think anything of it. I did not recall a stone/pebble hitting the roof of the car. I was told that i had to put in an insurance claim. Very disappointed in their customer service.

Great experience good staff less time consumed

Good app great comparison much time saving and of course great deals

Even though I ordered on line everything, when I went to pick up the car the lady on the counter took advantage of my jet lag and made me purchase extra insurance which I found out I didn’t need.

That was good

Never use MEX again the worse rental company. Bait and switch would be their concept.

More clarification about mileage per day

The guys are courteous, quick and easy to communicate with. Very fast pick up and drop offs. Helpful with me having 2 kids (one of which is a baby) a stroller, and a luggage.

Quick booking. Straigh forward.

As expected

We didn't actually see anyone from MEX. It turned out that we were renting from 2 brothers I think calling themselves Zoom Rentacar. It was in an off-airport hotel lobby. When I arrived, they charged me about $10/day to take the car out of Alberta to BC. When I complained about this they showed me some sort of boilerplate language on the booking that mentioned taking the car out of Ontario and said that this applied to Alberta also although it never mentioned that anywhere. The inside windshield of the car looked like they cleaned it with a muddy rag. The windshield washing fluid was empty and we had to stop to clean the inside windshield and to buy a gallon of washer fluid, a necessity when driving on winter roads.

An average experience. The staff was fine. No complications.

Was a smooth booking experience and the best price available.

Never again...couldn’t find my contract when I dropped the car off...extra charges that weren’t on my original agreement but I could do nothing because it was so late at night

No highly disappointed.

The company is not presented in airport. They didn't wiait me on agreed time. Theu give me different car. They treat compact, economy and intermediate cars as the same. They charge very high on insurance. Do not recommend MEX company at all.

Managed by zoom rent a car. Great experience keep it up

Most easiest and affordable car rental app.

The car was great and the staff were efficient. There was an extra mandatory insurance charge that was hard to spot in signing in.

I was told I had to pay an extra insurance fee and was asked for a card proving my Road Star status with ICBC which I've never heard of and have confirmed with others doesn't exist.

Not happy with service. They treated us like children, scolding us for doing exactly what they told us to do, and lots of teeth sucking and head shaking. Advertised price was nowhere near what we paid due to mandatory add-ons. Waste of money, a big national company would had been cheaper, easier and more professional.

Like: Great courtesy, good timing

ガソリンが満タンで借りれるはずが、100キロ近く走行していた車だとわかった。 残り走行距離が650キロだったのだが、ガソリンを満タンにすると、760キロとモニターに出ていて、非常に残念だった。返却時に伝えたが、全くとりあってもらえなかった。新しい車だったが、前使用者のゴミも置いてあり、清楚しているのか疑問だった。もう二度と借りたくない。